Kaiser Permanente Phone Number and Claim Addresses (2021)

Kaiser Permanente is one of the United States’ biggest not-for-profit health plans, serving approx 12.4 million members. At Kaiser Permanente, physicians are answerable and responsible for medical decisions and actions. The Permanente Medical Groups provides care for Kaiser Permanente members and continuously develops and improves medical practices to help and ensure that care is delivered in the most efficient and effective manner possible. We have created a list of Kaiser Permanente phone number and claim addresses to help people to submit health claims easily and get reimbursement of their medical bills.

Kaiser Permanente EDI Trading Partners and Payer List:

Clearing houseNorthern CASouthern CAHawaiiGeorgiaNorthwestMid-AtlanticColorado
ChangeHealthcare(CHC)94135941349412321313930795209591617
OptimumInsight/IngenixNANANANG010NG009NG008COKSR
NavicureNANANA21313NANANA
Office Ally9413594134NANANW00252095NA
Availity (formerly REALMED)NAN/ANANANA54294NA
Relay HealthRH00994134RH0011RH008RH002RH010RH003
SSINKAISERCASKAISERCANA21313SS002NA999990273

Kaiser Permanente Phone Number and Claim Address- California – Northern

Kaiser Referral Invoice Service Center (RISC)
2829 Watt Avenue, Suite #130
Sacramento, CA, 95821
For claims inquires and issues Phone No.  800-390-3510

Claims for DME, SNF, Home Health, and Hospice services:

DME Claims Continuum Processing Center
320 Lennon Lane
Walnut Creek, CA 94598
For inquiries for DME claims and billing information Phone No.800-337-0115 (Toll-free)

Claims Address for part of a transplant case:

Kaiser Permanente Transplant Claims Processing Unit
1950 Franklin St, 7th Floor
Oakland, CA 94612

KPIC Self-Funded:

Contact 866-213-3062 (toll free) for instructions on electronic claims submission. Kaiser Permanente’s payer ID number is 94320.

By U.S. mail:
KPIC Claims Administrator
P.O. Box 30547
Salt Lake City, UT 84130-0547
claims filing requirements or statuses Contact Phone number866-213-3062

Kaiser Permanente Phone Number and Claim Address- California – Southern:

HMO/DHMO/Senior Advantage members

Contact 866-285-0361 (toll free) for instructions on electronic claims submission.

By U.S mail:
Kaiser Foundation Health Plan, Inc.
Claims Administration Department
P.O. Box 7004
Downey, California- 90242-7004
For inquiries on DME claims and billing information Phone No.800-390-3507 (Toll-free)
For claims inquires and issues call at Phone No. 800-390-3510

KPIC Self-Funded EPO/Self-Funded Product members/ KPIC Fully Insured EPO/KPIC Deductible for Individuals Product members

Contact 866-921-5310 (toll free) for instructions on electronic claim submission.

By U.S. mail:
KPIC Claims Administrator
P.O. Box 30547
Salt Lake City, UT 84130-0547
For KPIC Self-Funded EPO/Self-Funded Product members claims filing requirements or status Phone No. 800-533-1833
KPIC Fully Insured EPO/KPIC Deductible for Individuals Product members claims filing requirements or status Phone No. 866-213-3065

Kaiser Permanente Phone Number and Claim Address- Colorado:

Please mail paper claims or any supporting documentation to below mention address

Kaiser Permanente of Colorado
Claims Administration
P.O. Box 373150
Denver, CO 80237
For claims inquiries and issues, please call at Phone No303-338-3600

Kaiser Permanente Self-funded claims- Colorado

KPIC – SF Claims Administration
P.O. Box 30547
Salt Lake City, UT 84130-0547
For claims inquiries and issues, please call at phone No. 1-877-883-6698
Note- 
1-All claims must include the member’s Health/Medical Record number.
2-All claims must be submitted on a CMS 1500 form for professional claims or CMS 1450 form (UB-40) for a facility or hospital claims.
3-charges should be submitted no later than 90 days from the date of service.

Kaiser Permanente Phone Number and Claim Address- Georgia:

Please mail paper claims and Other documents Address

National Claims Administration – Georgia
P.O. Box 370010
Denver, CO 80237-9998
For claims for inquiry and issues call at Phone No. 404-261-2825 / 888-895-5813 (Toll-free)

Kaiser Permanente Self-funded claims- Georgia

Paper claims and correspondence mailing Address:

KPIC – SF Claims Administration
P.O. Box 30547
Salt Lake City, UT 84130-0547
For claims, inquiry and issues call at Phone no.1-866-800-1486
Note- 
1-All claims must include the member’s Health/Medical Record number.
2-All claims must be submitted on a CMS 1500 form for professional claims or CMS 1450 form (UB-40) for a facility or hospital claims.
3-charges should be submitted no later than 90 days from the date of service.

Kaiser Permanente Phone Number and Claim Address- Hawaii

Please send paper claims and other supporting documents to below mention address

Hawaii Claims Administration
P.O. Box 378021
Denver, CO 80237
For claims inquires and issues call at Phone No. 877-875-3805

Kaiser Permanente Phone Number and Claim Address- Mid-Atlantic States:

Please mail paper claims and other supporting documents to below mention address

Mid-Atlantic Claims Administration
P.O. Box 371860
Denver, CO 80237-9998
For claims inquires and issues call at Phone No.800-777-7902

Kaiser Permanente Phone Number and Claim Address- Northwest:

Please send paper claims and other supporting documents to below mention address

National Claims Administration – Northwest
P.O. Box 370050
Denver, CO 80237-9998
For claims inquires and issues call at Phone No.503-735-2727

Kaiser Permanente Phone Number and Claim Address- Washington:

Please send paper claims and other supporting documents at below address

Kaiser Permanente Claims Administration
P.O. Box 34585
Seattle, WA 98124-1585
For claims inquires and issues call at 509-241-7206 /1-888-767-4670.

Kaiser Permanente Phone Number and claim addresses updated from authorized sources and web portals, if any discrepancy found email us via the contact us page, and the team will surely take care of the issue and update the information as per the availability.