Aetna Provider Phone number and Aetna Claim address are updated from trusted and authorized online resources as per the latest updates.
The claim address for Aetna may vary depending on the type of claim you are filing. It is important to note that Aetna has different addresses for different kinds of claims, such as medical, dental, vision, and pharmacy claims. To ensure that your claim is sent to the correct address, it is recommended to refer to your specific policy or contact Aetna directly for the most accurate and up-to-date Aetna claim mailing address and information.
By contacting Aetna’s customer service, they will be able to provide you with the correct address to submit your claim based on your specific policy and claim type. It is essential to follow the guidelines provided by Aetna to ensure that your claim is processed promptly and accurately.
Please note that Aetna’s claim address may be subject to change, so it is always a good idea to verify the address before submitting your claim.
Aetna for Non participating Providers (Aetna Medicare PPO Plan)
Electronic claims submission
Electronic payer ID #60054.
Paper claims submission
Mail to: Aetna, PO Box 981106, El Paso, TX 79998-1106
- Submit all paper claims for covered services as soon as
- possible using an Aetna claims form or by using the standard
- CMS-1500 or UB-04 form
Member Services – HMO
ID cards, Claims & Eligibility, Precertification/Claim Assistance Phone -888-702-3862
Aetna Claims Mailing Address-
Aetna, Inc., P O Box 981107, El Paso, TX 79998-1107
Plan Sponsor Services/ Enrollment Department
Enrollment: New or Termination/Changes/Questions
Aetna, Inc. , 1425 Union Meeting Road, Blue Bell, PA 19422
Phone: 888-287-4206
or email us at MA SG Plan Sponsor Inquiries
Fax: 866-847-4039
Please mail all enrollment forms to above address and indicate the type of plan on the packet.
Eg: HMO, Life, Dental or PPO Medical
Billing/Account Reconciliation Questions Phone: 888-287-4206 or FAX– 866-847-4039
or email us at MA SG Plan Sponsor Inquiries
Aetna Medicare Claims Address
Aetna Inc., P.O. Box 14088, Lexington, KY 40512
Aetna Billing Address
- Claims: Aetna, Inc. P.O. Box 981107, El Paso, TX 79998-1107
- For Voluntary plans: Aetna Voluntary Plans, P.O. Box 14079, Lexington, KY 40512-4079
- For Senior supplemental insurance: Aetna Senior Supplemental Insurance, P.O. Box 14770, Lexington, KY 40512-4770
- Directly Fax Aetna claims at – 1-859-455-8650.
Aetna Behavioral Health Claims Address
Please follow Aetna Behavioral health claims Provider Manual Pdf
Member Services For – PPO, Dental, Life, Indemnity, AD&D
ID cards, Claims & Eligibility, Precertification/Claim Assist Phone- 888-802-3862
Claims Mailing Address–
Aetna, Inc. , P O Box 981204, El Paso, TX 79998-1204
Plan Sponsor Services/Enrollment Department
Enrollment: New or Termination/Changes/Questions
Plan Sponsor Services Mailing Address
Aetna, Inc., 1425 Union Meeting Road, Blue Bell, PA 19422
Phone: 888-287-4206
or email us at MA SG Plan Sponsor Inquiries
Fax: 866-847-4039
Please mail all enrollment forms to above address and indicate the type of plan on the envelope.
Example: HMO, Life, Dental or PPO Medical
Billing/Account Reconciliation Questions Phone: 888-287-4206 , Fax: 866-847-4039 or email us at MA SG Plan Sponsor Inquiries
Pharmacy Management (APM)
Member/Physician Services –1-800-238-6279 (prompt 2)
Mail Claims To:
Aetna Pharmacy Management, PO Box 398106, Minneapolis, MN 55435-8106
Aetna Mail Order Drug -1-866-612-3862
Optional Services that you may have purchased through Aetna:
Life Insurance
- 1-800-523-5065 Dental
- 1-877-238-6200
For Added Benefits
Informed Health® Line
24 Hour Nurse Help Line – 1-800-556-1555
Vision One® Discount Program (9am-9pm ET Monday-Friday & 9am-5pm ET Saturday)
Call for closest Eye Care Provider -1-800-793-8616
Aetna Claim Address and Provider Phone Number:
Aetna Medicare Providers Claim Address and Phone Number
| Aetna Plan Names | Aetna Claim Address & Phone No. | Aetna claims phone number |
| For Medical coverage decision Mailing Address | Medical Service: PO Box 14079 Lexington, KY 40512-4079 | |
| For Medical Appeal Mailing Address | Aetna Medicare Part C Appeal and Grievances PO Box 14067 Lexington, KY 40512 | |
| For request a Drug Coverage decision Mailing Address | Aetna Medicare Coverage decisions: PO Box 7773 London, KY 40742 |
| Aetna Credentialing Mailing Address | Aetna customer service phone number | 800-353-1232 |
| Aetna dental phone number | Dental Care | 800-451-7715 |
| Council for Affordable Quality Healthcare | 888-599-1771 | |
| Aetna Medical and Behavioral health | 888-632-3862 | |
| Aetna Student Health and Medicare Plans | PO Box 191106 El Paso, TX, 79998-1106 | |
| Aetna Voluntary and Limited Benefits Plans | PO Box 14079 Lexington, KY 40512-4079 | |
| Aetna Address for Dental Claims | PO Box 14094 Lexington, KY 40512-4094 | |
| Aetna Pharmacy Pre-certification | 855-240-0535 | |
| Aetna Speciality Pharmacy | 866-782-2779 |
Aetna HMO and PPO Plans Phone number
| Aetna HMO and PPO Plans Phone number | Phone Number |
