Molina Healthcare Phone Number| Molina Claim Address (2024)

Molina Healthcare is a managed care insurance company and its head office situated in Long Beach, California, USA. Molina Health Insurance company provides health insurance to individuals through government or federal programs such as Medicaid and Medicare. Molina healthcare phone number and claim address list is updated from trusted sources and the purpose of this list is to help people who are searching for claim status and appeal status in the Medical Billing industry.

Table of Contents

Molina Healthcare Phone Number claims address of Medicare and Medicaid

Molina Phone Number, Claim Address and Payer Id List of States – Medicare

Molina Healthcare List of States – MedicarePayer IDMolina Healthcare Claim Address – MedicareMolina Healthcare Phone NumberMolina Healthcare Timely Filing Limit
Molina Healthcare of California (Medicare Advantage)38333PO Box 22702, Long Beach, CA 90801For Provider Services-800-675-61101 year from the DOS
For Member Services-800-665-0898
Molina Healthcare of Florida -(Molina Medicare Option Plus)51062PO Box 22811, Long Beach, CA 90802Provider Services- 855-322-40761 year from the DOS
Member Services-866-553-9494
Molina Healthcare Idaho Phone Number- (Medicare Option HMO)61799PO Box 22617, Long Beach, CA 90801Provider Services-844-239-4914365 days/1 year  from the DOS
Member Services- 844-239-4913
Molina Healthcare of Michigan Phone Number -(Medicare Advantage)38334PO Box 22668, Long Beach, CA 90801Provider Services- 855-322-40771 year  year from the DOS
Member Services- 800-665-3072
Molina Healthcare New Mexico Phone Number – (Medicare Option Plus)9824Not AcceptedProvider/Member Services- 866-440-01271 year  year from the DOS
Molina Healthcare Ohio Phone Number – Molina Medicare Option plus20149PO Box 22712, Long Beach, CA 90801Provider/Member Services- 866-472-45841 year  year from the DOS
Molina Healthcare South Carolina Phone Number – Molina Medicare  Complete Care46299PO Box 22664, Long Beach, CA 90801Provider Services- 855-237-61781 year  year from the DOS
Member Services- 844-526-3195
Molina Healthcare Texas Phone Number – Molina Medicare Option Plus20554Not AcceptedProvider Services- 855-322-40801 year  year from the DOS
Member Services- 866-440-0012
Molina Healthcare  Utah Phone Number – Molina Medicare Option PlusSX109Not AcceptedMember Services- 866-449-68171 year  year from the DOS
12X09Provider Services- 866-449-6817
Healthy Advantage- 877-644-0344
Molina Healthcare Washington – Medicare Advantage Plan38336Not Accepted800-665-1029180 days from Date of Service (DOS)
Molina Healthcare Wisconsin Phone Number – Medicare AdvantageABRI1Not AcceptedProvider Services- 855-326-50591 year  year from the DOS
Member Services-855-315-5663

