Claim Adjustment Reason Codes-CARC Codes 2025

Claim Adjustment Reason Codes list or CARC Codes List 2025 are standardized codes used in the healthcare industry to explain adjustments and denials made to medical claims submitted by providers to insurance companies or other payers. These codes help communicate the reasons for changes in the payment amount or the denial of a claim.

What are CARC codes?

Claim Adjustment Reason Codes (CARCs) are standardized codes used in the medical billing and healthcare industry to explain the reasons for adjustments or denials made to medical claims.

When a provider submits a claim for reimbursement to an insurance company or payer, the claim may undergo review and processing. During this process, the payer may identify certain issues that require adjustments to the payment or result in the denial of the claim.

These codes are standardized by the American National Standards Institute (ANSI) and the Centers for Medicare & Medicaid Services (CMS).

Here are a few examples of Claim Adjustment Reason Codes (CARCs) and their meanings:

  1. CA 29: “The time limit for filing has expired.” This code might be used when a claim is submitted after the allowed time frame for submission has passed.
  2. CA 97: “The benefit for this service is included in the payment/allowance for another service/procedure that has already been adjudicated.” This code indicates that the payment for a specific service is bundled or included within the payment for another related service.

Claim Adjustment Reason Codes 2024

CARC CodesClaim Adjustment Reason Code Description
1Deductible Amount
2Coinsurance Amount
3Co-payment Amount
4The procedure code does not match the used modifier. Please refer to the 835 Healthcare Policy Identification Segment if available
5The procedure code/type of bill is inconsistent with the place of service. Usage: Refer to the 835 Healthcare Policy
Identification Segment , if present.
6The procedure/revenue code is inconsistent with the patient’s age. Usage: Refer to the 835 Healthcare Policy
Identification Segment , if present.
7The procedure/revenue code is inconsistent with the patient’s gender. Usage: Refer to the 835 Healthcare Policy
Identification Segment , if present.
8The procedure code is inconsistent with the provider type/specialty (taxonomy). Usage: Refer to the 835 Healthcare
Policy Identification Segment , if present.
9The diagnosis is inconsistent with the patient’s age. Usage: Refer to the 835 Healthcare Policy Identification Segment
, if present.
10The diagnosis is inconsistent with the patient’s gender. Usage: Refer to the 835 Healthcare Policy Identification Segment
, if present.
11The diagnosis is inconsistent with the procedure. Usage: Refer to the 835 Healthcare Policy Identification Segment (loop
2110 Service Payment Information REF), if present.
12The diagnosis is inconsistent with the provider type. Usage: Refer to the 835 Healthcare Policy Identification Segment
, if present.
13The date of death precedes the date of service.
14The date of birth follows the date of service.
15The authorization number is missing, invalid, or does not apply to the billed services or provider.
16Claim/service lacks information or has submission/billing error(s). Usage: Do not use this code for claims attachment(s)/other documentation. At least one Remark Code must be provided (may be comprised of either the NCPDP Reject Reason Code, or Remittance Advice Remark Code that is not an ALERT.) Refer to the 835 Healthcare Policy
Identification Segment , if present.
17Requested information was not provided or was insufficient/incomplete. At least one Remark Code must be provided
(may be comprised of either the Remittance Advice Remark Code or NCPDP Reject Reason Code.)
18Exact duplicate claim/service (Use only with Group Code OA except where state workers’ compensation regulations
requires CO)
19This is a work-related injury/illness and thus the liability of the Worker’s Compensation Carrier.
20This injury/illness is covered by the liability carrier.
21This injury/illness is the liability of the no-fault carrier.
22This care may be covered by another payer per coordination of benefits.
23The impact of prior payer(s) adjudication including payments and/or adjustments. (Use only with Group Code OA)
24Charges are covered under a capitation agreement/managed care plan.
26Expenses incurred prior to coverage.
27Expenses incurred after coverage terminated.
29The time limit for filing has expired.
31Patient cannot be identified as our insured.
32Our records indicate the patient is not an eligible dependent.
33Insured has no dependent coverage.
34Insured has no coverage for newborns.
35Lifetime benefit maximum has been reached.
39Services denied at the time authorization/pre-certification was requested.
40Charges do not meet qualifications for emergent/urgent care. Usage: Refer to the 835 Healthcare Policy Identification
Segment , if present.
44Prompt-pay discount.
45Charge exceeds fee schedule/maximum allowable or contracted/legislated fee arrangement. Usage: This adjustment amount cannot equal the total service or claim charge amount; and must not duplicate provider adjustment amounts (payments and contractual reductions) that have resulted from prior payer(s) adjudication. (Use only with Group Codes
PR or CO depending upon liability)
49This is a non-covered service because it is a routine/preventive exam or a diagnostic/screening procedure done in conjunction with a routine/preventive exam. Usage: Refer to the 835 Healthcare Policy Identification Segment (loop
2110 Service Payment Information REF), if present.
50These are non-covered services because this is not deemed a ‘medical necessity’ by the payer. Usage: Refer to the 835
Healthcare Policy Identification Segment , if present.
51These are non-covered services because this is a pre-existing condition. Usage: Refer to the 835 Healthcare Policy
Identification Segment , if present.
53Services by an immediate relative or a member of the same household are not covered.
54Multiple physicians/assistants are not covered in this case. Usage: Refer to the 835 Healthcare Policy Identification
Segment , if present.
55Procedure/treatment/drug is deemed experimental/investigational by the payer. Usage: Refer to the 835 Healthcare
Policy Identification Segment , if present.
56Procedure/treatment has not been deemed ‘proven to be effective’ by the payer. Usage: Refer to the 835 Healthcare
Policy Identification Segment , if present.
58Treatment was deemed by the payer to have been rendered in an inappropriate or invalid place of service. Usage: Refer
to the 835 Healthcare Policy Identification Segment , if present.
59Handled in accordance with rules related to multiple or concurrent procedures. This may involve situations such as multiple surgeries or diagnostic imaging, or concurrent anesthesia. For more details, refer to the 835 Healthcare Policy Identification Segment (loop 2110 Service Payment Information REF), if available.
60Charges for outpatient services are not covered when performed within a period of time prior to or after inpatient
services.
61Adjusted for failure to obtain second surgical opinion
66Blood Deductible.
69Day outlier amount.
70Cost outlier – Adjustment to compensate for additional costs.
74Indirect Medical Education Adjustment.
75Direct Medical Education Adjustment.
76Disproportionate Share Adjustment.
78Non-Covered days/Room charge adjustment.
33Insured has no dependent coverage.
34Insured has no coverage for newborns.
35Lifetime benefit maximum has been reached.
39Services denied at the time authorization/pre-certification was requested.
40Charges do not meet qualifications for emergent/urgent care. Usage: Refer to the 835 Healthcare Policy Identification
Segment , if present.
44Prompt-pay discount.
45Charge exceeds fee schedule/maximum allowable or contracted/legislated fee arrangement. Usage: This adjustment amount cannot equal the total service or claim charge amount; and must not duplicate provider adjustment amounts (payments and contractual reductions) that have resulted from prior payer(s) adjudication. (Use only with Group Codes
PR or CO depending upon liability)
49This service is not covered as it falls under a routine/preventive examination or a diagnostic/screening procedure conducted alongside a routine/preventive exam. For more information, consult the 835 Healthcare Policy Identification Segment, if available.
50These are non-covered services because this is not deemed a ‘medical necessity’ by the payer. Usage: Refer to the 835
Healthcare Policy Identification Segment , if present.
51These are non-covered services because this is a pre-existing condition. Usage: Refer to the 835 Healthcare Policy
Identification Segment , if present.
53Services by an immediate relative or a member of the same household are not covered.
54Multiple physicians/assistants are not covered in this case. Usage: Refer to the 835 Healthcare Policy Identification
Segment , if present.
55Procedure/treatment/drug is deemed experimental/investigational by the payer. Usage: Refer to the 835 Healthcare
Policy Identification Segment , if present.
56Procedure/treatment has not been deemed ‘proven to be effective’ by the payer. Usage: Refer to the 835 Healthcare
Policy Identification Segment , if present.
58Treatment was deemed by the payer to have been rendered in an inappropriate or invalid place of service. Usage: Refer
to the 835 Healthcare Policy Identification Segment , if present.
59Handled according to guidelines for multiple or concurrent procedures, such as multiple surgeries, diagnostic imaging, or concurrent anesthesia. Please consult the 835 Healthcare Policy Identification Segment for further details, if available.
60Charges for outpatient services are not covered when performed within a period of time prior to or after inpatient
services.
61Adjusted for failure to obtain second surgical opinion
66Blood Deductible.
69Day outlier amount.
70Cost outlier – Adjustment to compensate for additional costs.
74Indirect Medical Education Adjustment.
75Direct Medical Education Adjustment.
76Disproportionate Share Adjustment.
78Non-Covered days/Room charge adjustment.
85Patient Interest Adjustment (Use Only Group code PR)
89Professional fees removed from charges.
90Ingredient cost adjustment. Usage: To be used for pharmaceuticals only.
91Dispensing fee adjustment.
94Processed in Excess of charges.
95Plan procedures not followed.
96Charges not covered under the plan. Please ensure inclusion of at least one Remark Code (could be the NCPDP Reject Reason Code or Remittance Advice Remark Code that is not an ALERT). For more information, refer to the 835 Healthcare Policy Identification Segment, if available.
97The benefit for this service is included in the payment/allowance for another service/procedure that has already been
adjudicated. Usage: Refer to the 835 Healthcare Policy Identification Segment , if present.
100Payment made to patient/insured/responsible party.
101Predetermination: anticipated payment upon completion of services or claim adjudication.
102Major Medical Adjustment.
103Provider promotional discount (Eg., Senior citizen discount).
104Managed care withholding.
105Tax withholding.
106Patient payment option/election not in effect.
107The related or qualifying claim/service was not identified on this claim. Usage: Refer to the 835 Healthcare Policy
Identification Segment , if present.
108Rent/purchase guidelines were not met. Usage: Refer to the 835 Healthcare Policy Identification Segment, if present.
109Claim/service not covered by this payer/contractor. You must send the claim/service to the correct payer/contractor.
110Billing date predates service date.
111Not covered unless the provider accepts assignment.
112Service not furnished directly to the patient and/or not documented.
114Procedure/product not approved by the Food and Drug Administration.
115Procedure postponed, canceled, or delayed.
116The advance indemnification notice signed by the patient did not comply with requirements.
117Transportation is only covered to the closest facility that can provide the necessary care.
118ESRD network support adjustment.
119Benefit maximum for this time period or occurrence has been reached.
121Indemnification adjustment – compensation for outstanding member responsibility.
122Psychiatric reduction.
128Newborn’s services are covered in the mother’s Allowance.
129Prior processing information appears incorrect. At least one Remark Code must be provided (may be comprised of
either the NCPDP Reject Reason Code, or Remittance Advice Remark Code that is not an ALERT.)
130Claim submission fee.
131Claim specific negotiated discount.
132Prearranged demonstration project adjustment.
133The disposition of this service line is pending further review. (Use only with Group Code OA). Usage: Use of this code
requires a reversal and correction when the service line is finalized (use only in Loop 2110 CAS segment of the 835 or Loop 2430 of the 837).
134Technical fees removed from charges.
135Interim bills cannot be processed.
136Failure to follow prior payer’s coverage rules. (Use only with Group Code OA)
137Regulatory Surcharges, Assessments, Allowances or Health Related Taxes.
139Contracted funding agreement – Subscriber is employed by the provider of services. Use only with Group Code CO.
140Patient/Insured health identification number and name do not match.
142Monthly Medicaid patient liability amount.
143Portion of payment deferred.
144Incentive adjustment, e.g. preferred product/service.
146Diagnosis was invalid for the date(s) of service reported.
147Provider contracted/negotiated rate expired or not on file.
148Information from another provider was not provided or was insufficient/incomplete. At least one Remark Code must be
provided (may be comprised of either the NCPDP Reject Reason Code, or Remittance Advice Remark Code that is not an ALERT.)
149Lifetime benefit maximum has been reached for this service/benefit category.
150Payer deems the information submitted does not support this level of service.
151Payment adjusted because the payer deems the information submitted does not support this many/frequency of
services.
152Payer deems the information submitted does not support this length of service. Usage: Refer to the 835 Healthcare
Policy Identification Segment , if present.
153Payer deems the information submitted does not support this dosage.
154Payer deems the information submitted does not support this day’s supply.
155Patient refused the service/procedure.
157Service/procedure was provided as a result of an act of war.
158Service/procedure was provided outside of the United States.
159Service/procedure was provided as a result of terrorism.
160Injury/illness was the result of an activity that is a benefit exclusion.
161Provider performance bonus
163Attachment/other documentation referenced on the claim was not received.
164Attachment/other documentation referenced on the claim was not received in a timely fashion.
166These services were submitted after this payers responsibility for processing claims under this plan ended.
167This diagnosis is not covered. Usage: Refer to the 835 Healthcare Policy Identification Segment (loop
2110 Service Payment Information REF), if present.
169Alternate benefit has been provided.
170Payment is denied when performed/billed by this type of provider. Usage: Refer to the 835 Healthcare Policy
Identification Segment , if present.
171Payment is denied when performed/billed by this type of provider in this type of facility. Usage: Refer to the 835
Healthcare Policy Identification Segment , if present.
172Payment is adjusted when performed/billed by a provider of this specialty. Usage: Refer to the 835 Healthcare Policy
Identification Segment , if present.
173Service/equipment was not prescribed by a physician.
174Service was not prescribed prior to delivery.
175Prescription is incomplete.
176Prescription is not current.
177Patient has not met the required eligibility requirements.
178Patient has not met the required spend down requirements.
179Patient has not met the required waiting requirements. Usage: Refer to the 835 Healthcare Policy Identification Segment , if present.
180Patient has not met the required residency requirements.
181Procedure code was invalid on the date of service.
182Procedure modifier was invalid on the date of service.
183The referring provider is not eligible to refer the service billed. Usage: Refer to the 835 Healthcare Policy Identification Segment , if present.
184The prescribing/ordering provider is not eligible to prescribe/order the service billed. Usage: Refer to the 835 Healthcare Policy Identification Segment , if present.
185The rendering provider is not eligible to perform the service billed. Usage: Refer to the 835 Healthcare Policy Identification Segment , if present.
186Level of care change adjustment.
187Consumer Spending Account payments (includes but is not limited to Flexible Spending Account, Health Savings Account, Health Reimbursement Account, etc.)
188This product/procedure is only covered when used according to FDA recommendations.
189Not otherwise classified’ or ‘unlisted’ procedure code (CPT/HCPCS) was billed when there is a specific procedure code for this procedure/service
190Payment is included in the allowance for a Skilled Nursing Facility (SNF) qualified stay.
192Non standard adjustment code from paper remittance. Usage: This code is to be used by providers/payers providing Coordination of Benefits information to another payer in the 837 transaction only. This code is only used when the non- standard code cannot be reasonably mapped to an existing Claims Adjustment Reason Code, specifically Deductible, Coinsurance and Co-payment.
193Original payment decision is being maintained. Upon review, it was determined that this claim was processed properly.
194Anesthesia performed by the operating physician, the assistant surgeon or the attending physician.
195Refund issued to an erroneous priority payer for this claim/service.
197Precertification/authorization/notification/pre-treatment absent.
198Precertification/notification/authorization/pre-treatment exceeded.
199Revenue code and Procedure code do not match.
200Expenses incurred during lapse in coverage
201Patient is responsible for amount of this claim/service through ‘set aside arrangement’ or other agreement. (Use only with Group Code PR) At least one Remark Code must be provided (may be comprised of either the NCPDP Reject Reason Code, or Remittance Advice Remark Code that is not an ALERT.)
202Non-covered personal comfort or convenience services.
203Discontinued or reduced service.
204This service/equipment/drug is not covered under the patient’s current benefit plan
205Pharmacy discount card processing fee
206National Provider Identifier – missing.
207National Provider identifier – Invalid format
208National Provider Identifier – Not matched.
209Per regulatory or other agreement. The provider cannot collect this amount from the patient. However, this amount
may be billed to subsequent payer. Refund to patient if collected. (Use only with Group code OA)
210Payment adjusted because pre-certification/authorization not received in a timely fashion
211National Drug Codes (NDC) not eligible for rebate, are not covered.
212Administrative surcharges are not covered
213Non-compliance with the physician self referral prohibition legislation or payer policy.
215Based on subrogation of a third party settlement
216Based on the findings of a review organization
219Determined by the severity of the injury. If the adjustment is made at the Claim Level, the payer is required to send and the provider should consult the 835 Insurance Policy Number Segment for jurisdictional regulations. If the adjustment is at the Line Level, the payer must send and the provider should refer to the 835 Healthcare Policy Identification Segment.
222Exceeds the contracted maximum number of hours/days/units by this provider for this period. This is not patient specific. Usage: Refer to the 835 Healthcare Policy Identification Segment , if present.
223Adjustment code for mandated federal, state or local law/regulation that is not already covered by another code and is mandated before a new code can be created.
224Patient identification compromised by identity theft. Identity verification required for processing this and future claims.
225Penalty or Interest Payment by Payer (Only used for plan to plan encounter reporting within the 837)
226The information requested from the Billing/Rendering Provider was either not provided, not provided in a timely manner, or was insufficient/incomplete. It is necessary to include at least one Remark Code (which could be the NCPDP Reject Reason Code or Remittance Advice Remark Code that is not an ALERT).
227Information requested from the patient/insured/responsible party was not provided or was insufficient/incomplete. At least one Remark Code must be provided (may be comprised of either the NCPDP Reject Reason Code, or Remittance Advice Remark Code that is not an ALERT.)
228Denied for failure of this provider, another provider or the subscriber to supply requested information to a previous payer for their adjudication
229Partial charge amount not considered by Medicare due to the initial claim Type of Bill being 12X. Usage: This code can only be used in the 837 transaction to convey Coordination of Benefits information when the secondary payer’s cost avoidance policy allows providers to bypass claim submission to a prior payer. (Use only with Group Code PR)
