Molina Healthcare is a managed care insurance company and its head office situated in Long Beach, California, USA. Molina Health Insurance company provides health insurance to individuals through government or federal programs such as Medicaid and Medicare. Molina healthcare phone number and claim address list is updated from trusted sources and the purpose of this list is to help people who are searching for claim status and appeal status in the Medical Billing industry.
Table of Contents
- Molina Healthcare Phone Number claims address of Medicare and Medicaid
- An Overview of Molina Healthcare:
- Molina Healthcare claims:
- Molina Healthcare Claims Process
- Understanding Explanation of Benefits (EOBs)
- Appealing a Claim
- FAQs: Molina Healthcare Claims
- Conclusion:
- Related Articles :
Molina Healthcare Phone Number claims address of Medicare and Medicaid
Molina Phone Number, Claim Address and Payer Id List of States – Medicare
Molina Healthcare List of States – Medicare | Payer ID | Molina Healthcare Claim Address – Medicare | Molina Healthcare Phone Number | Molina Healthcare Timely Filing Limit |
Molina Healthcare of California (Medicare Advantage) | 38333 | PO Box 22702, Long Beach, CA 90801 | For Provider Services-800-675-6110 | 1 year from the DOS |
For Member Services-800-665-0898 | ||||
Molina Healthcare of Florida -(Molina Medicare Option Plus) | 51062 | PO Box 22811, Long Beach, CA 90802 | Provider Services- 855-322-4076 | 1 year from the DOS |
Member Services-866-553-9494 | ||||
Molina Healthcare Idaho Phone Number- (Medicare Option HMO) | 61799 | PO Box 22617, Long Beach, CA 90801 | Provider Services-844-239-4914 | 365 days/1 year from the DOS |
Member Services- 844-239-4913 | ||||
Molina Healthcare of Michigan Phone Number -(Medicare Advantage) | 38334 | PO Box 22668, Long Beach, CA 90801 | Provider Services- 855-322-4077 | 1 year year from the DOS |
Member Services- 800-665-3072 | ||||
Molina Healthcare New Mexico Phone Number – (Medicare Option Plus) | 9824 | Not Accepted | Provider/Member Services- 866-440-0127 | 1 year year from the DOS |
Molina Healthcare Ohio Phone Number – Molina Medicare Option plus | 20149 | PO Box 22712, Long Beach, CA 90801 | Provider/Member Services- 866-472-4584 | 1 year year from the DOS |
Molina Healthcare South Carolina Phone Number – Molina Medicare Complete Care | 46299 | PO Box 22664, Long Beach, CA 90801 | Provider Services- 855-237-6178 | 1 year year from the DOS |
Member Services- 844-526-3195 | ||||
Molina Healthcare Texas Phone Number – Molina Medicare Option Plus | 20554 | Not Accepted | Provider Services- 855-322-4080 | 1 year year from the DOS |
Member Services- 866-440-0012 | ||||
Molina Healthcare Utah Phone Number – Molina Medicare Option Plus | SX109 | Not Accepted | Member Services- 866-449-6817 | 1 year year from the DOS |
12X09 | Provider Services- 866-449-6817 | |||
Healthy Advantage- 877-644-0344 | ||||
Molina Healthcare Washington – Medicare Advantage Plan | 38336 | Not Accepted | 800-665-1029 | 180 days from Date of Service (DOS) |
Molina Healthcare Wisconsin Phone Number – Medicare Advantage | ABRI1 | Not Accepted | Provider Services- 855-326-5059 | 1 year year from the DOS |
Member Services-855-315-5663 |
Molina Phone Number, Claim Address and Payer id List of States – Medicaid
List of States Molina Healthcare Medicaid | Payer ID | Molina Healthcare Claims addres – Medicaid | Molina Healthcare Phone Number – Medicaid | Molina Healthcare Timely Filing Limit |
Molina Healthcare of Florida | 51062 | PO Box 22812, Long Beach, CA ZIP-90801 | Member Services-866-472-4585 | 180 days from the DOS |
Claims Department- 855-322-4076/800-955-8771 | ||||
Molina Healthcare of Illinois | 20934 | PO Box 540, Long Beach, CA ZIP-90801 | Provider services-855-866-5462 | 180 days from the DOS |
Member Services- 855-687-7861 (HealthChoice), 877-901-8181 (MMP) | ||||
Molina Healthcare of Michigan – Medicaid/MIChild | 38334 | PO Box 22668 Long Beach, CA-90801 | Member and Provider Services-855-322-4077 | 1 Year from the DOS |
Molina Healthcare of Mississippi – Medicaid MCAN/CHIP | 77010 | PO Box 22618, Long Beach, CA 90801 | Provider services- 844-826-4335 | 180 Days from the DOS |
Member Services-844-809-8438 | ||||