Molina Phone Number, Claim Address and Payer id List of States – Medicaid

 List of States Molina Healthcare MedicaidPayer IDMolina Healthcare Claims addres – MedicaidMolina Healthcare Phone Number – MedicaidMolina Healthcare Timely Filing Limit 
Molina Healthcare of Florida 51062PO Box 22812, Long Beach, CA ZIP-90801Member Services-866-472-4585180 days from the DOS
Claims Department- 855-322-4076/800-955-8771
Molina Healthcare of Illinois 20934PO Box 540, Long Beach, CA ZIP-90801Provider services-855-866-5462180 days from the DOS
Member Services- 855-687-7861 (HealthChoice), 877-901-8181 (MMP)
Molina Healthcare of Michigan – Medicaid/MIChild38334PO Box 22668 Long Beach, CA-90801Member and Provider Services-855-322-40771 Year from the DOS
Molina Healthcare of Mississippi – Medicaid MCAN/CHIP77010PO Box 22618, Long Beach, CA 90801Provider services- 844-826-4335180 Days from the DOS
Member Services-844-809-8438
Molina Healthcare of New Mexico9824PO Box 22801, Long Beach, CA 90801Provider services and Member Services- 855-322-4078120  Days from the DOS
Molina Healthcare of New York – Medicaid(Essential Plan)16146PO Box 22615, Long Beach, CA-90801Provider Services-877-872-471690 Days from the DOS
Member Services- 800-223-7242
Molina Healthcare of Ohio 20149PO Box 22712, Long Beach, CA-90801Provider Services- 855-322-4079120 Days from the DOS
Molina Healthcare of Ohio – Medicaid Dental ClaimsSKYGENPO Box 2136, Milwaukee, WI 53201Provider Services- 855-322-4079180 Days from the DOS
Molina Healthcare of Puerto Rico 81794PO Box 364828Provider Services- 888-558-550190 Days from the DOS
San Juan, PR 00936-4828Member Services- 877-335-3305
Molina Healthcare of South Carolina 46299PO Box 22664, Long Beach, CA-90801Provider Services- 855-237-6178365 days/12  months from the DOS
Member Services- 855-882-3901
Molina Healthcare of Texas 20554PO Box 22719, Long Beach, CA-90801Provider Services- 855-322-4080
(STAR, STAR+PLUS, CHIP, CHIP Perinate, Molina Dual Options STAR+PLUS MMP)Member Services- 866-449-6849
CHIP rural service areas- 877-319-6826 
Molina Healthcare of Utah – Medicaid and CHIP12X09Not AcceptedProvider Services- 855-322-4081365 days/12  months from the DOS
Member Services- 888-665-1328
Molina Healthcare of Washington 38336Not AcceptedProvider Services- 855-322-4082180 Days from the DOS
Member Services- 800-869-7165
Molina Healthcare of Wisconsin – ABRI1Not AcceptedProvider Services- 855-326-5059180 Days from the DOS
Member Services- 888-999-2404
888-999-2404(IVR)
Molina Healthcare of California – Medi-Cal38333Not AcceptedProvider Services- 855-322-4075180 Days from the DOS
Member Services- 888-665-4621

Molina Healthcare Phone numbers and claim address updated as per the latest and authorized source of information, if any discrepancy found please let us know via the contact us page.

An Overview of Molina Healthcare:

Molina Healthcare is a managed care company that provides health insurance services to individuals and families in the United States. The company focuses on serving low-income and underserved populations, including Medicaid beneficiaries, Medicare recipients, and individuals enrolled in the Health Insurance Marketplace.

Founded in 1980 by Dr. C. David Molina, Molina Healthcare started as a single clinic in Long Beach, California, serving predominantly Hispanic patients. Over the years, the company expanded its services and coverage options, becoming a leading provider of government-sponsored health insurance programs.

Molina Healthcare operates in several states, including California, Florida, Texas, Michigan, and others. It works closely with state governments to administer health insurance programs and deliver healthcare services to eligible individuals.

The company’s primary offering is managed care plans, which involve partnering with healthcare providers, such as hospitals, physicians, and specialists, to deliver coordinated and cost-effective care to its members. Molina Healthcare also emphasizes preventive care and wellness initiatives to help improve the overall health outcomes of its members.

Molina Healthcare’s insurance plans typically cover a wide range of healthcare services, including hospital stays, doctor visits, prescription medications, preventive screenings, and other essential medical treatments. The specific coverage and benefits can vary depending on the state and the program in which the member is enrolled.

In addition to its core health insurance services, Molina Healthcare often provides additional support and resources to its members. This can include care management programs, assistance finding healthcare providers, help navigating the healthcare system, and language assistance services.

Over the years, Molina Healthcare has become one of the largest Medicaid-managed care companies in the United States. It has earned a reputation for its commitment to serving vulnerable populations and its focus on providing quality healthcare services while controlling costs.

Please note that the information provided is based on the knowledge available until September 2021, and there may have been further developments or changes in Molina Healthcare’s operations since then.

Molina Healthcare claims:

Molina Healthcare Claims refer to the requests for payment submitted by healthcare providers to Molina Healthcare on behalf of its members. These claims include detailed information about the medical services, such as doctor visits, hospital stays, medications, and treatments. The claims process ensures that healthcare providers reimburse Molina Healthcare members for their care.

Molina Healthcare Phone Number claims address of Medicare and Medicaid

Initiating a Claim

When you receive medical services covered by your Molina Healthcare plan, the provider will initiate the claims process on your behalf. It’s essential to present your Molina Healthcare member identification card during your visit, ensuring the provider has accurate information to initiate the claim.