231Mutually exclusive procedures cannot be done in the same day/setting. Usage: Refer to the 835 Healthcare Policy Identification Segment , if present.
232Institutional Transfer Amount. Usage: Applies to institutional claims only and explains the DRG amount difference when the patient care crosses multiple institutions.
233Services/charges related to the treatment of a hospital-acquired condition or preventable medical error.
234This procedure is not paid separately. At least one Remark Code must be provided (may be comprised of either the
NCPDP Reject Reason Code, or Remittance Advice Remark Code that is not an ALERT.)
235Sales Tax
236This procedure or procedure/modifier combination is not compatible with another procedure or procedure/modifier combination provided on the same day according to the National Correct Coding Initiative or workers compensation state regulations/ fee schedule requirements.
237Legislated/Regulatory Penalty. At least one Remark Code must be provided (may be comprised of either the NCPDP Reject Reason Code, or Remittance Advice Remark Code that is not an ALERT.)
238Claim spans eligible and ineligible periods of coverage, this is the reduction for the ineligible period. (Use only with Group Code PR)
239Claim spans eligible and ineligible periods of coverage. Rebill separate claims.
240The diagnosis is inconsistent with the patient’s birth weight. Usage: Refer to the 835 Healthcare Policy Identification
Segment , if present.
241Low Income Subsidy (LIS) Co-payment Amount
242Services not provided by network/primary care providers.
243Services not authorized by network/primary care providers.
245Provider performance program withhold.
246This non-payable code is for required reporting only.
247Deductible for Professional service rendered in an Institutional setting and billed on an Institutional claim.
248Coinsurance for Professional service rendered in an Institutional setting and billed on an Institutional claim.
249This claim has been identified as a readmission. (Use only with Group Code CO)
250The attachment or other documentation that was received is not the correct attachment or document. The anticipated attachment or document is still absent. Ensure that at least one Remark Code is provided (which can consist of either the NCPDP Reject Reason Code or Remittance Advice Remark Code that is not an ALERT).
251The attachment or other documentation that was received is incomplete or deficient. Essential information is still required to process the claim. Ensure that at least one Remark Code is included (which may consist of either the NCPDP Reject Reason Code or Remittance Advice Remark Code that is not an ALERT).
252An attachment/other documentation is required to adjudicate this claim/service. At least one Remark Code must be provided (may be comprised of either the NCPDP Reject Reason Code, or Remittance Advice Remark Code that is not an ALERT).
253Sequestration – reduction in federal payment
254Claim received by the dental plan, but benefits not available under this plan. Submit these services to the patient’s
medical plan for further consideration.
256Service not payable per managed care contract.
257The status of the claim or service is uncertain during the grace period for premium payment, as mandated by Health Insurance Exchange regulations. This claim or service will be reversed and rectified after the grace period concludes, whether due to premium payment or lack thereof. (Use this code solely with Group Code OA).
258Claim/service not covered when patient is in custody/incarcerated. Applicable federal, state or local authority may cover
the claim/service.
259Additional payment for Dental/Vision service utilization.
260Processed under Medicaid ACA Enhanced Fee Schedule
261The procedure or service is inconsistent with the patient’s history.
262Adjustment for delivery cost. Usage: To be used for pharmaceuticals only.
263Adjustment for shipping cost. Usage: To be used for pharmaceuticals only.
264Adjustment for postage cost. Usage: To be used for pharmaceuticals only.
265Adjustment for administrative cost. Usage: To be used for pharmaceuticals only.
266Adjustment for compound preparation cost. Usage: To be used for pharmaceuticals only.
267Claim/service spans multiple months. At least one Remark Code must be provided (may be comprised of either the NCPDP Reject Reason Code, or Remittance Advice Remark Code that is not an ALERT.)
268The Claim spans two calendar years. Please resubmit one claim per calendar year.
269Anesthesia not covered for this service/procedure. Usage: Refer to the 835 Healthcare Policy Identification Segment
, if present.
270Claim received by the medical plan, but benefits not available under this plan. Submit these services to the patient’s
dental plan for further consideration.
271Prior contractual reductions related to a current periodic payment as part of a contractual payment schedule when
deferred amounts have been previously reported. (Use only with Group Code OA)
272Coverage/program guidelines were not met.
273Coverage/program guidelines were exceeded.
274Fee/Service not payable per patient Care Coordination arrangement.
275Prior payer’s (or payers’) patient responsibility (deductible, coinsurance, co-payment) not covered. (Use only with Group
Code PR)
276Services denied by the prior payers are not covered by this payer.
277The disposition of the claim/service is undetermined during the premium payment grace period, per Health Insurance SHOP Exchange requirements. This claim/service will be reversed and corrected when the grace period ends (due to premium payment or lack of premium payment). (Use only with Group Code OA)
278Performance program proficiency requirements not met. (Use only with Group Codes CO or PI) Usage: Refer to the 835 Healthcare Policy Identification Segment , if present.
279Services not provided by Preferred network providers. Usage: Use this code when there are member network limitations. For example, using contracted providers not in the member’s ‘narrow’ network.
280Claim received by the medical plan, but benefits not available under this plan. Submit these services to the patient’s Pharmacy plan for further consideration.
281Deductible waived per contractual agreement. Use only with Group Code CO.
282The procedure/revenue code is inconsistent with the type of bill. Usage: Refer to the 835 Healthcare Policy Identification Segment , if present.
283Attending provider is not eligible to provide direction of care.
284Precertification/authorization/notification/pre-treatment number may be valid but does not apply to the billed services.
285Appeal procedures not followed
286Appeal time limits not met
287Referral exceeded
288Referral absent
289Services considered under the dental and medical plans, benefits not available.
290Claim received by the dental plan, but benefits not available under this plan. Claim has been forwarded to the patient’s medical plan for further consideration.
291Claim received by the medical plan, but benefits not available under this plan. Claim has been forwarded to the patient’s dental plan for further consideration.
292Claim received by the medical plan, but benefits not available under this plan. Claim has been forwarded to the patient’s pharmacy plan for further consideration.
293Payment made to employer.
294Payment made to attorney.
295Pharmacy Direct/Indirect Remuneration (DIR)
296Precertification/authorization/notification/pre-treatment number may be valid but does not apply to the provider.
297Claim received by the medical plan, but benefits not available under this plan. Submit these services to the patient’s vision plan for further consideration.
298Claim received by the medical plan, but benefits not available under this plan. Claim has been forwarded to the patient’s
vision plan for further consideration.
299The billing provider is not eligible to receive payment for the service billed.
300The claim has been received by the Medical Plan; however, the benefits are not covered under this particular plan. The claim has been subsequently referred to the patient’s Behavioral Health Plan for further evaluation and consideration.
301Claim received by the Medical Plan, but benefits not available under this plan. Submit these services to the patient’s Behavioral Health Plan for further consideration.
302Precertification/notification/authorization/pre-treatment time limit has expired.
303Prior payer’s (or payers’) patient responsibility (deductible, coinsurance, co-payment) not covered for Qualified
Medicare and Medicaid Beneficiaries. (Use only with Group Code CO)
304Claim received by the medical plan, but benefits not available under this plan. Submit these services to the patient’s
hearing plan for further consideration.
305Claim received by the medical plan, but benefits not available under this plan. Claim has been forwarded to the patient’s
hearing plan for further consideration.
A0Patient refund amount.
A1Claim/Service denied. At least one Remark Code must be provided (may be comprised of either the NCPDP Reject
Reason Code, or Remittance Advice Remark Code that is not an ALERT.)
A5Medicare Claim PPS Capital Cost Outlier Amount.
A6Prior hospitalization or 30 day transfer requirement not met.
A8Ungroupable DRG.
B1Non-covered visits.
B10Allowed amount has been reduced because a component of the basic procedure/test was paid. The beneficiary is not
liable for more than the charge limit for the basic procedure/test.
B11The claim/service has been transferred to the proper payer/processor for processing. Claim/service not covered by this
payer/processor.
B12Services not documented in patient’s medical records.
B13Previously paid. Payment for this claim/service may have been provided in a previous payment.
B14Only one visit or consultation per physician per day is covered.
B15This service/procedure requires that a qualifying service/procedure be received and covered. The qualifying other
service/procedure has not been received/adjudicated. Usage: Refer to the 835 Healthcare Policy Identification Segment , if present.
B16New Patient’ qualifications were not met.
B20Procedure/service was partially or fully furnished by another provider.
B22This payment is adjusted based on the diagnosis.
B23Procedure billed is not authorized per your Clinical Laboratory Improvement Amendment (CLIA) proficiency test.
B4Late filing penalty.
B5Coverage/program guidelines were not met or were exceeded.
B7This provider was not certified/eligible to be paid for this procedure/service on this date of service. Usage: Refer to the
835 Healthcare Policy Identification Segment , if present.
B8Alternative services were available, and should have been utilized. Usage: Refer to the 835 Healthcare Policy
Identification Segment , if present.
B9Patient is enrolled in a Hospice.
P1State-mandated Requirement for Property and Casualty, see Claim Payment Remarks Code for specific explanation. To
be used for Property and Casualty only.
P10Payment reduced to zero due to litigation. Additional information will be sent following the conclusion of litigation. To
be used for Property and Casualty only.
P11The disposition of the related Property & Casualty claim (injury or illness) is pending due to litigation. To be used for
Property and Casualty only. (Use only with Group Code OA)
P12Workers’ compensation jurisdictional fee schedule adjustment. Usage: If adjustment is at the Claim Level, the payer must send and the provider should refer to the 835 Class of Contract Code Identification Segment (Loop 2100 Other Claim Related Information REF). If adjustment is at the Line Level, the payer must send and the provider should refer to the 835 Healthcare Policy Identification Segment if the regulations apply.
To be used for Workers’ Compensation only.
P13Payment reduced or denied based on workers’ compensation jurisdictional regulations or payment policies, use only if no other code is applicable. Usage: If adjustment is at the Claim Level, the payer must send and the provider should refer to the 835 Insurance Policy Number Segment (Loop 2100 Other Claim Related Information REF qualifier ‘IG’) if the jurisdictional regulation applies. If adjustment is at the Line Level, the payer must send and the provider should refer to the 835 Healthcare Policy Identification Segment if the regulations apply.
To be used for Workers’ Compensation only.
P14The Benefit for this Service is included in the payment/allowance for another service/procedure that has been performed on the same day. Usage: Refer to the 835 Healthcare Policy Identification Segment (loop 2110 Service
Payment Information REF), if present. To be used for Property and Casualty only.
P15Workers’ Compensation Medical Treatment Guideline Adjustment. To be used for Workers’ Compensation only.
P16Medical provider not authorized/certified to provide treatment to injured workers in this jurisdiction. To be used for
Workers’ Compensation only. (Use with Group Code CO or OA)
P17Referral not authorized by attending physician per regulatory requirement. To be used for Property and Casualty only.
P18Procedure is not listed in the jurisdiction fee schedule. An allowance has been made for a comparable service. To be
used for Property and Casualty only.
P19Procedure has a relative value of zero in the jurisdiction fee schedule, therefore no payment is due. To be used for
Property and Casualty only.
P2Not a work related injury/illness and thus not the liability of the workers’ compensation carrier Usage: If adjustment is at the Claim Level, the payer must send and the provider should refer to the 835 Insurance Policy Number Segment (Loop 2100 Other Claim Related Information REF qualifier ‘IG’) for the jurisdictional regulation. If adjustment is at the Line Level, the payer must send and the provider should refer to the 835 Healthcare Policy Identification Segment (loop
2110 Service Payment information REF). To be used for Workers’ Compensation only.
P20Service not paid under jurisdiction allowed outpatient facility fee schedule. To be used for Property and Casualty only.
P21Payment denied based on the Medical Payments Coverage (MPC) and/or Personal Injury Protection (PIP) Benefits jurisdictional regulations, or payment policies. Usage: If adjustment is at the Claim Level, the payer must send and the provider should refer to the 835 Insurance Policy Number Segment (Loop 2100 Other Claim Related Information REF qualifier ‘IG’) if the jurisdictional regulation applies. If adjustment is at the Line Level, the payer must send and the provider should refer to the 835 Healthcare Policy Identification Segment
if the regulations apply. To be used for Property and Casualty Auto only.
P22Payment adjusted based on the Medical Payments Coverage (MPC) and/or Personal Injury Protection (PIP) Benefits jurisdictional regulations, or payment policies. Usage: If adjustment is at the Claim Level, the payer must send and the provider should refer to the 835 Insurance Policy Number Segment (Loop 2100 Other Claim Related Information REF qualifier ‘IG’) if the jurisdictional regulation applies. If adjustment is at the Line Level, the payer must send and the provider should refer to the 835 Healthcare Policy Identification Segment
if the regulations apply. To be used for Property and Casualty Auto only.
P23Medical Payments Coverage (MPC) or Personal Injury Protection (PIP) Benefits jurisdictional fee schedule adjustment. Usage: If adjustment is at the Claim Level, the payer must send and the provider should refer to the 835 Class of Contract Code Identification Segment (Loop 2100 Other Claim Related Information REF). If adjustment is at the Line Level, the payer must send and the provider should refer to the 835 Healthcare Policy Identification Segment if the regulations apply. To be used for Property and Casualty Auto only.
P24Payment adjusted based on Preferred Provider Organization (PPO). Usage: If adjustment is at the Claim Level, the payer must send and the provider should refer to the 835 Class of Contract Code Identification Segment (Loop 2100 Other Claim Related Information REF). If adjustment is at the Line Level, the payer must send and the provider should refer to the 835 Healthcare Policy Identification Segment if the regulations apply.
To be used for Property and Casualty only. Use only with Group Code CO.
P25Payment adjusted based on Medical Provider Network (MPN). Usage: If adjustment is at the Claim Level, the payer must send and the provider should refer to the 835 Class of Contract Code Identification Segment (Loop 2100 Other Claim Related Information REF). If adjustment is at the Line Level, the payer must send and the provider should refer to the 835 Healthcare Policy Identification Segment if the regulations apply. To
be used for Property and Casualty only. (Use only with Group Code CO).
P26Payment adjusted based on Voluntary Provider network (VPN). Usage: If adjustment is at the Claim Level, the payer must send and the provider should refer to the 835 Class of Contract Code Identification Segment (Loop 2100 Other Claim Related Information REF). If adjustment is at the Line Level, the payer must send and the provider should refer to the 835 Healthcare Policy Identification Segment if the regulations apply.
To be used for Property and Casualty only. (Use only with Group Code CO).
P27Payment denied based on the Liability Coverage Benefits jurisdictional regulations and/or payment policies. Usage: If adjustment is at the Claim Level, the payer must send and the provider should refer to the 835 Insurance Policy Number Segment (Loop 2100 Other Claim Related Information REF qualifier ‘IG’) if the jurisdictional regulation applies. If adjustment is at the Line Level, the payer must send and the provider should refer to the 835 Healthcare Policy Identification Segment if the regulations apply. To be used for Property
and Casualty Auto only.
P28Payment adjusted based on the Liability Coverage Benefits jurisdictional regulations and/or payment policies. Usage: If adjustment is at the Claim Level, the payer must send and the provider should refer to the 835 Insurance Policy Number Segment (Loop 2100 Other Claim Related Information REF qualifier ‘IG’) if the jurisdictional regulation applies. If adjustment is at the Line Level, the payer must send and the provider should refer to the 835 Healthcare Policy Identification Segment if the regulations apply. To be used for Property
and Casualty Auto only.
P29Liability Benefits jurisdictional fee schedule adjustment. Usage: If adjustment is at the Claim Level, the payer must send and the provider should refer to the 835 Class of Contract Code Identification Segment (Loop 2100 Other Claim Related Information REF). If adjustment is at the Line Level, the payer must send and the provider should refer to the 835 Healthcare Policy Identification Segment if the regulations apply. To be
used for Property and Casualty Auto only.
P3Workers’ Compensation case settled. Patient is responsible for amount of this claim/service through WC ‘Medicare set aside arrangement’ or other agreement. To be used for Workers’ Compensation only. (Use only with Group Code PR)
P30Payment denied for exacerbation when supporting documentation was not complete. To be used for Property and
Casualty only.
P31Payment denied for exacerbation when treatment exceeds time allowed. To be used for Property and Casualty only.
P4Workers’ Compensation claim adjudicated as non-compensable. This Payer not liable for claim or service/treatment. Usage: If adjustment is at the Claim Level, the payer must send and the provider should refer to the 835 Insurance Policy Number Segment (Loop 2100 Other Claim Related Information REF qualifier ‘IG’) for the jurisdictional regulation. If adjustment is at the Line Level, the payer must send and the provider should refer to the 835 Healthcare Policy Identification Segment . To be used for Workers’ Compensation only
P5Based on payer reasonable and customary fees. No maximum allowable defined by legislated fee arrangement. To be
used for Property and Casualty only.
P6Based on entitlement to benefits. Usage: If adjustment is at the Claim Level, the payer must send and the provider should refer to the 835 Insurance Policy Number Segment (Loop 2100 Other Claim Related Information REF qualifier ‘IG’) for the jurisdictional regulation. If adjustment is at the Line Level, the payer must send and the provider should refer to the 835 Healthcare Policy Identification Segment . To be used for Property
and Casualty only.
P7The applicable fee schedule/fee database does not contain the billed code. Please resubmit a bill with the appropriate fee schedule/fee database code(s) that best describe the service(s) provided and supporting documentation if required.
To be used for Property and Casualty only.
P8Claim is under investigation. Usage: If adjustment is at the Claim Level, the payer must send and the provider should refer to the 835 Insurance Policy Number Segment (Loop 2100 Other Claim Related Information REF qualifier ‘IG’) for the jurisdictional regulation. If adjustment is at the Line Level, the payer must send and the provider should refer to the 835 Healthcare Policy Identification Segment . To be used for Property and
Casualty only.
P9No available or correlating CPT/HCPCS code to describe this service. To be used for Property and Casualty only.
CARC Codes List 2024