Molina Healthcare of New Mexico | 9824 | PO Box 22801, Long Beach, CA 90801 | Provider services and Member Services- 855-322-4078 | 120 Days from the DOS |
Molina Healthcare of New York – Medicaid(Essential Plan) | 16146 | PO Box 22615, Long Beach, CA-90801 | Provider Services-877-872-4716 | 90 Days from the DOS |
Member Services- 800-223-7242 | ||||
Molina Healthcare of Ohio | 20149 | PO Box 22712, Long Beach, CA-90801 | Provider Services- 855-322-4079 | 120 Days from the DOS |
Molina Healthcare of Ohio – Medicaid Dental Claims | SKYGEN | PO Box 2136, Milwaukee, WI 53201 | Provider Services- 855-322-4079 | 180 Days from the DOS |
Molina Healthcare of Puerto Rico | 81794 | PO Box 364828 | Provider Services- 888-558-5501 | 90 Days from the DOS |
San Juan, PR 00936-4828 | Member Services- 877-335-3305 | |||
Molina Healthcare of South Carolina | 46299 | PO Box 22664, Long Beach, CA-90801 | Provider Services- 855-237-6178 | 365 days/12 months from the DOS |
Member Services- 855-882-3901 | ||||
Molina Healthcare of Texas | 20554 | PO Box 22719, Long Beach, CA-90801 | Provider Services- 855-322-4080 | |
(STAR, STAR+PLUS, CHIP, CHIP Perinate, Molina Dual Options STAR+PLUS MMP) | Member Services- 866-449-6849 | |||
CHIP rural service areas- 877-319-6826 | ||||
Molina Healthcare of Utah – Medicaid and CHIP | 12X09 | Not Accepted | Provider Services- 855-322-4081 | 365 days/12 months from the DOS |
Member Services- 888-665-1328 | ||||
Molina Healthcare of Washington | 38336 | Not Accepted | Provider Services- 855-322-4082 | 180 Days from the DOS |
Member Services- 800-869-7165 | ||||
Molina Healthcare of Wisconsin – | ABRI1 | Not Accepted | Provider Services- 855-326-5059 | 180 Days from the DOS |
Member Services- 888-999-2404 | ||||
888-999-2404(IVR) | ||||
Molina Healthcare of California – Medi-Cal | 38333 | Not Accepted | Provider Services- 855-322-4075 | 180 Days from the DOS |
Member Services- 888-665-4621 |
Molina Healthcare Phone numbers and claim address updated as per the latest and authorized source of information, if any discrepancy found please let us know via the contact us page.
An Overview of Molina Healthcare:
Molina Healthcare is a managed care company that provides health insurance services to individuals and families in the United States. The company focuses on serving low-income and underserved populations, including Medicaid beneficiaries, Medicare recipients, and individuals enrolled in the Health Insurance Marketplace.
Founded in 1980 by Dr. C. David Molina, Molina Healthcare started as a single clinic in Long Beach, California, serving predominantly Hispanic patients. Over the years, the company expanded its services and coverage options, becoming a leading provider of government-sponsored health insurance programs.
Molina Healthcare operates in several states, including California, Florida, Texas, Michigan, and others. It works closely with state governments to administer health insurance programs and deliver healthcare services to eligible individuals.
The company’s primary offering is managed care plans, which involve partnering with healthcare providers, such as hospitals, physicians, and specialists, to deliver coordinated and cost-effective care to its members. Molina Healthcare also emphasizes preventive care and wellness initiatives to help improve the overall health outcomes of its members.
Molina Healthcare’s insurance plans typically cover a wide range of healthcare services, including hospital stays, doctor visits, prescription medications, preventive screenings, and other essential medical treatments. The specific coverage and benefits can vary depending on the state and the program in which the member is enrolled.
In addition to its core health insurance services, Molina Healthcare often provides additional support and resources to its members. This can include care management programs, assistance finding healthcare providers, help navigating the healthcare system, and language assistance services.
Over the years, Molina Healthcare has become one of the largest Medicaid-managed care companies in the United States. It has earned a reputation for its commitment to serving vulnerable populations and its focus on providing quality healthcare services while controlling costs.