| Aetna Medicare Plan -HMO | 800-624-0756 |
| Aetna Medicare Prime Plan -HMO | 800-624-0756 |
| Quality Point of Service ID starts without W | 800-624-0756 |
| HMO plan Except the ID starts with W | 800-624-0756 |
| Aetna Medicare Plan Open Access -HMO | 800-624-0756 |
| Aetna Open Access -HMO | 800-624-0756 |
| Aetna Choice POS | 800-624-0756 |
| Aetna Medicare Plan PPO plan | 800-624-0756 |
| Aetna Medicare Prime Plan PPO Plan | 800-624-0756 |
| Aetna Signature Administrators | 800-238-6288 | |
| CoverMyMeds | 866-452-5017 | |
| Coventry (workers comp and no-fault auto injury) | 800-937-6824 | |
| Aetna medicare supplement claims address | Aetna Senior Supplemental Insurance P.O. Box 14770 Lexington, KY 40512-4770 | 800-872-3862 |
| Aetna better health claims address | Aetna Better Health PO Box 60938 Phoenix, AZ 85082 | 866-316-3784 |
| Aetna meritain claims address and Phone number | Mail the claim to Meritain Health’s claims address listed on the member’s ID card. | 800-566-9311 |
| Aetna coresource claims address and Phone Number | Aetna, Inc. P O Box 981107 El Paso, TX 79998-1107 | 800-793-8616 |
| Aetna credentialing phone number | 800-353-1232 |
Statewise Aetna Plan Phone number and Claim Address
| State Name | Aetna Claim Address |
| Alabama | Aetna Claims PO BOX 14079, Lexington, KY Zip code-40512-4079 |
| Alaska | Aetna Claims PO BOX 14079, Lexington, KY Zip code-40512-4079 |
| Arizona | Aetna Claims PO BOX 14079, Lexington, KY Zip code-40512-4079 |
| Arkansas | Aetna Claims PO BOX 14079, Lexington, KY Zip code-40512-4079 |
| California | Aetna Claims PO BOX 14079, Lexington, KY Zip code-40512-4079 |
| Florida | Aetna Claims PO BOX 14079, Lexington, KY Zip code-40512-4079 |
| Georgia | Aetna Claims PO BOX 14079, Lexington, KY Zip code-40512-4079 |
| Hawaii | Aetna Claims PO BOX 14079, Lexington, KY Zip code-40512-4079 |
| Idaho | Aetna Claims PO BOX 14079, Lexington, KY Zip code-40512-4079 |
| Louisiana | Aetna Claims PO BOX 14079, Lexington, KY Zip code-40512-4079 |
| Mississippi | Aetna Claims PO BOX 14079, Lexington, KY Zip code-40512-4079 |
| North Carolina | Aetna Claims PO BOX 14079, Lexington, KY Zip code-40512-4079 |
| New Mexico | Aetna Claims PO BOX 14079, Lexington, KY Zip code-40512-4079 |
| Nevada | Aetna Claims PO BOX 14079, Lexington, KY Zip code-40512-4079 |
| Oregon | Aetna Claims PO BOX 14079, Lexington, KY Zip code-40512-4079 |
| South Carolina | Aetna Claims PO BOX 14079, Lexington, KY Zip code-40512-4079 |
| Tennessee | Aetna Claims PO BOX 14079, Lexington, KY Zip code-40512-4079 |
| Utah | Aetna Claims PO BOX 14079, Lexington, KY Zip code-40512-4079 |
| Washington | Aetna Claims PO BOX 14079, Lexington, KY Zip code-40512-4079 |
| Colorado | Aetna Claims PO Box 981106 El Paso, Texas Zipcode- 79998-1106 |
| Connecticut | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| District of Columbia | Aetna Claims PO Box 981106 El Paso, Texas Zipcode- 79998-1106 |
| Delaware | Aetna Claims PO Box 981106 El Paso, Texas Zipcode- 79998-1106 |
| Iowa | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Illinois | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Indiana | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Kansas | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Kentucky | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Massachusetts | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Maryland | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Maine | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Michigan | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Minnesota | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Missouri | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Montana | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| North Dakota | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Nebraska | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| New Hampshire | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| New Jersey | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| New york | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Ohio | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Oklahoma | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Pennsylvania | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Rhode Island | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| South Dakota | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Texas | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Virginia | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Vermont | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Wisconsin | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| West Virginia | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
| Wyoming | Aetna Claims PO Box 981106 El Paso, Texas Zip code- 79998-1106 |
Aetna claims address and Aetna provider phone numbers are very important to handling denials, AR follow-up and claim submission. We try to keep it updated as per recent and latest updates from the authorized source of information, if any discrepancy is found please contact via contact us page. Thanks