CARC Group Code Description:

CARC Group CodesGroup Code Description
COContractual Obligation
CRCorrections and Reversal
OAOther Adjustment
PIPayer Initiated Reductions
PRPatient Responsibility
CARC Group Code Description

Remittance Advice Remark Codes (RARC)

RARCs are additional codes used on the EOB or remittance advice to provide supplementary information about adjustments described by the CARCs. They provide more specific details about the reason for an adjustment and often offer guidance on handling the situation or preventing similar issues in the future.

For example, some common RARC codes are:

  • RARC code N29: Missing/incomplete/invalid patient medical record for this service.
  • RARC code M86: Services by this non-physician provider are not covered when performed in this place of service.
  • RARC code N211: Alert: The rendering provider is not eligible to perform the service billed.
  • RARC code N130: Consult plan benefit documents/guidelines for information about restrictions for this service.

List of RARC Codes 2023

RARC CodesRARC Code Description
M1X-ray not taken within the past 12 months or near enough to the Started on of treatment.
M2Not paid separately when the patient is an inpatient.
M3Equipment is the same or similar to equipment already being used.
M4Alert: This is the last monthly installment payment for this durable medical equipment. (Previous Modified: 04/01/2007)
M5Monthly rental payments can continue until the earlier of the 15th month from the first rental month, or the month when the equipment is no longer needed.
M6Alert: You must furnish and service this item for any period of medical need for the remainder of the reasonable useful lifetime of the equipment.
M7No rental payments after the item is purchased, returned or after the total of issued rental payments equals the purchase price. (Previous Modified: 11/01/2016)
M8We do not accept blood gas tests results when the test was conducted by a medical supplier or taken while the patient is on oxygen.
M9Alert: This is the tenth rental month. You must offer the patient the choice of changing the rental to a purchase agreement. (Previous Modified: 04/01/2007)
M10Equipment purchases are limited to the first or the tenth month of medical necessity.
M11DME, orthotics and prosthetics must be billed to the DME carrier who services the patient’s zip code.
M12Diagnostic tests performed by a physician must indicate whether purchased services are included on the claim.
M13Only one initial visit is covered per specialty per medical group. (Previous Modified: 06/30/2007)
M14No separate payment for an injection administered during an office visit, and no payment for a full office visit if the patient only received an injection.
M15Separately billed services/tests have been bundled as they are considered components of the same procedure. Separate payment is not allowed.
M16Alert: Please see our web site, mailings, or bulletins for more details concerning this policy/procedure/decision.
Previous Modified: 04/01/2007)
M17Alert: Payment approved as you did not know, and could not reasonably have been expected to know, that this would not normally have been covered for this patient. In the future, you will be liable for charges for the same service(s) under the same or similar conditions. (Previous Modified: 04/01/2007)
M18Certain services may be approved for home use. Neither a hospital nor a Skilled Nursing Facility (SNF) is considered to be a patient’s home. (Previous Modified: 06/30/2003)
M19Missing oxygen certification/re-certification. (Previous Modified: 02/28/2003 Related to N234)
M20Missing/incomplete/invalid HCPCS. (Previous Modified: 02/28/2003)
M21Missing/incomplete/invalid place of residence for this service/item provided in a home. (Previous Modified: 02/28/2003)
M22Missing/incomplete/invalid number of miles traveled. ( Previous Modified: 02/28/2003)
M23Missing invoice. (Previous Modified: 08/01/2005)
M24Missing/incomplete/invalid number of doses per vial. (Previous Modified: 02/28/2003)
M25The information furnished does not substantiate the need for this level of service. If you believe the service should have been fully covered as billed, or if you did not know and could not reasonably have been expected to know that we would not pay for this level of service, or if you notified the patient in writing in advance that we would not pay for this level of service and he/she agreed in writing to pay, ask us to review your claim within 120 days of the date of this notice. If you do not request an appeal, we will, upon application from the patient, reimburse him/her for the amount you have collected from him/her in excess of any deductible and coinsurance amounts. We will recover the reimbursement from you as an overpayment.
(Previous Modified: 11/01/2010)
M26The information furnished does not substantiate the need for this level of service. If you have collected any amount from the patient for this level of service/any amount that exceeds the limiting charge for the less extensive service, the law requires you to refund that amount to the patient within 30 days of receiving this notice.
The requirements for refund are in 1824(I) of the Social Security Act and 42CFR411.408. The section specifies that physicians who knowingly and willfully fail to make appropriate refunds may be subject to civil monetary penalties and/or exclusion from the program. If you have any questions about this notice, please contact this office.
( Previous Modified: 11/05/2007 Also refer to N356)
M27Alert: The patient has been relieved of liability of payment of these items and services under the limitation of liability provision of the law. The provider is ultimately liable for the patient’s waived charges, including any charges for coinsurance, since the items or services were not reasonable and necessary or constituted custodial care, and you knew or could reasonably have been expected to know, that they were not covered. You may appeal this determination. You may ask for an appeal regarding both the coverage determination and the issue of whether you exercised due care. The appeal request must be filed within 120 days of the date you receive this notice. You must make the request through this office.
( Previous Modified: 08/01/2007)
M28This does not qualify for payment under Part B when Part A coverage is exhausted or not otherwise available.
M29Missing operative note/report. ( Previous Modified: 07/01/2008. Related to N233)
M30Missing pathology report. (Previous Modified: 08/01/2004 Related to N236)
M31Missing radiology report. (Previous Modified: 08/01/2004. Related to N240)
M32Alert: This is a conditional payment made pending a decision on this service by the patient’s primary payer. This payment may be subject to refund upon your receipt of any additional payment for this service from another payer. You must contact this office immediately upon receipt of an additional payment for this service.
| Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
M36This is the 11th rental month. We cannot pay for this until you indicate that the patient has been given the option of changing the rental to a purchase.
M37Not covered when the patient is under age 35. (Previous Modified: 03/08/2011)
M38Alert: The patient is liable for the charges for this service as they were informed in writing before the service was furnished that we would not pay for it and the patient agreed to be responsible for the charges.
(Previous Modified: 07/01/2015)
M39Alert: The patient is not liable for payment of this service as the advance notice of non-coverage you provided the patient did not comply with program requirements.
( Previous Modified: 07/01/2015 Related to N563)
M40Claim must be assigned and must be filed by the practitioner’s employer.
M41We do not pay for this as the patient has no legal obligation to pay for this.
M42The medical necessity form must be personally signed by the attending physician.
M44Missing/incomplete/invalid condition code.
(Previous Modified: 02/28/2003)
M45Missing/incomplete/invalid occurrence code(s).
(Previous Modified: 12/02/2004 Related to N299)
M46Missing/incomplete/invalid occurrence span code(s).
(Previous Modified: 12/02/2004. Related to N300)
M47Missing/incomplete/invalid Payer Claim Control Number. Other terms exist for this element including, but not limited to, Internal Control Number (ICN), Claim Control Number (CCN), Document Control Number (DCN).
(Previous Modified: 07/01/2015)
M49Missing/incomplete/invalid value code(s) or amount(s). (Previous Modified: 02/28/2003)
M50Missing/incomplete/invalid revenue code(s). (Previous Modified: 02/28/2003)
M51Missing/incomplete/invalid procedure code(s). (Previous Modified: 12/02/2004 Related to N301)
M52Missing/incomplete/invalid ‘from’ date(s) of service. (Previous Modified: 02/28/2003)
M53Missing/incomplete/invalid days or units of service. (Previous Modified: 02/28/2003)
M54Missing/incomplete/invalid total charges. (Previous Modified: 02/28/2003)
M55We do not pay for self-administered anti-emetic drugs that are not administered with a covered oral anti-cancer drug.
M56Missing/incomplete/invalid payer identifier. (Previous Modified: 02/28/2003)
M59Missing/incomplete/invalid ‘to’ date(s) of service. (Previous Modified: 02/28/2003)
M60Missing Certificate of Medical Necessity. Previous Modified: 08/01/2004. Related to N227
M61We cannot pay for this as the approval period for the FDA clinical trial has expired.
M62Missing/incomplete/invalid treatment authorization code. (Previous Modified: 02/28/2003)
M64Missing/incomplete/invalid other diagnosis. (Previous Modified: 02/28/2003)
M65One interpreting physician charge can be submitted per claim when a purchased diagnostic test is indicated. Please submit a separate claim for each interpreting physician.
M66Our records indicate that you billed diagnostic tests subject to price limitations and the procedure code submitted includes a professional component. Only the technical component is subject to price limitations. Please submit the technical and professional components of this service as separate line items.
M67Missing/incomplete/invalid other procedure code(s). (Previous Modified: 12/02/2004)
M69Paid at the regular rate as you did not submit documentation to justify the modified procedure code. (Previous Modified: 02/01/2004)
M70Alert: The NDC code submitted for this service was translated to a HCPCS code for processing, but please continue to submit the NDC on future claims for this item. (Previous Modified: 08/01/2007)
M71Total payment reduced due to overlap of tests billed.
M73The HPSA/Physician Scarcity bonus can only be paid on the professional component of this service. Rebill as separate professional and technical components. (Previous Modified: 08/01/2004)
M74This service does not qualify for a HPSA/Physician Scarcity bonus payment. (Previous Modified: 12/02/2004)
M75Multiple automated multichannel tests performed on the same day combined for payment. (Previous Modified: 11/05/2007)
M76Missing/incomplete/invalid diagnosis or condition. (Previous Modified: 02/28/2003)
M77Missing/incomplete/invalid/inappropriate place of service. (Previous Modified: 03/14/2014)
M79Missing/incomplete/invalid charge. (Previous Modified: 02/28/2003 )
M80Not covered when performed during the same session/date as a previously processed service for the patient. (Previous Modified: 10/31/2002)
M81You are required to code to the highest level of specificity. (Previous Modified: 02/01/2004)
M82Service is not covered when patient is under age 50.
M83Service is not covered unless the patient is classified as at high risk.
M84Medical code sets used must be the codes in effect at the time of service. (Previous Modified: 03/14/2014)
M85Subjected to review of physician evaluation and management services.
M86Service denied because payment already made for same/similar procedure within set time frame. (Previous Modified: 06/30/2003)
M87Claim/service(s) subjected to CFO-CAP prepayment review.
M89Not covered more than once under age 40.
M90Not covered more than once in a 12 month period.
M91Lab procedures with different CLIA certification numbers must be billed on separate claims.
M93Information supplied supports a break in therapy. A new capped rental period began with delivery of this equipment.
M94Information supplied does not support a break in therapy. A new capped rental period will not begin.
M95Services subjected to Home Health Initiative medical review/cost report audit.
M96The technical component of a service furnished to an inpatient may only be billed by that inpatient facility. You must contact the inpatient facility for technical component reimbursement. If not already billed, you should bill us for the professional component only.
M97Not paid to practitioner when provided to patient in this place of service. Payment included in the reimbursement issued the facility.
M99Missing/incomplete/invalid Universal Product Number/Serial Number.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
M100We do not pay for an oral anti-emetic drug that is not administered for use immediately before, at, or within 48 hours of administration of a covered chemotherapy drug.
M102Service not performed on equipment approved by the FDA for this purpose.
M103Information supplied supports a break in therapy. However, the medical information we have for this patient does not support the need for this item as billed. We have approved payment for this item at a reduced level, and a new capped rental period will begin with the delivery of this equipment.
M104Information supplied supports a break in therapy. A new capped rental period will begin with delivery of the equipment. This is the maximum approved under the fee schedule for this item or service.
M105Information supplied does not support a break in therapy. The medical information we have for this patient does not support the need for this item as billed. We have approved payment for this item at a reduced level, and a new capped rental period will not begin.
M107Payment reduced as 90-day rolling average hematocrit for ESRD patient exceeded 36.5%.
M109We have provided you with a bundled payment for a teleconsultation. You must send 25 percent of the teleconsultation payment to the referring practitioner.
M111We do not pay for chiropractic manipulative treatment when the patient refuses to have an x-ray taken.
M112Reimbursement for this item is based on the single payment amount required under the DMEPOS Competitive Bidding Program for the area where the patient resides.
| Previous Modified: 11/05/2007
Notes: (Modified 11/5/07)
M113Our records indicate that this patient began using this item/service prior to the current contract period for the DMEPOS Competitive Bidding Program.
| Previous Modified: 11/05/2007
Notes: (Modified 11/5/07)
M114This service was processed in accordance with rules and guidelines under the DMEPOS Competitive Bidding Program or a Demonstration Project. For more information regarding these projects, contact your local contractor.
| Previous Modified: 11/05/2007
Notes: (Modified 8/1/06, 11/5/07)
M115This item is denied when provided to this patient by a non-contract or non-demonstration supplier.
| Previous Modified: 11/05/2007
Notes: (Modified 11/5/2007)
M116Processed under a demonstration project or program. Project or program is ending and additional services may not be paid under this project or program.
| Previous Modified: 03/08/2011
Notes: (Modified 2/1/04, 3/15/11)
M117Not covered unless submitted via electronic claim.
| Previous Modified: 06/30/2003
Notes: (Modified 6/30/03)
M119Missing/incomplete/invalid/ deactivated/withdrawn National Drug Code (NDC).
| Previous Modified: 04/01/2007
M121We pay for this service only when performed with a covered cryosurgical ablation.
M122Missing/incomplete/invalid level of subluxation.
| Previous Modified: 02/28/2006
Notes: (Modified 2/28/03)
M123Missing/incomplete/invalid name, strength, or dosage of the drug furnished.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
M124Missing indication of whether the patient owns the equipment that requires the part or supply.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03) Related to N230
M125Missing/incomplete/invalid information on the period of time for which the service/supply/equipment will be needed.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
M126Missing/incomplete/invalid individual lab codes included in the test.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
M127Missing patient medical record for this service.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03) Related to N237
M129Missing/incomplete/invalid indicator of x-ray availability for review.
| Previous Modified: 06/30/2003
Notes: (Modified 2/28/03, 6/30/03)