Please note that the information provided is based on the knowledge available until September 2021, and there may have been further developments or changes in Molina Healthcare’s operations since then.
Molina Healthcare claims:
Molina Healthcare Claims refer to the requests for payment submitted by healthcare providers to Molina Healthcare on behalf of its members. These claims include detailed information about the medical services, such as doctor visits, hospital stays, medications, and treatments. The claims process ensures that healthcare providers reimburse Molina Healthcare members for their care.
Initiating a Claim
When you receive medical services covered by your Molina Healthcare plan, the provider will initiate the claims process on your behalf. It’s essential to present your Molina Healthcare member identification card during your visit, ensuring the provider has accurate information to initiate the claim.
Documentation Requirements
To ensure the smooth processing of your claim, providing the necessary documentation to your healthcare provider is vital. This documentation may include:
- Personal information: Your name, address, date of birth, and contact details.
- Molina Healthcare member ID: To link the claim to your insurance coverage, provide your identification number.
- Treatment details: Accurately describe the medical services received, including diagnosis, procedures performed, and medications prescribed.
- Provider information: Include the healthcare provider’s name, address, and contact details.
Proper documentation helps prevent delays or denials during the claims process.
Molina Healthcare Claims Process
The claims process begins once your healthcare provider submits a claim to Molina Healthcare. Here’s an overview of what happens next:
- Claim submission: The healthcare provider sends the claim electronically or by mail to Molina Healthcare.
- Verification and review: Molina Healthcare’s claims department verifies the claim’s accuracy, ensuring it aligns with your coverage and the services provided.
- Adjudication: Molina Healthcare evaluates the claim based on the terms of your insurance plan, determining the amount covered and any cost-sharing responsibilities.
- Payment or denial: Molina Healthcare issues payment to the healthcare provider if the claim is approved. In case of denial, the provider and member are notified, outlining the reasons for the denial and any appeal rights.
Understanding Explanation of Benefits (EOBs)
After the claims process, you will receive an Explanation of Benefits (EOB) from Molina Healthcare. This document details the services rendered, the amount billed, the coverage provided, and any out-of-pocket expenses. It’s essential to review your EOB carefully, ensuring its accuracy and addressing any discrepancies promptly.
Appealing a Claim
You can appeal the decision if a claim is denied or you disagree with the coverage determination. The appeal process allows you to provide additional information or dispute the denial, seeking a reconsideration of the claim. To initiate an appeal, follow these steps:
- Review the denial notice: Carefully read the statement provided by Molina Healthcare, noting the reasons for the denial and the timeframe for filing an appeal.
- Gather supporting documentation: Collect any relevant documents, such as medical records, letters from healthcare providers, or additional information that supports your case.
- Submit the appeal: Follow the instructions provided by Molina Healthcare to submit your appeal. Include all necessary documentation and written statements explaining why you believe the claim should be reconsidered.
FAQs: Molina Healthcare Claims
Ans. Yes, Molina Healthcare provides an online member portal where you can check the status of your claims, view EOBs, and access other important information related to your coverage. Log in to the portal using your credentials to access these features.
Ans. The time it takes to process a claim can vary based on several factors, including the complexity of the claim and the availability of required documentation. Typically, claims are processed within a few weeks, but it’s advisable to check with Molina Healthcare or your healthcare provider for specific timelines.
Ans. If you receive a bill for a claim that Molina Healthcare should have covered, review your EOB to ensure the claim was processed correctly. If you believe an error has occurred, contact Molina Healthcare’s member services to address the issue and avoid unnecessary out-of-pocket expenses.
Ans. Yes, you can request an itemized bill from your healthcare provider, which provides a detailed breakdown of the services and associated costs. This can help you understand the charges and ensure accuracy during claims.
Ans. In some cases, you may be able to file additional appeals if your initial appeal is denied. However, it’s essential to review the specific guidelines provided by Molina Healthcare regarding multiple appeals and adhere to the designated procedures.
Ans. If you require assistance or have questions about the claims process, Molina Healthcare’s member services team is available to provide guidance and support. They can help you understand the process, address concerns, and ensure a smooth claims experience.
Conclusion:
Understanding the Molina Healthcare claims process empowers you to navigate your healthcare’s financial aspect confidently. By initiating claims correctly, providing accurate documentation, and reviewing EOBs diligently, you can ensure a seamless experience. Remember, you have the right to appeal and seek reconsideration in case of claim denials. Molina Healthcare is dedicated to supporting its members and delivering quality healthcare services, and the claims process is an integral part of that commitment.