Documentation Requirements

To ensure the smooth processing of your claim, providing the necessary documentation to your healthcare provider is vital. This documentation may include:

  • Personal information: Your name, address, date of birth, and contact details.
  • Molina Healthcare member ID: To link the claim to your insurance coverage, provide your identification number.
  • Treatment details: Accurately describe the medical services received, including diagnosis, procedures performed, and medications prescribed.
  • Provider information: Include the healthcare provider’s name, address, and contact details.

Proper documentation helps prevent delays or denials during the claims process.

Molina Healthcare Claims Process

The claims process begins once your healthcare provider submits a claim to Molina Healthcare. Here’s an overview of what happens next:

  1. Claim submission: The healthcare provider sends the claim electronically or by mail to Molina Healthcare.
  2. Verification and review: Molina Healthcare’s claims department verifies the claim’s accuracy, ensuring it aligns with your coverage and the services provided.
  3. Adjudication: Molina Healthcare evaluates the claim based on the terms of your insurance plan, determining the amount covered and any cost-sharing responsibilities.
  4. Payment or denial: Molina Healthcare issues payment to the healthcare provider if the claim is approved. In case of denial, the provider and member are notified, outlining the reasons for the denial and any appeal rights.

Understanding Explanation of Benefits (EOBs)

After the claims process, you will receive an Explanation of Benefits (EOB) from Molina Healthcare. This document details the services rendered, the amount billed, the coverage provided, and any out-of-pocket expenses. It’s essential to review your EOB carefully, ensuring its accuracy and addressing any discrepancies promptly.

Appealing a Claim

You can appeal the decision if a claim is denied or you disagree with the coverage determination. The appeal process allows you to provide additional information or dispute the denial, seeking a reconsideration of the claim. To initiate an appeal, follow these steps:

  1. Review the denial notice: Carefully read the statement provided by Molina Healthcare, noting the reasons for the denial and the timeframe for filing an appeal.
  2. Gather supporting documentation: Collect any relevant documents, such as medical records, letters from healthcare providers, or additional information that supports your case.
  3. Submit the appeal: Follow the instructions provided by Molina Healthcare to submit your appeal. Include all necessary documentation and written statements explaining why you believe the claim should be reconsidered.

FAQs: Molina Healthcare Claims

Q1. Can I check the status of my claim online?

Ans. Yes, Molina Healthcare provides an online member portal where you can check the status of your claims, view EOBs, and access other important information related to your coverage. Log in to the portal using your credentials to access these features.

Q2. How long does it take for a claim to be processed?

Ans. The time it takes to process a claim can vary based on several factors, including the complexity of the claim and the availability of required documentation. Typically, claims are processed within a few weeks, but it’s advisable to check with Molina Healthcare or your healthcare provider for specific timelines.

Q3. What should I do if I receive a bill for a claim that Molina Healthcare should cover?

Ans. If you receive a bill for a claim that Molina Healthcare should have covered, review your EOB to ensure the claim was processed correctly. If you believe an error has occurred, contact Molina Healthcare’s member services to address the issue and avoid unnecessary out-of-pocket expenses.

Q4. Can I request an itemized bill from my healthcare provider?

Ans. Yes, you can request an itemized bill from your healthcare provider, which provides a detailed breakdown of the services and associated costs. This can help you understand the charges and ensure accuracy during claims.

Q5. Can I appeal a claim denial more than once?

Ans. In some cases, you may be able to file additional appeals if your initial appeal is denied. However, it’s essential to review the specific guidelines provided by Molina Healthcare regarding multiple appeals and adhere to the designated procedures.

Q6. Can I seek assistance in navigating the claims process?

Ans. If you require assistance or have questions about the claims process, Molina Healthcare’s member services team is available to provide guidance and support. They can help you understand the process, address concerns, and ensure a smooth claims experience.

Conclusion:

Understanding the Molina Healthcare claims process empowers you to navigate your healthcare’s financial aspect confidently. By initiating claims correctly, providing accurate documentation, and reviewing EOBs diligently, you can ensure a seamless experience. Remember, you have the right to appeal and seek reconsideration in case of claim denials. Molina Healthcare is dedicated to supporting its members and delivering quality healthcare services, and the claims process is an integral part of that commitment.

Author

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  • NSingh (MBA, RCM Expert)

    The author and contributor of this blog "NSingh" is working in Medical Billing and Coding since 2010. He is MBA in marketing and Having vaste experience in different scopes of Medical Billing and Coding as AR-Follow-up, Payment Posting, Charge posting, Coding, etc.