M130Missing invoice or statement certifying the actual cost of the lens, less discounts, and/or the type of intraocular lens used.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03) Related to N231
M131Missing physician financial relationship form.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03) Related to N239
M132Missing pacemaker registration form.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03) Related to N235
M133Claim did not identify who performed the purchased diagnostic test or the amount you were charged for the test.
M134Performed by a facility/supplier in which the provider has a financial interest.
| Previous Modified: 06/30/2003
Notes: (Modified 6/30/03)
M135Missing/incomplete/invalid plan of treatment.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
M136Missing/incomplete/invalid indication that the service was supervised or evaluated by a physician.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
M137Part B coinsurance under a demonstration project or pilot program.
| Previous Modified: 11/01/2012
Notes: (Modified 11/1/12)
M138Patient identified as a demonstration participant but the patient was not enrolled in the demonstration at the time services were rendered. Coverage is limited to demonstration participants.
M139Denied services exceed the coverage limit for the demonstration.
M141Missing physician certified plan of care.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03) Related to N238
M142Missing American Diabetes Association Certificate of Recognition.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03) Related to N226
M143The provider must update license information with the payer.
| Previous Modified: 12/01/2006
Notes: (Modified 12/1/06)
M144Pre-/post-operative care payment is included in the allowance for the surgery/procedure.
MA01Alert: If you do not agree with what we approved for these services, you may appeal our decision. To make sure that we are fair to you, we require another individual that did not process your initial claim to conduct the appeal. However, in order to be eligible for an appeal, you must write to us within 120 days of the date you received this notice, unless you have a good reason for being late.
| Previous Modified: 04/01/2007
Notes: (Modified 10/31/02, 6/30/03, 8/1/05, 4/1/07)
MA02Alert: If you do not agree with this determination, you have the right to appeal. You must file a written request for an appeal within 180 days of the date you receive this notice.
| Previous Modified: 04/01/2007
Notes: (Modified 10/31/02, 6/30/03, 8/1/05, 12/29/05, 8/1/06, 4/1/07)
MA04Secondary payment cannot be considered without the identity of or payment information from the primary payer. The information was either not reported or was illegible.
MA07Alert: The claim information has also been forwarded to Medicaid for review.
| Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
MA08Alert: Claim information was not forwarded because the supplemental coverage is not with a Medigap plan, or you do not participate in Medicare.
| Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
MA09Alert: Claim submitted as unassigned but processed as assigned in accordance with our current assignment/participation agreement.
| Previous Modified: 11/01/2015
Notes: (Modified 11/1/2014, 11/1/2015)
MA10Alert: The patient’s payment was in excess of the amount owed. You must refund the overpayment to the patient.
| Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
MA12You have not established that you have the right under the law to bill for services furnished by the person(s) that furnished this (these) service(s).
MA13Alert: You may be subject to penalties if you bill the patient for amounts not reported with the PR (patient responsibility) group code.
| Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
MA14Alert: The patient is a member of an employer-sponsored prepaid health plan. Services from outside that health plan are not covered. However, as you were not previously notified of this, we are paying this time. In the future, we will not pay you for non-plan services.
| Previous Modified: 08/01/2007
Notes: (Modified 4/1/07, 8/1/07)
MA15Alert: Your claim has been separated to expedite handling. You will receive a separate notice for the other services reported.
| Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
MA16The patient is covered by the Black Lung Program. Send this claim to the Department of Labor, Federal Black Lung Program, P.O. Box 828, Lanham-Seabrook MD 20703.
MA17We are the primary payer and have paid at the primary rate. You must contact the patient’s other insurer to refund any excess it may have paid due to its erroneous primary payment.
MA18Alert: The claim information is also being forwarded to the patient’s supplemental insurer. Send any questions regarding supplemental benefits to them.
| Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
MA19Alert: Information was not sent to the Medigap insurer due to incorrect/invalid information you submitted concerning that insurer. Please verify your information and submit your secondary claim directly to that insurer.
| Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
MA20Skilled Nursing Facility (SNF) stay not covered when care is primarily related to the use of an urethral catheter for convenience or the control of incontinence.
| Previous Modified: 06/30/2003
Notes: (Modified 6/30/03)
MA21SSA records indicate mismatch with name and sex.
MA22Payment of less than $1.00 suppressed.
MA23Demand bill approved as result of medical review.
MA24Christian Science Sanitarium/ Skilled Nursing Facility (SNF) bill in the same benefit period.
| Previous Modified: 06/30/2003
Notes: (Modified 6/30/03)
MA25A patient may not elect to change a hospice provider more than once in a benefit period.
MA26Alert: Our records indicate that you were previously informed of this rule.
| Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
MA27Missing/incomplete/invalid entitlement number or name shown on the claim.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA28Alert: Receipt of this notice by a physician or supplier who did not accept assignment is for information only and does not make the physician or supplier a party to the determination. No additional rights to appeal this decision, above those rights already provided for by regulation/instruction, are conferred by receipt of this notice.
| Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
MA30Missing/incomplete/invalid type of bill.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA31Missing/incomplete/invalid beginning and ending dates of the period billed.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA32Missing/incomplete/invalid number of covered days during the billing period.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA33Missing/incomplete/invalid non-covered days during the billing period.
| Previous Modified: 03/01/2022
Notes: (Modified 2/28/03, 3/1/2022)
MA34Missing/incomplete/invalid number of coinsurance days during the billing period.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA35Missing/incomplete/invalid number of lifetime reserve days.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA36Missing/incomplete/invalid patient name.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA37Missing/incomplete/invalid patient’s address.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA39Missing/incomplete/invalid gender.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA40Missing/incomplete/invalid admission date.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA41Missing/incomplete/invalid admission type.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA42Missing/incomplete/invalid admission source.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA43Missing/incomplete/invalid patient status.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA44Alert: No appeal rights. Adjudicative decision based on law.
| Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
MA45Alert: As previously advised, a portion or all of your payment is being held in a special account.
| Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
MA46Alert: The new information was considered but additional payment will not be issued.
| Previous Modified: 11/01/2015
Notes: (Modified 3/1/2009, 11/1/2015)
MA47Our records show you have opted out of Medicare, agreeing with the patient not to bill Medicare for services/tests/supplies furnished. As result, we cannot pay this claim. The patient is responsible for payment.
MA48Missing/incomplete/invalid name or address of responsible party or primary payer.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA50Missing/incomplete/invalid Investigational Device Exemption number or Clinical Trial number.
| Previous Modified: 03/01/2014
Notes: (Modified 2/28/03, 3/1/2014)
MA53Missing/incomplete/invalid Competitive Bidding Demonstration Project identification.
| Previous Modified: 02/01/2004
Notes: (Modified 2/1/04)
MA54Physician certification or election consent for hospice care not received timely.
MA55Not covered as patient received medical health care services, automatically revoking his/her election to receive religious non-medical health care services.
MA56Our records show you have opted out of Medicare, agreeing with the patient not to bill Medicare for services/tests/supplies furnished. As result, we cannot pay this claim. The patient is responsible for payment, but under Federal law, you cannot charge the patient more than the limiting charge amount.
MA57Patient submitted written request to revoke his/her election for religious non-medical health care services.
MA58Missing/incomplete/invalid release of information indicator.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA59Alert: The patient overpaid you for these services. You must issue the patient a refund within 30 days for the difference between his/her payment and the total amount shown as patient responsibility on this notice.
| Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
MA60Missing/incomplete/invalid patient relationship to insured.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA61Missing/incomplete/invalid social security number.
| Previous Modified: 03/01/2018
Notes: (Modified 2/28/03, 3/1/2018)
MA62Alert: This is a telephone review decision.
| Previous Modified: 08/01/2007
Notes: (Modified 4/1/07, 8/1/07)
MA63Missing/incomplete/invalid principal diagnosis.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA64Our records indicate that we should be the third payer for this claim. We cannot process this claim until we have received payment information from the primary and secondary payers.
MA65Missing/incomplete/invalid admitting diagnosis.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA66Missing/incomplete/invalid principal procedure code.
| Previous Modified: 12/02/2004
Notes: (Modified 12/2/04) Related to N303
MA67Alert: Correction to a prior claim.
| Previous Modified: 11/01/2015
Notes: (Modified 11/1/2015)
MA68Alert: We did not crossover this claim because the secondary insurance information on the claim was incomplete. Please supply complete information or use the PLANID of the insurer to assure correct and timely routing of the claim.
| Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
MA69Missing/incomplete/invalid remarks.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA70Missing/incomplete/invalid provider representative signature.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA71Missing/incomplete/invalid provider representative signature date.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA72Alert: The patient overpaid you for these assigned services. You must issue the patient a refund within 30 days for the difference between his/her payment to you and the total of the amount shown as patient responsibility and as paid to the patient on this notice.
| Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
MA73Informational remittance associated with a Medicare demonstration. No payment issued under fee-for-service Medicare as patient has elected managed care.
MA74Alert: This payment replaces an earlier payment for this claim that was either lost, damaged or returned.
| Previous Modified: 07/01/2015
Notes: (Modified 7/1/15)
MA75Missing/incomplete/invalid patient or authorized representative signature.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA76Missing/incomplete/invalid provider identifier for home health agency or hospice when physician is performing care plan oversight services.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03, 2/1/04)
MA77Alert: The patient overpaid you. You must issue the patient a refund within 30 days for the difference between the patient’s payment less the total of our and other payer payments and the amount shown as patient responsibility on this notice.
| Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
MA79Billed in excess of interim rate.
MA80Informational notice. No payment issued for this claim with this notice. Payment issued to the hospital by its intermediary for all services for this encounter under a demonstration project.
MA81Missing/incomplete/invalid provider/supplier signature.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA83Did not indicate whether we are the primary or secondary payer.
| Previous Modified: 08/01/2005
Notes: (Modified 8/1/05)
MA84Patient identified as participating in the National Emphysema Treatment Trial but our records indicate that this patient is either not a participant, or has not yet been approved for this phase of the study. Contact Johns Hopkins University, the study coordinator, to resolve if there was a discrepancy.
MA88Missing/incomplete/invalid insured’s address and/or telephone number for the primary payer.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA89Missing/incomplete/invalid patient’s relationship to the insured for the primary payer.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA90Missing/incomplete/invalid employment status code for the primary insured.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03).
MA91Alert: This determination is the result of the appeal you filed.
| Previous Modified: 07/01/2015
Notes: (Modified 7/1/15)
MA92Missing plan information for other insurance.
| Previous Modified: 02/01/2004
Notes: (Modified 2/1/04) Related to N245
MA93Non-PIP (Periodic Interim Payment) claim.
| Previous Modified: 06/30/2003
Notes: (Modified 6/30/03)
MA94Did not enter the statement ‘Attending physician not hospice employee’ on the claim form to certify that the rendering physician is not an employee of the hospice.
| Previous Modified: 08/01/2005
Notes: (Reactivated 4/1/04, Modified 8/1/05)
MA96Claim rejected. Coded as a Medicare Managed Care Demonstration but patient is not enrolled in a Medicare managed care plan.
MA97Missing/incomplete/invalid Medicare Managed Care Demonstration contract number or clinical trial registry number.
| Previous Modified: 02/29/2008
Notes: (Modified 2/29/08)
MA99Missing/incomplete/invalid Medigap information.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA100Missing/incomplete/invalid date of current illness or symptoms.
| Previous Modified: 03/14/2014
Notes: (Modified 2/28/03, 3/30/05, 3/14/2014)
MA103Hemophilia Add On.
MA106PIP (Periodic Interim Payment) claim.
| Previous Modified: 06/30/2003
Notes: (Modified 6/30/03)
MA107Paper claim contains more than three separate data items in field 19.
MA108Paper claim contains more than one data item in field 23.
MA109Claim processed in accordance with ambulatory surgical guidelines.
MA110Missing/incomplete/invalid information on whether the diagnostic test(s) were performed by an outside entity or if no purchased tests are included on the claim.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA111Missing/incomplete/invalid purchase price of the test(s) and/or the performing laboratory’s name and address.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA112Missing/incomplete/invalid group practice information.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA113Incomplete/invalid taxpayer identification number (TIN) submitted by you per the Internal Revenue Service. Your claims cannot be processed without your correct TIN, and you may not bill the patient pending correction of your TIN. There are no appeal rights for unprocessable claims, but you may resubmit this claim after you have notified this office of your correct TIN.
MA114Missing/incomplete/invalid information on where the services were furnished.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA115Missing/incomplete/invalid physical location (name and address, or PIN) where the service(s) were rendered in a Health Professional Shortage Area (HPSA).
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA116Did not complete the statement ‘Homebound’ on the claim to validate whether laboratory services were performed at home or in an institution.

Notes: (Reactivated 4/1/04)
MA117This claim has been assessed a $1.00 user fee.
MA118Alert: No Medicare payment issued for this claim for services or supplies furnished to a Medicare-eligible veteran through a facility of the Department of Veterans Affairs. Coinsurance and/or deductible are applicable.
| Previous Modified: 11/01/2014
MA120Missing/incomplete/invalid CLIA certification number.
| Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
MA121Missing/incomplete/invalid x-ray date.
| Previous Modified: 12/02/2004
Notes: (Modified 12/2/04)
MA122Missing/incomplete/invalid initial treatment date.
| Previous Modified: 12/02/2004
Notes: (Modified 12/2/04)
MA123Your center was not selected to participate in this study, therefore, we cannot pay for these services.
MA125Per legislation governing this program, payment constitutes payment in full.
MA126Pancreas transplant not covered unless kidney transplant performed.
Started on: 10/12/2001
MA128Missing/incomplete/invalid FDA approval number.
Started on: 10/12/2001 | Previous Modified: 03/30/2005
Notes: (Modified 2/28/03, 3/30/05)
MA130Your claim contains incomplete and/or invalid information, and no appeal rights are afforded because the claim is unprocessable. Please submit a new claim with the complete/correct information.
Started on: 10/12/2001
MA131Physician already paid for services in conjunction with this demonstration claim. You must have the physician withdraw that claim and refund the payment before we can process your claim.
Started on: 10/12/2001
MA132Adjustment to the pre-demonstration rate.
Started on: 10/12/2001
MA133Claim overlaps inpatient stay. Rebill only those services rendered outside the inpatient stay.
Started on: 10/12/2001
MA134Missing/incomplete/invalid provider number of the facility where the patient resides.
Started on: 10/12/2001
N1Alert: You may appeal this decision in writing within the required time limits following receipt of this notice by following the instructions included in your contract, plan benefit documents or jurisdiction statutes. Refer to the URL provided in the ERA for the payer website to access the appeals process guidelines.
Started on: 01/01/2000 | Previous Modified: 07/01/2018
Notes: (Modified 2/28/03, 4/1/07, 7/15/13, 7/1/18)
N2This allowance has been made in accordance with the most appropriate course of treatment provision of the plan.
Started on: 01/01/2000
N3Missing consent form.
Started on: 01/01/2000 | Previous Modified: 02/28/2003
Notes: (Modified 2/28/03) Related to N228
N4Missing/Incomplete/Invalid prior Insurance Carrier(s) EOB.
Started on: 01/01/2000 | Previous Modified: 03/06/2012
Notes: (Modified 2/28/03, 3/6/2012)
N5EOB received from previous payer. Claim not on file.
Started on: 01/01/2000
N6Under FEHB law (U.S.C. 8904(b)), we cannot pay more for covered care than the amount Medicare would have allowed if the patient were enrolled in Medicare Part A and/or Medicare Part B.
Started on: 01/01/2000 | Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
N7Alert: Processing of this claim/service has included consideration under Major Medical provisions.
Started on: 01/01/2000 | Previous Modified: 07/15/2013
Notes: (Modified 7/15/13)
N8Crossover claim denied by previous payer and complete claim data not forwarded. Resubmit this claim to this payer to provide adequate data for adjudication.
Started on: 01/01/2000
N9Adjustment represents the estimated amount a previous payer may pay.
Started on: 01/01/2000 | Previous Modified: 11/18/2005
Notes: (Modified 11/18/05)
N10Adjustment based on the findings of a review organization/professional consult/manual adjudication/medical advisor/dental advisor/peer review.
Started on: 01/01/2000 | Previous Modified: 03/01/2015
Notes: (Modified 10/31/02, 7/1/08, 7/15/13, 3/1/2015)
N11Denial reversed because of medical review.
Started on: 01/01/2000
N12Policy provides coverage supplemental to Medicare. As the member does not appear to be enrolled in the applicable part of Medicare, the member is responsible for payment of the portion of the charge that would have been covered by Medicare.
Started on: 01/01/2000 | Previous Modified: 08/01/2007
Notes: (Modified 8/1/07)
N13Payment based on professional/technical component modifier(s).
Started on: 01/01/2000
N15Services for a newborn must be billed separately.
Started on: 01/01/2000
N16Family/member Out-of-Pocket maximum has been met. Payment based on a higher percentage.
Started on: 01/01/2000
N19Procedure code incidental to primary procedure.
Started on: 01/01/2000
N20Service not payable with other service rendered on the same date.
Started on: 01/01/2000
N21Alert: Your line item has been separated into multiple lines to expedite handling.
Started on: 01/01/2000 | Previous Modified: 04/01/2007
Notes: (Modified 8/1/05, 4/1/07)
N22Alert: This procedure code was added/changed because it more accurately describes the services rendered.
Started on: 01/01/2000 | Previous Modified: 07/01/2015
Notes: (Modified 10/31/02, 2/28/03, 7/1/15)
N23Alert: Patient liability may be affected due to coordination of benefits with other carriers and/or maximum benefit provisions.
Started on: 01/01/2000 | Previous Modified: 04/01/2007
Notes: (Modified 8/13/01, 4/1/07)
N24Missing/incomplete/invalid Electronic Funds Transfer (EFT) banking information.
Started on: 01/01/2000 | Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
N25This company has been contracted by your benefit plan to provide administrative claims payment services only. This company does not assume financial risk or obligation with respect to claims processed on behalf of your benefit plan.
Started on: 01/01/2000
N26Missing itemized bill/statement.
Started on: 01/01/2000 | Previous Modified: 07/01/2008
Notes: (Modified 2/28/03, 7/1/2008) Related to N232
N27Missing/incomplete/invalid treatment number.
Started on: 01/01/2000 | Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
N28Consent form requirements not fulfilled.
Started on: 01/01/2000
N30Patient ineligible for this service.
Started on: 01/01/2000 | Previous Modified: 06/30/2003
Notes: (Modified 6/30/03)
N31Missing/incomplete/invalid prescribing provider identifier.
Started on: 01/01/2000 | Previous Modified: 12/02/2004
Notes: (Modified 12/2/04)
N32Claim must be submitted by the provider who rendered the service.
Started on: 01/01/2000 | Previous Modified: 06/30/2003
Notes: (Modified 6/30/03)
N33No record of health check prior to initiation of treatment.
Started on: 01/01/2000
N34Incorrect claim form/format for this service.
Started on: 01/01/2000 | Previous Modified: 11/18/2005
Notes: (Modified 11/18/05)
N35Program integrity/utilization review decision.
Started on: 01/01/2000
N36Claim must meet primary payer’s processing requirements before we can consider payment.
Started on: 01/01/2000
N37Missing/incomplete/invalid tooth number/letter.
Started on: 01/01/2000 | Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
N39Procedure code is not compatible with tooth number/letter.
Started on: 01/01/2000
N40Missing radiology film(s)/image(s).
Started on: 01/01/2000 | Previous Modified: 07/01/2008
Notes: (Modified 2/1/04, 7/1/08) Related to N242
N42Missing mental health assessment.
Started on: 01/01/2000 | Previous Modified: 11/01/2014
N43Bed hold or leave days exceeded.
Started on: 01/01/2000
N45Payment based on authorized amount.
Started on: 01/01/2000
N46Missing/incomplete/invalid admission hour.
Started on: 01/01/2000
N47Claim conflicts with another inpatient stay.
Started on: 01/01/2000
N48Claim information does not agree with information received from other insurance carrier.
Started on: 01/01/2000
N49Court ordered coverage information needs validation.
Started on: 01/01/2000
N50Missing/incomplete/invalid discharge information.
Started on: 01/01/2000 | Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
N51Electronic interchange agreement not on file for provider/submitter.
Started on: 01/01/2000
N52Patient not enrolled in the billing provider’s managed care plan on the date of service.
Started on: 01/01/2000
N53Missing/incomplete/invalid point of pick-up address.
Started on: 01/01/2000 | Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
N54Claim information is inconsistent with pre-certified/authorized services.
Started on: 01/01/2000
N55Procedures for billing with group/referring/performing providers were not followed.
Started on: 01/01/2000
N56Procedure code billed is not correct/valid for the services billed or the date of service billed.
Started on: 01/01/2000 | Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
N57Missing/incomplete/invalid prescribing date.
Started on: 01/01/2000 | Previous Modified: 12/02/2004
Notes: (Modified 12/2/04) Related to N304
N58Missing/incomplete/invalid patient liability amount.
Started on: 01/01/2000 | Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
N59Alert: Please refer to your provider manual for additional program and provider information.
Started on: 01/01/2000 | Previous Modified: 11/01/2015
Notes: (Modified 4/1/07, 11/1/09, 11/1/2015)
N61Rebill services on separate claims.
Started on: 01/01/2000
N62Dates of service span multiple rate periods. Resubmit separate claims.
Started on: 01/01/2000 | Previous Modified: 03/08/2011
Notes: (Modified 3/8/11)
N63Rebill services on separate claim lines.
Started on: 01/01/2000
N64The ‘from’ and ‘to’ dates must be different.
Started on: 01/01/2000
N65Procedure code or procedure rate count cannot be determined, or was not on file, for the date of service/provider.
Started on: 01/01/2000 | Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
N67Professional provider services not paid separately. Included in facility payment under a demonstration project. Apply to that facility for payment, or resubmit your claim if: the facility notifies you the patient was excluded from this demonstration; or if you furnished these services in another location on the date of the patient’s admission or discharge from a demonstration hospital. If services were furnished in a facility not involved in the demonstration on the same date the patient was discharged from or admitted to a demonstration facility, you must report the provider ID number for the non-demonstration facility on the new claim.
Started on: 01/01/2000
N68Prior payment being cancelled as we were subsequently notified this patient was covered by a demonstration project in this site of service. Professional services were included in the payment made to the facility. You must contact the facility for your payment. Prior payment made to you by the patient or another insurer for this claim must be refunded to the payer within 30 days.
Started on: 01/01/2000
N69Alert: PPS (Prospective Payment System) code changed by claims processing system.
Started on: 01/01/2000 | Previous Modified: 11/01/2015
Notes: (Modified 6/30/03, 7/1/12, 11/1/2015)
N70Consolidated billing and payment applies.
Started on: 01/01/2000 | Previous Modified: 11/05/2007
Notes: (Modified 2/28/02, 11/5/07)
N71Your unassigned claim for a drug or biological, clinical diagnostic laboratory services or ambulance service was processed as an assigned claim. You are required by law to accept assignment for these types of claims.
Started on: 01/01/2000 | Previous Modified: 06/30/2003
Notes: (Modified 2/21/02, 6/30/03)
N72PPS (Prospective Payment System) code changed by medical reviewers. Not supported by clinical records.
Started on: 01/01/2000 | Previous Modified: 06/30/2003
Notes: (Modified 6/30/03)
N74Resubmit with multiple claims, each claim covering services provided in only one calendar month.
Started on: 01/01/2000
N75Missing/incomplete/invalid tooth surface information.
Started on: 01/01/2000 | Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
N76Missing/incomplete/invalid number of riders.
Started on: 01/01/2000 | Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
N77Missing/incomplete/invalid designated provider number.
Started on: 01/01/2000 | Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
N78The necessary components of the child and teen checkup (EPSDT) were not completed.
Started on: 01/01/2000
N79Service billed is not compatible with patient location information.
Started on: 01/01/2000
N80Missing/incomplete/invalid prenatal screening information.
Started on: 01/01/2000 | Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
N81Procedure billed is not compatible with tooth surface code.
Started on: 01/01/2000
N82Provider must accept insurance payment as payment in full when a third party payer contract specifies full reimbursement.
Started on: 01/01/2000
N83No appeal rights. Adjudicative decision based on the provisions of a demonstration project.
Started on: 01/01/2000
N84Alert: Further installment payments are forthcoming.
Started on: 01/01/2000 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07, 8/1/07)
N85Alert: This is the final installment payment.
Started on: 01/01/2000 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07, 8/1/07)
N86A failed trial of pelvic muscle exercise training is required in order for biofeedback training for the treatment of urinary incontinence to be covered.
Started on: 01/01/2000
N87Home use of biofeedback therapy is not covered.
Started on: 01/01/2000
N88Alert: This payment is being made conditionally. An HHA episode of care notice has been filed for this patient. When a patient is treated under a HHA episode of care, consolidated billing requires that certain therapy services and supplies, such as this, be included in the HHA’s payment. This payment will need to be recouped from you if we establish that the patient is concurrently receiving treatment under a HHA episode of care.
Started on: 01/01/2000 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N89Alert: Payment information for this claim has been forwarded to more than one other payer, but format limitations permit only one of the secondary payers to be identified in this remittance advice.
Started on: 01/01/2000 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N90Covered only when performed by the attending physician.
Started on: 01/01/2000
N91Services not included in the appeal review.
Started on: 01/01/2000
N92This facility is not certified for digital mammography.
Started on: 01/01/2000
N93A separate claim must be submitted for each place of service. Services furnished at multiple sites may not be billed in the same claim.
Started on: 01/01/2000
N94Claim/Service denied because a more specific taxonomy code is required for adjudication.
Started on: 01/01/2000
N95This provider type/provider specialty may not bill this service.
Started on: 07/31/2001 | Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
N96Patient must be refractory to conventional therapy (documented behavioral, pharmacologic and/or surgical corrective therapy) and be an appropriate surgical candidate such that implantation with anesthesia can occur.
Started on: 08/24/2001
N97Patients with stress incontinence, urinary obstruction, and specific neurologic diseases (e.g., diabetes with peripheral nerve involvement) which are associated with secondary manifestations of the above three indications are excluded.
Started on: 08/24/2001
N98Patient must have had a successful test stimulation in order to support subsequent implantation. Before a patient is eligible for permanent implantation, he/she must demonstrate a 50 percent or greater improvement through test stimulation. Improvement is measured through voiding diaries.
Started on: 08/24/2001
N99Patient must be able to demonstrate adequate ability to record voiding diary data such that clinical results of the implant procedure can be properly evaluated.
Started on: 08/24/2001
N103Records indicate this patient was a prisoner or in custody of a Federal, State, or local authority when the service was rendered. This payer does not cover items and services furnished to an individual while he or she is in custody under a penal statute or rule, unless under State or local law, the individual is personally liable for the cost of his or her health care while in custody and the State or local government pursues the collection of such debt in the same way and with the same vigor as the collection of its other debts. The provider can collect from the Federal/State/ Local Authority as appropriate.
Started on: 10/31/2001 | Previous Modified: 11/01/2013
Notes: (Modified 6/30/03, 7/1/12, 11/1/13)
N104This claim/service is not payable under our claims jurisdiction area. You can identify the correct Medicare contractor to process this claim/service through the CMS website at www.cms.gov.
Started on: 01/29/2002 | Previous Modified: 07/01/2010
Notes: (Modified 10/31/02, 7/1/10)
N105This is a misdirected claim/service for an RRB beneficiary. Submit paper claims to the RRB carrier: Palmetto GBA, P.O. Box 10066, Augusta, GA 30999. Call 888-355-9165 for RRB EDI information for electronic claims processing.
Started on: 01/29/2002 | Previous Modified: 07/01/2017
Notes: (Modified 7/1/2017)
N106Payment for services furnished to Skilled Nursing Facility (SNF) inpatients (except for excluded services) can only be made to the SNF. You must request payment from the SNF rather than the patient for this service.
Started on: 01/31/2002
N107Services furnished to Skilled Nursing Facility (SNF) inpatients must be billed on the inpatient claim. They cannot be billed separately as outpatient services.
Started on: 01/31/2002
N108Missing/incomplete/invalid upgrade information.
Started on: 01/31/2002 | Previous Modified: 02/28/2003
Notes: (Modified 2/28/03)
N109Alert: This claim/service was chosen for complex review.
Started on: 02/28/2002 | Previous Modified: 07/01/2015
Notes: (Modified 3/1/2009, 7/1/15)
N110This facility is not certified for film mammography.
Started on: 02/28/2002
N111No appeal right except duplicate claim/service issue. This service was included in a claim that has been previously billed and adjudicated.
Started on: 02/28/2002
N112This claim is excluded from your electronic remittance advice.
Started on: 02/28/2002
N113Only one initial visit is covered per physician, group practice or provider.
Started on: 04/16/2002 | Previous Modified: 06/30/2003
Notes: (Modified 6/30/03)
N114During the transition to the Ambulance Fee Schedule, payment is based on the lesser of a blended amount calculated using a percentage of the reasonable charge/cost and fee schedule amounts, or the submitted charge for the service. You will be notified yearly what the percentages for the blended payment calculation will be.
Started on: 05/30/2002
N115This decision was based on a Local Coverage Determination (LCD). An LCD provides a guide to assist in determining whether a particular item or service is covered. A copy of this policy is available at www.cms.gov/mcd, or if you do not have web access, you may contact the contractor to request a copy of the LCD.
Started on: 05/30/2002 | Previous Modified: 07/01/2010
Notes: (Modified 4/1/04, 7/1/10)
N116Alert: This payment is being made conditionally because the service was provided in the home, and it is possible that the patient is under a home health episode of care. When a patient is treated under a home health episode of care, consolidated billing requires that certain therapy services and supplies, such as this, be included in the home health agency’s (HHA’s) payment. This payment will need to be recouped from you if we establish that the patient is concurrently receiving treatment under an HHA episode of care.
Started on: 06/30/2002 | Previous Modified: 11/01/2016
Notes: (Modified 11/1/2016)
N117This service is paid only once in a patient’s lifetime.
Started on: 07/30/2002 | Previous Modified: 06/30/2003
Notes: (Modified 6/30/03)
N118This service is not paid if billed more than once every 28 days.
Started on: 07/30/2002
N119This service is not paid if billed once every 28 days, and the patient has spent 5 or more consecutive days in any inpatient or Skilled /nursing Facility (SNF) within those 28 days.
Started on: 07/30/2002 | Previous Modified: 06/30/2003
Notes: (Modified 6/30/03)
N120Payment is subject to home health prospective payment system partial episode payment adjustment. Patient was transferred/discharged/readmitted during payment episode.
Started on: 08/09/2002 | Previous Modified: 06/30/2003
Notes: (Modified 6/30/03)
N121Medicare Part B does not pay for items or services provided by this type of practitioner for beneficiaries in a Medicare Part A covered Skilled Nursing Facility (SNF) stay.
Started on: 09/09/2002 | Previous Modified: 08/01/2004
Notes: (Modified 8/1/04, 6/30/03)
N122Add-on code cannot be billed by itself.
Started on: 09/12/2002 | Previous Modified: 08/01/2005
Notes: (Modified 8/1/05)
N123Alert: This is a split service and represents a portion of the units from the originally submitted service.
Started on: 09/24/2002 | Previous Modified: 03/01/2016
Notes: (Modified 3/1/2016)
N124Payment has been denied for the/made only for a less extensive service/item because the information furnished does not substantiate the need for the (more extensive) service/item. The patient is liable for the charges for this service/item as you informed the patient in writing before the service/item was furnished that we would not pay for it, and the patient agreed to pay.
Started on: 09/26/2002
N125Payment has been (denied for the/made only for a less extensive) service/item because the information furnished does not substantiate the need for the (more extensive) service/item. If you have collected any amount from the patient, you must refund that amount to the patient within 30 days of receiving this notice.

The requirements for a refund are in §1834(a)(18) of the Social Security Act (and in §§1834(j)(4) and 1879(h) by cross-reference to §1834(a)(18)). Section 1834(a)(18)(B) specifies that suppliers which knowingly and willfully fail to make appropriate refunds may be subject to civil money penalties and/or exclusion from the Medicare program. If you have any questions about this notice, please contact this office.
Started on: 09/26/2002 | Previous Modified: 08/01/2005
Notes: (Modified 8/1/05. Also refer to N356)
N126Social Security Records indicate that this individual has been deported. This payer does not cover items and services furnished to individuals who have been deported.
Started on: 10/17/2002
N127This is a misdirected claim/service for a United Mine Workers of America (UMWA) beneficiary. Please submit claims to them.
Started on: 10/31/2007 | Previous Modified: 08/01/2004
Notes: (Modified 8/1/04
N128This amount represents the prior to coverage portion of the allowance.
Started on: 10/31/2002
N129Not eligible due to the patient’s age.
Started on: 10/31/2002 | Previous Modified: 08/01/2007
Notes: (Modified 8/1/07)
N130Consult plan benefit documents/guidelines for information about restrictions for this service.
Started on: 10/31/2002 | Previous Modified: 11/01/2009
Notes: (Modified 4/1/07, 7/1/08, 11/1/09)
N131Total payments under multiple contracts cannot exceed the allowance for this service.
Started on: 10/31/2002
N132Alert: Payments will cease for services rendered by this US Government debarred or excluded provider after the 30 day grace period as previously notified.
Started on: 10/31/2002 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N133Alert: Services for predetermination and services requesting payment are being processed separately.
Started on: 10/31/2002 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N134Alert: This represents your scheduled payment for this service. If treatment has been discontinued, please contact Customer Service.
Started on: 10/31/2002 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N135Record fees are the patient’s responsibility and limited to the specified co-payment.
Started on: 10/31/2002
N136Alert: To obtain information on the process to file an appeal in Arizona, call the Department’s Consumer Assistance Office at (602) 912-8444 or (800) 325-2548.
Started on: 10/31/2002 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N137Alert: The provider acting on the Member’s behalf, may file an appeal with the Payer. The provider, acting on the Member’s behalf, may file a complaint with the State Insurance Regulatory Authority without first filing an appeal, if the coverage decision involves an urgent condition for which care has not been rendered. The address may be obtained from the State Insurance Regulatory Authority.
Started on: 10/31/2002 | Previous Modified: 04/01/2007
Notes: (Modified 8/1/04, 2/28/03, 4/1/07)
N138Alert: In the event you disagree with the Dental Advisor’s opinion and have additional information relative to the case, you may submit radiographs to the Dental Advisor Unit at the subscriber’s dental insurance carrier for a second Independent Dental Advisor Review.
Started on: 10/31/2002 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N139Alert: Under 32 CFR 199.13, a non-participating provider is not an appropriate appealing party. Therefore, if you disagree with the Dental Advisor’s opinion, you may appeal the determination if appointed in writing, by the beneficiary, to act as his/her representative. Should you be appointed as a representative, submit a copy of this letter, a signed statement explaining the matter in which you disagree, and any radiographs and relevant information to the subscriber’s Dental insurance carrier within 90 days from the date of this letter.
Started on: 10/31/2002 | Previous Modified: 03/01/2017
Notes: (Modified 4/1/07, 3/1/2017)
N140Alert: You have not been designated as an authorized OCONUS provider therefore are not considered an appropriate appealing party. If the beneficiary has appointed you, in writing, to act as his/her representative and you disagree with the Dental Advisor’s opinion, you may appeal by submitting a copy of this letter, a signed statement explaining the matter in which you disagree, and any relevant information to the subscriber’s Dental insurance carrier within 90 days from the date of this letter.
Started on: 10/31/2002 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N141The patient was not residing in a long-term care facility during all or part of the service dates billed.
Started on: 10/31/2002
N142The original claim was denied. Resubmit a new claim, not a replacement claim.
Started on: 10/31/2002
N143The patient was not in a hospice program during all or part of the service dates billed.
Started on: 10/31/2002
N144The rate changed during the dates of service billed.
Started on: 10/31/2002
N146Missing screening document.
Started on: 10/31/2002 | Previous Modified: 08/01/2004
Notes: (Modified 8/1/04) Related to N243
N147Long term care case mix or per diem rate cannot be determined because the patient ID number is missing, incomplete, or invalid on the assignment request.
Started on: 10/31/2002
N148Missing/incomplete/invalid date of last menstrual period.
Started on: 10/31/2002
N149Rebill all applicable services on a single claim.
Started on: 10/31/2002
N150Missing/incomplete/invalid model number.
Started on: 10/31/2002
N151Telephone contact services will not be paid until the face-to-face contact requirement has been met.
Started on: 10/31/2002
N152Missing/incomplete/invalid replacement claim information.
Started on: 10/31/2002
N153Missing/incomplete/invalid room and board rate.
Started on: 10/31/2002
N154Alert: This payment was delayed for correction of provider’s mailing address.
Started on: 10/31/2002 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N155Alert: Our records do not indicate that other insurance is on file. Please submit other insurance information for our records.
Started on: 10/31/2002 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N156Alert: The patient is responsible for the difference between the approved treatment and the elective treatment.
Started on: 10/31/2002 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N157Transportation to/from this destination is not covered.
Started on: 02/28/2003 | Previous Modified: 02/01/2004
Notes: (Modified 2/1/04)
N158Transportation in a vehicle other than an ambulance is not covered.
Started on: 02/28/2003
N159Payment denied/reduced because mileage is not covered when the patient is not in the ambulance.
Started on: 02/28/2003
N160The patient must choose an option before a payment can be made for this procedure/ equipment/ supply/ service.
Started on: 02/28/2003 | Previous Modified: 02/01/2004
Notes: (Modified 2/1/04)
N161This drug/service/supply is covered only when the associated service is covered.
Started on: 02/28/2003
N162Alert: Although your claim was paid, you have billed for a test/specialty not included in your Laboratory Certification. Your failure to correct the laboratory certification information will result in a denial of payment in the near future.
Started on: 02/28/2003 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N163Medical record does not support code billed per the code definition.
Started on: 02/28/2003
N167Charges exceed the post-transplant coverage limit.
Started on: 02/28/2003
N170A new/revised/renewed certificate of medical necessity is needed.
Started on: 02/28/2003
N171Payment for repair or replacement is not covered or has exceeded the purchase price.
Started on: 02/28/2003
N172The patient is not liable for the denied/adjusted charge(s) for receiving any updated service/item.
Started on: 02/28/2003
N173No qualifying hospital stay dates were provided for this episode of care.
Started on: 02/28/2003
N174This is not a covered service/procedure/ equipment/bed, however patient liability is limited to amounts shown in the adjustments under group ‘PR’.
Started on: 02/28/2003
N175Missing review organization approval.
Started on: 02/28/2003 | Previous Modified: 02/29/2008
Notes: (Modified 8/1/04, 2/29/08) Related to N241
N176Services provided aboard a ship are covered only when the ship is of United States registry and is in United States waters. In addition, a doctor licensed to practice in the United States must provide the service.
Started on: 02/28/2003
N177Alert: We did not send this claim to patient’s other insurer. They have indicated no additional payment can be made.
Started on: 02/28/2003 | Previous Modified: 04/01/2007
Notes: (Modified 6/30/03, 4/1/07)
N178Missing pre-operative images/visual field results.
Started on: 02/28/2003 | Previous Modified: 11/01/2013
Notes: (Modified 8/1/04, 11/1/13) Related to N244
N179Additional information has been requested from the member. The charges will be reconsidered upon receipt of that information.
Started on: 02/28/2003
N180This item or service does not meet the criteria for the category under which it was billed.
Started on: 02/28/2003
N181Additional information is required from another provider involved in this service.
Started on: 02/28/2003 | Previous Modified: 12/01/2006
Notes: (Modified 12/1/06)
N182This claim/service must be billed according to the schedule for this plan.
Started on: 02/28/2003
N183Alert: This is a predetermination advisory message, when this service is submitted for payment additional documentation as specified in plan documents will be required to process benefits.
Started on: 02/28/2003 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N184Rebill technical and professional components separately.
Started on: 02/28/2003
N185Alert: Do not resubmit this claim/service.
Started on: 02/28/2003 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N186Non-Availability Statement (NAS) required for this service. Contact the nearest Military Treatment Facility (MTF) for assistance.
Started on: 02/28/2003
N187Alert: You may request a review in writing within the required time limits following receipt of this notice by following the instructions included in your contract or plan benefit documents.
Started on: 02/28/2003 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N188The approved level of care does not match the procedure code submitted.
Started on: 02/28/2003
N189Alert: This service has been paid as a one-time exception to the plan’s benefit restrictions.
Started on: 02/28/2003 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N190Missing contract indicator.
Started on: 02/28/2003 | Previous Modified: 08/01/2004
Notes: (Modified 8/1/04) Related to N229
N191The provider must update insurance information directly with payer.
Started on: 02/28/2003
N192Alert: Patient is a Medicaid/Qualified Medicare Beneficiary.
Started on: 02/28/2003 | Previous Modified: 07/01/2020
N193Alert: Specific federal/state/local program may cover this service through another payer.
Started on: 02/28/2003 | Previous Modified: 11/01/2015
Notes: (Modified 11/1/2015)
N194Technical component not paid if provider does not own the equipment used.
Started on: 02/25/2003
N195The technical component must be billed separately.
Started on: 02/25/2003
N196Alert: Patient eligible to apply for other coverage which may be primary.
Started on: 02/25/2003 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N197The subscriber must update insurance information directly with payer.
Started on: 02/25/2003
N198Rendering provider must be affiliated with the pay-to provider.
Started on: 02/25/2003
N199Additional payment/recoupment approved based on payer-initiated review/audit.
Started on: 02/25/2003 | Previous Modified: 08/01/2006
Notes: (Modified 8/1/06)
N200The professional component must be billed separately.
Started on: 02/25/2003
N202Alert: Additional information/explanation will be sent separately.
Started on: 06/30/2003 | Previous Modified: 11/01/2015
Notes: (Modified 4/1/07, 11/1/09, 3/14/2014, 11/1/2015)
N203Missing/incomplete/invalid anesthesia time/units.
Started on: 06/30/2003 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N204Services under review for possible pre-existing condition. Send medical records for prior 12 months
Started on: 06/30/2003
N205Information provided was illegible.
Started on: 06/30/2003 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N206The supporting documentation does not match the information sent on the claim.
Started on: 06/30/2003 | Previous Modified: 03/06/2012
Notes: (Modified 3/6/12)
N207Missing/incomplete/invalid weight.
Started on: 06/30/2003 | Previous Modified: 11/18/2005
Notes: (Modified 11/18/05)
N208Missing/incomplete/invalid DRG code.
Started on: 06/30/2003 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N209Missing/incomplete/invalid taxpayer identification number (TIN).
Started on: 06/30/2003 | Previous Modified: 07/01/2008
Notes: (Modified 7/1/08)
N210Alert: You may appeal this decision.
Started on: 06/30/2003 | Previous Modified: 03/14/2014
Notes: (Modified 4/1/07, 3/14/2014)
N211Alert: You may not appeal this decision.
Started on: 06/30/2003 | Previous Modified: 03/14/2014
Notes: (Modified 4/1/07, 3/14/2014)
N212Charges processed under a Point of Service benefit.
Started on: 02/01/2004 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N213Missing/incomplete/invalid facility/discrete unit DRG/DRG exempt status information.
Started on: 04/01/2004 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N214Missing/incomplete/invalid history of the related initial surgical procedure(s).
Started on: 04/01/2004 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N215Alert: A payer providing supplemental or secondary coverage shall not require a claims determination for this service from a primary payer as a condition of making its own claims determination.
Started on: 04/01/2004 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N216We do not offer coverage for this type of service or the patient is not enrolled in this portion of our benefit package.
Started on: 04/01/2004 | Previous Modified: 03/14/2014
Notes: (Modified 3/1/2010, 3/14/2014)
N217We pay only one site of service per provider per claim.
Started on: 08/01/2004 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N218You must furnish and service this item for as long as the patient continues to need it. We can pay for maintenance and/or servicing for the time period specified in the contract or coverage manual.
Started on: 08/01/2004
N219Payment based on previous payer’s allowed amount.
Started on: 08/01/2004
N220Alert: See the payer’s web site or contact the payer’s Customer Service department to obtain forms and instructions for filing a provider dispute.
Started on: 08/01/2004 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N221Missing Admitting History and Physical report.
Started on: 08/01/2004
N222Incomplete/invalid Admitting History and Physical report.
Started on: 08/01/2004
N223Missing documentation of benefit to the patient during initial treatment period.
Started on: 08/01/2004
N224Incomplete/invalid documentation of benefit to the patient during initial treatment period.
Started on: 08/01/2004
N226Incomplete/invalid American Diabetes Association Certificate of Recognition.
Started on: 08/01/2004
N227Incomplete/invalid Certificate of Medical Necessity.
Started on: 08/01/2004
N228Incomplete/invalid consent form.
Started on: 08/01/2004
N229Incomplete/invalid contract indicator.
Started on: 08/01/2004
N230Incomplete/invalid indication of whether the patient owns the equipment that requires the part or supply.
Started on: 08/01/2004
N231Incomplete/invalid invoice or statement certifying the actual cost of the lens, less discounts, and/or the type of intraocular lens used.
Started on: 08/01/2004
N232Incomplete/invalid itemized bill/statement.
Started on: 08/01/2004 | Previous Modified: 07/01/2008
Notes: (Modified 7/1/08)
N233Incomplete/invalid operative note/report.
Started on: 08/01/2004 | Previous Modified: 07/01/2008
Notes: (Modified 7/1/08)
N234Incomplete/invalid oxygen certification/re-certification.
Started on: 08/01/2004
N235Incomplete/invalid pacemaker registration form.
Started on: 08/01/2004
N236Incomplete/invalid pathology report.
Started on: 08/01/2004
N237Incomplete/invalid patient medical record for this service.
Started on: 08/01/2004
N238Incomplete/invalid physician certified plan of care.
Started on: 08/01/2004 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N239Incomplete/invalid physician financial relationship form.
Started on: 08/01/2004
N240Incomplete/invalid radiology report.
Started on: 08/01/2004
N241Incomplete/invalid review organization approval.
Started on: 08/01/2004 | Previous Modified: 02/29/2008
Notes: (Modified 2/29/08)
N242Incomplete/invalid radiology film(s)/image(s).
Started on: 08/01/2004 | Previous Modified: 07/01/2008
Notes: (Modified 7/1/08)
N243Incomplete/invalid/not approved screening document.
Started on: 08/01/2004
N244Incomplete/Invalid pre-operative images/visual field results.
Started on: 08/01/2004 | Previous Modified: 11/01/2013
Notes: (Modified 11/1/2013)
N245Incomplete/invalid plan information for other insurance.
Started on: 08/01/2004 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N246State regulated patient payment limitations apply to this service.
Started on: 12/02/2004
N247Missing/incomplete/invalid assistant surgeon taxonomy.
Started on: 12/02/2004
N248Missing/incomplete/invalid assistant surgeon name.
Started on: 12/02/2004
N249Missing/incomplete/invalid assistant surgeon primary identifier.
Started on: 12/02/2004
N250Missing/incomplete/invalid assistant surgeon secondary identifier.
Started on: 12/02/2004
N251Missing/incomplete/invalid attending provider taxonomy.
Started on: 12/02/2004
N252Missing/incomplete/invalid attending provider name.
Started on: 12/02/2004
N253Missing/incomplete/invalid attending provider primary identifier.
Started on: 12/02/2004
N254Missing/incomplete/invalid attending provider secondary identifier.
Started on: 12/02/2004
N255Missing/incomplete/invalid billing provider taxonomy.
Started on: 12/02/2004
N256Missing/incomplete/invalid billing provider/supplier name.
Started on: 12/02/2004
N257Missing/incomplete/invalid billing provider/supplier primary identifier.
Started on: 12/02/2004
N258Missing/incomplete/invalid billing provider/supplier address.
Started on: 12/02/2004
N259Missing/incomplete/invalid billing provider/supplier secondary identifier.
Started on: 12/02/2004
N260Missing/incomplete/invalid billing provider/supplier contact information.
Started on: 12/02/2004
N261Missing/incomplete/invalid operating provider name.
Started on: 12/02/2004
N262Missing/incomplete/invalid operating provider primary identifier.
Started on: 12/02/2004
N263Missing/incomplete/invalid operating provider secondary identifier.
Started on: 12/02/2004
N264Missing/incomplete/invalid ordering provider name.
Started on: 12/02/2004
N265Missing/incomplete/invalid ordering provider primary identifier.
Started on: 12/02/2004
N266Missing/incomplete/invalid ordering provider address.
Started on: 12/02/2004
N267Missing/incomplete/invalid ordering provider secondary identifier.
Started on: 12/02/2004
N268Missing/incomplete/invalid ordering provider contact information.
Started on: 12/02/2004
N269Missing/incomplete/invalid other provider name.
Started on: 12/02/2004
N270Missing/incomplete/invalid other provider primary identifier.
Started on: 12/02/2004
N271Missing/incomplete/invalid other provider secondary identifier.
Started on: 12/02/2004
N272Missing/incomplete/invalid other payer attending provider identifier.
Started on: 12/02/2004
N273Missing/incomplete/invalid other payer operating provider identifier.
Started on: 12/02/2004
N274Missing/incomplete/invalid other payer other provider identifier.
Started on: 12/02/2004
N275Missing/incomplete/invalid other payer purchased service provider identifier.
Started on: 12/02/2004
N276Missing/incomplete/invalid other payer referring provider identifier.
Started on: 12/02/2004
N277Missing/incomplete/invalid other payer rendering provider identifier.
Started on: 12/02/2004
N278Missing/incomplete/invalid other payer service facility provider identifier.
Started on: 12/02/2004
N279Missing/incomplete/invalid pay-to provider name.
Started on: 12/02/2004
N280Missing/incomplete/invalid pay-to provider primary identifier.
Started on: 12/02/2004
N281Missing/incomplete/invalid pay-to provider address.
Started on: 12/02/2004
N282Missing/incomplete/invalid pay-to provider secondary identifier.
Started on: 12/02/2004
N283Missing/incomplete/invalid purchased service provider identifier.
Started on: 12/02/2004
N284Missing/incomplete/invalid referring provider taxonomy.
Started on: 12/02/2004
N285Missing/incomplete/invalid referring provider name.
Started on: 12/02/2004
N286Missing/incomplete/invalid referring provider primary identifier.
Started on: 12/02/2004
N287Missing/incomplete/invalid referring provider secondary identifier.
Started on: 12/02/2004
N288Missing/incomplete/invalid rendering provider taxonomy.
Started on: 12/02/2004
N289Missing/incomplete/invalid rendering provider name.
Started on: 12/02/2004
N290Missing/incomplete/invalid rendering provider primary identifier.
Started on: 12/02/2004
N291Missing/incomplete/invalid rendering provider secondary identifier.
Started on: 12/02/2004 | Previous Modified: 11/01/2010
N292Missing/incomplete/invalid service facility name.
Started on: 12/02/2004
N293Missing/incomplete/invalid service facility primary identifier.
Started on: 12/02/2004
N294Missing/incomplete/invalid service facility primary address.
Started on: 12/02/2004
N295Missing/incomplete/invalid service facility secondary identifier.
Started on: 12/02/2004
N296Missing/incomplete/invalid supervising provider name.
Started on: 12/02/2004
N297Missing/incomplete/invalid supervising provider primary identifier.
Started on: 12/02/2004
N298Missing/incomplete/invalid supervising provider secondary identifier.
Started on: 12/02/2004
N299Missing/incomplete/invalid occurrence date(s).
Started on: 12/02/2004
N300Missing/incomplete/invalid occurrence span date(s).
Started on: 12/02/2004
N301Missing/incomplete/invalid procedure date(s).
Started on: 12/02/2004
N302Missing/incomplete/invalid other procedure date(s).
Started on: 12/02/2004
N303Missing/incomplete/invalid principal procedure date.
Started on: 12/02/2004
N304Missing/incomplete/invalid dispensed date.
Started on: 12/02/2004
N305Missing/incomplete/invalid injury/accident date.
Started on: 12/02/2004 | Previous Modified: 11/01/2016
Notes: (Modified 11/1/2016)
N306Missing/incomplete/invalid acute manifestation date.
Started on: 12/02/2004
N307Missing/incomplete/invalid adjudication or payment date.
Started on: 12/02/2004
N308Missing/incomplete/invalid appliance placement date.
Started on: 12/02/2004
N309Missing/incomplete/invalid assessment date.
Started on: 12/02/2004
N310Missing/incomplete/invalid assumed or relinquished care date.
Started on: 12/02/2004
N311Missing/incomplete/invalid authorized to return to work date.
Started on: 12/02/2004
N312Missing/incomplete/invalid begin therapy date.
Started on: 12/02/2004
N313Missing/incomplete/invalid certification revision date.
Started on: 12/02/2004
N314Missing/incomplete/invalid diagnosis date.
Started on: 12/02/2004
N315Missing/incomplete/invalid disability from date.
Started on: 12/02/2004
N316Missing/incomplete/invalid disability to date.
Started on: 12/02/2004
N317Missing/incomplete/invalid discharge hour.
Started on: 12/02/2004
N318Missing/incomplete/invalid discharge or end of care date.
Started on: 12/02/2004
N319Missing/incomplete/invalid hearing or vision prescription date.
Started on: 12/02/2004
N320Missing/incomplete/invalid Home Health Certification Period.
Started on: 12/02/2004
N321Missing/incomplete/invalid last admission period.
Started on: 12/02/2004
N322Missing/incomplete/invalid last certification date.
Started on: 12/02/2004
N323Missing/incomplete/invalid last contact date.
Started on: 12/02/2004
N324Missing/incomplete/invalid last seen/visit date.
Started on: 12/02/2004
N325Missing/incomplete/invalid last worked date.
Started on: 12/02/2004
N326Missing/incomplete/invalid last x-ray date.
Started on: 12/02/2004
N327Missing/incomplete/invalid other insured birth date.
Started on: 12/02/2004
N328Missing/incomplete/invalid Oxygen Saturation Test date.
Started on: 12/02/2004
N329Missing/incomplete/invalid patient birth date.
Started on: 12/02/2004
N330Missing/incomplete/invalid patient death date.
Started on: 12/02/2004
N331Missing/incomplete/invalid physician order date.
Started on: 12/02/2004
N332Missing/incomplete/invalid prior hospital discharge date.
Started on: 12/02/2004
N333Missing/incomplete/invalid prior placement date.
Started on: 12/02/2004
N334Missing/incomplete/invalid re-evaluation date.
Started on: 12/02/2004 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N335Missing/incomplete/invalid referral date.
Started on: 12/02/2004
N336Missing/incomplete/invalid replacement date.
Started on: 12/02/2004
N337Missing/incomplete/invalid secondary diagnosis date.
Started on: 12/02/2004
N338Missing/incomplete/invalid shipped date.
Started on: 12/02/2004
N339Missing/incomplete/invalid similar illness or symptom date.
Started on: 12/02/2004
N340Missing/incomplete/invalid subscriber birth date.
Started on: 12/02/2004
N341Missing/incomplete/invalid surgery date.
Started on: 12/02/2004
N342Missing/incomplete/invalid test performed date.
Started on: 12/02/2004
N343Missing/incomplete/invalid Transcutaneous Electrical Nerve Stimulator (TENS) trial Started on date.
Started on: 12/02/2004
N344Missing/incomplete/invalid Transcutaneous Electrical Nerve Stimulator (TENS) trial end date.
Started on: 12/02/2004
N345Date range not valid with units submitted.
Started on: 03/30/2005
N346Missing/incomplete/invalid oral cavity designation code.
Started on: 03/30/2005
N347Your claim for a referred or purchased service cannot be paid because payment has already been made for this same service to another provider by a payment contractor representing the payer.
Started on: 03/30/2005
N348You chose that this service/supply/drug would be rendered/supplied and billed by a different practitioner/supplier.
Started on: 08/01/2005
N349The administration method and drug must be reported to adjudicate this service.
Started on: 08/01/2005
N350Missing/incomplete/invalid description of service for a Not Otherwise Classified (NOC) code or for an Unlisted/By Report procedure.
Started on: 08/01/2005 | Previous Modified: 07/01/2008
Notes: (Modified 7/1/08)
N351Service date outside of the approved treatment plan service dates.
Started on: 08/01/2005
N352Alert: There are no scheduled payments for this service. Submit a claim for each patient visit.
Started on: 08/01/2005 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N353Alert: Benefits have been estimated, when the actual services have been rendered, additional payment will be considered based on the submitted claim.
Started on: 08/01/2005 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N354Incomplete/invalid invoice.
Started on: 08/01/2005 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N355Alert: The law permits exceptions to the refund requirement in two cases: – If you did not know, and could not have reasonably been expected to know, that we would not pay for this service; or – If you notified the patient in writing before providing the service that you believed that we were likely to deny the service, and the patient signed a statement agreeing to pay for the service.

If you come within either exception, or if you believe the carrier was wrong in its determination that we do not pay for this service, you should request appeal of this determination within 30 days of the date of this notice. Your request for review should include any additional information necessary to support your position.

If you request an appeal within 30 days of receiving this notice, you may delay refunding the amount to the patient until you receive the results of the review. If the review decision is favorable to you, you do not need to make any refund. If, however, the review is unfavorable, the law specifies that you must make the refund within 15 days of receiving the unfavorable review decision.

The law also permits you to request an appeal at any time within 120 days of the date you receive this notice. However, an appeal request that is received more than 30 days after the date of this notice, does not permit you to delay making the refund. Regardless of when a review is requested, the patient will be notified that you have requested one, and will receive a copy of the determination.

The patient has received a separate notice of this denial decision. The notice advises that he/she may be entitled to a refund of any amounts paid, if you should have known that we would not pay and did not tell him/her. It also instructs the patient to contact our office if he/she does not hear anything about a refund within 30 days
Started on: 08/01/2005 | Previous Modified: 04/01/2007
Notes: (Modified 11/18/05, Modified 4/1/07)
N356Not covered when performed with, or subsequent to, a non-covered service.
Started on: 08/01/2005 | Previous Modified: 03/08/2011
Notes: (Modified 3/8/11)
N357Time frame requirements between this service/procedure/supply and a related service/procedure/supply have not been met.
Started on: 11/18/2005
N358Alert: This decision may be reviewed if additional documentation as described in the contract or plan benefit documents is submitted.
Started on: 11/18/2005 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N359Missing/incomplete/invalid height.
Started on: 11/18/2005
N360Alert: Coordination of benefits has not been calculated when estimating benefits for this pre-determination. Submit payment information from the primary payer with the secondary claim.
Started on: 11/18/2005 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N362The number of Days or Units of Service exceeds our acceptable maximum.
Started on: 11/18/2005
N363Alert: in the near future we are implementing new policies/procedures that would affect this determination.
Started on: 11/18/2005 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N364Alert: According to our agreement, you must waive the deductible and/or coinsurance amounts.
Started on: 11/18/2005 | Previous Modified: 04/01/2007
Notes: (Modified 4/1/07)
N366Requested information not provided. The claim will be reopened if the information previously requested is submitted within one year after the date of this denial notice.
Started on: 04/01/2006
N367Alert: The claim information has been forwarded to a Consumer Spending Account processor for review; for example, flexible spending account or health savings account.
Started on: 04/01/2006 | Previous Modified: 07/01/2008
Notes: (Modified 4/1/07, 11/5/07, 7/1/08)
N368You must appeal the determination of the previously adjudicated claim.
Started on: 04/01/2006
N369Alert: Although this claim has been processed, it is deficient according to state legislation/regulation.
Started on: 04/01/2006
N370Billing exceeds the rental months covered/approved by the payer.
Started on: 08/01/2006
N371Alert: title of this equipment must be transferred to the patient.
Started on: 08/01/2006
N372Only reasonable and necessary maintenance/service charges are covered.
Started on: 08/01/2006
N373It has been determined that another payer paid the services as primary when they were not the primary payer. Therefore, we are refunding to the payer that paid as primary on your behalf.
Started on: 12/01/2006
N374Primary Medicare Part A insurance has been exhausted and a Part B Remittance Advice is required.
Started on: 12/01/2006
N375Missing/incomplete/invalid questionnaire/information required to determine dependent eligibility.
Started on: 12/01/2006
N376Subscriber/patient is assigned to active military duty, therefore primary coverage may be TRICARE.
Started on: 12/01/2006
N377Payment based on a processed replacement claim.
Started on: 12/01/2006 | Previous Modified: 11/05/2007
Notes: (Modified 11/5/07)
N378Missing/incomplete/invalid prescription quantity.
Started on: 12/01/2006
N379Claim level information does not match line level information.
Started on: 12/01/2006
N380The original claim has been processed, submit a corrected claim.
Started on: 04/01/2007
N381Alert: Consult our contractual agreement for restrictions/billing/payment information related to these charges.
Started on: 04/01/2007 | Previous Modified: 07/01/2015
Notes: (Modified 7/1/15)
N382Missing/incomplete/invalid patient identifier.
Started on: 04/01/2007
N383Not covered when deemed cosmetic.
Started on: 04/01/2007 | Previous Modified: 03/08/2011
Notes: (Modified 3/8/11)
N384Records indicate that the referenced body part/tooth has been removed in a previous procedure.
Started on: 04/01/2007
N385Notification of admission was not timely according to published plan procedures.
Started on: 04/01/2007 | Previous Modified: 11/05/2007
Notes: (Modified 11/5/07)
N386This decision was based on a National Coverage Determination (NCD). An NCD provides a coverage determination as to whether a particular item or service is covered. A copy of this policy is available at www.cms.gov/mcd/search.asp. If you do not have web access, you may contact the contractor to request a copy of the NCD.
Started on: 04/01/2007 | Previous Modified: 07/01/2010
Notes: (Modified 7/1/2010)
N387Alert: Submit this claim to the patient’s other insurer for potential payment of supplemental benefits. We did not forward the claim information.
Started on: 04/01/2007 | Previous Modified: 03/01/2009
Notes: (Modified 3/1/2009)
N388Missing/incomplete/invalid prescription number.
Started on: 08/01/2007 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N389Duplicate prescription number submitted.
Started on: 08/01/2007
N390This service/report cannot be billed separately.
Started on: 08/01/2007 | Previous Modified: 07/01/2008
Notes: (Modified 7/1/08)
N391Missing emergency department records.
Started on: 08/01/2007
N392Incomplete/invalid emergency department records.
Started on: 08/01/2007
N393Missing progress notes/report.
Started on: 08/01/2007 | Previous Modified: 07/01/2008
Notes: (Modified 7/1/08)
N394Incomplete/invalid progress notes/report.
Started on: 08/01/2007 | Previous Modified: 07/01/2008
Notes: (Modified 7/1/08)
N395Missing laboratory report.
Started on: 08/01/2007
N396Incomplete/invalid laboratory report.
Started on: 08/01/2007
N397Benefits are not available for incomplete service(s)/undelivered item(s).
Started on: 08/01/2007
N398Missing elective consent form.
Started on: 08/01/2007
N399Incomplete/invalid elective consent form.
Started on: 08/01/2007
N400Alert: Electronically enabled providers should submit claims electronically.
Started on: 08/01/2007
N401Missing periodontal charting.
Started on: 08/01/2007
N402Incomplete/invalid periodontal charting.
Started on: 08/01/2007
N403Missing facility certification.
Started on: 08/01/2007
N404Incomplete/invalid facility certification.
Started on: 08/01/2007
N405This service is only covered when the donor’s insurer(s) do not provide coverage for the service.
Started on: 08/01/2007
N406This service is only covered when the recipient’s insurer(s) do not provide coverage for the service.
Started on: 08/01/2007
N407You are not an approved submitter for this transmission format.
Started on: 08/01/2007
N408This payer does not cover deductibles assessed by a previous payer.
Started on: 08/01/2007
N409This service is related to an accidental injury and is not covered unless provided within a specific time frame from the date of the accident.
Started on: 08/01/2007
N410Not covered unless the prescription changes.
Started on: 08/01/2007 | Previous Modified: 03/08/2011
Notes: (Modified 3/8/11)
N411This service is allowed one time in a 6-month period.
Started on: 08/01/2007 | Previous Modified: 07/01/2016
Notes: (Modified 2/1/2009, Reactivated 7/1/2016)
N412This service is allowed 2 times in a 12-month period.
Started on: 08/01/2007 | Previous Modified: 07/01/2016
Notes: (Modified 2/1/2009, Reactivated 7/1/2016)
N413This service is allowed 2 times in a benefit year.
Started on: 08/01/2007 | Previous Modified: 07/01/2016
Notes: (Modified 2/1/2009, Reactivated 7/1/2016)
N414This service is allowed 4 times in a 12-month period.
Started on: 08/01/2007 | Previous Modified: 07/01/2016
Notes: (Modified 2/1/2009, Reactivated 7/1/2016)
N415This service is allowed 1 time in an 18-month period.
Started on: 08/01/2007 | Previous Modified: 07/01/2016
Notes: (Modified 2/1/2009, Reactivated 7/1/2016)
N416This service is allowed 1 time in a 3-year period.
Started on: 08/01/2007 | Previous Modified: 07/01/2016
Notes: (Modified 2/1/2009, Reactivated 7/1/2016)
N417This service is allowed 1 time in a 5-year period.
Started on: 08/01/2007 | Previous Modified: 07/01/2016
Notes: (Modified 2/1/2009, Reactivated 7/1/2016)
N418Misrouted claim. See the payer’s claim submission instructions.
Started on: 08/01/2007
N419Claim payment was the result of a payer’s retroactive adjustment due to a retroactive rate change.
Started on: 08/01/2007
N420Claim payment was the result of a payer’s retroactive adjustment due to a Coordination of Benefits or Third Party Liability Recovery.
Started on: 08/01/2007
N421Claim payment was the result of a payer’s retroactive adjustment due to a review organization decision.
Started on: 08/01/2007 | Previous Modified: 05/08/2008
Notes: (Modified 2/29/08, typo fixed 5/8/08)
N422Claim payment was the result of a payer’s retroactive adjustment due to a payer’s contract incentive program.
Started on: 08/01/2007 | Previous Modified: 05/08/2008
Notes: (Typo fixed 5/8/08)
N423Claim payment was the result of a payer’s retroactive adjustment due to a non standard program.
Started on: 08/01/2007
N424Patient does not reside in the geographic area required for this type of payment.
Started on: 08/01/2007
N425Statutorily excluded service(s).
Started on: 08/01/2007
N426No coverage when self-administered.
Started on: 08/01/2007
N427Payment for eyeglasses or contact lenses can be made only after cataract surgery.
Started on: 08/01/2007
N428Not covered when performed in this place of service.
Started on: 08/01/2007 | Previous Modified: 03/08/2011
Notes: (Modified 3/8/11)
N429Not covered when considered routine.
Started on: 08/01/2007 | Previous Modified: 03/08/2011
Notes: (Modified 3/8/11)
N430Procedure code is inconsistent with the units billed.
Started on: 11/05/2007
N431Not covered with this procedure.
Started on: 11/05/2007 | Previous Modified: 03/08/2011
Notes: (Modified 3/8/11)
N432Alert: Adjustment based on a Recovery Audit.
Started on: 11/05/2007 | Previous Modified: 07/01/2015
Notes: (Modified 7/1/15)
N433Resubmit this claim using only your National Provider Identifier (NPI).
Started on: 02/29/2008 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N434Missing/Incomplete/Invalid Present on Admission indicator.
Started on: 07/01/2008
N435Exceeds number/frequency approved /allowed within time period without support documentation.
Started on: 07/01/2008
N436The injury claim has not been accepted and a mandatory medical reimbursement has been made.
Started on: 07/01/2008
N437Alert: If the injury claim is accepted, these charges will be reconsidered.
Started on: 07/01/2008
N438This jurisdiction only accepts paper claims.
Started on: 07/01/2008 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N439Missing anesthesia physical status report/indicators.
Started on: 07/01/2008
N440Incomplete/invalid anesthesia physical status report/indicators.
Started on: 07/01/2008
N441This missed/cancelled appointment is not covered.
Started on: 07/01/2008 | Previous Modified: 07/15/2013
Notes: (Modified 7/15/2013)
N442Payment based on an alternate fee schedule.
Started on: 07/01/2008
N443Missing/incomplete/invalid total time or begin/end time.
Started on: 07/01/2008
N444Alert: This facility has not filed the Election for High Cost Outlier form with the Division of Workers’ Compensation.
Started on: 07/01/2008
N445Missing document for actual cost or paid amount.
Started on: 07/01/2008
N446Incomplete/invalid document for actual cost or paid amount.
Started on: 07/01/2008
N447Payment is based on a generic equivalent as required documentation was not provided.
Started on: 07/01/2008
N448This drug/service/supply is not included in the fee schedule or contracted/legislated fee arrangement.
Started on: 07/01/2008 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N449Payment based on a comparable drug/service/supply.
Started on: 07/01/2008
N450Covered only when performed by the primary treating physician or the designee.
Started on: 07/01/2008
N451Missing Admission Summary Report.
Started on: 07/01/2008
N452Incomplete/invalid Admission Summary Report.
Started on: 07/01/2008
N453Missing Consultation Report.
Started on: 07/01/2008
N454Incomplete/invalid Consultation Report.
Started on: 07/01/2008
N455Missing Physician Order.
Started on: 07/01/2008
N456Incomplete/invalid Physician Order.
Started on: 07/01/2008
N457Missing Diagnostic Report.
Started on: 07/01/2008
N458Incomplete/invalid Diagnostic Report.
Started on: 07/01/2008
N459Missing Discharge Summary.
Started on: 07/01/2008
N460Incomplete/invalid Discharge Summary.
Started on: 07/01/2008
N461Missing Nursing Notes.
Started on: 07/01/2008
N462Incomplete/invalid Nursing Notes.
Started on: 07/01/2008
N463Missing support data for claim.
Started on: 07/01/2008
N464Incomplete/invalid support data for claim.
Started on: 07/01/2008
N465Missing Physical Therapy Notes/Report.
Started on: 07/01/2008
N466Incomplete/invalid Physical Therapy Notes/Report.
Started on: 07/01/2008
N467Missing Tests and Analysis Report.
Started on: 07/01/2008 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N468Incomplete/invalid Report of Tests and Analysis Report.
Started on: 07/01/2008
N469Alert: Claim/Service(s) subject to appeal process, see section 935 of Medicare Prescription Drug, Improvement, and Modernization Act of 2003 (MMA).
Started on: 07/01/2008
N470This payment will complete the mandatory medical reimbursement limit.
Started on: 07/01/2008
N471Missing/incomplete/invalid HIPPS Rate Code.
Started on: 07/01/2008
N472Payment for this service has been issued to another provider.
Started on: 07/01/2008
N473Missing certification.
Started on: 07/01/2008
N474Incomplete/invalid certification.
Started on: 07/01/2008 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N475Missing completed referral form.
Started on: 07/01/2008
N476Incomplete/invalid completed referral form.
Started on: 07/01/2008 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N477Missing Dental Models.
Started on: 07/01/2008
N478Incomplete/invalid Dental Models.
Started on: 07/01/2008 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N479Missing Explanation of Benefits (Coordination of Benefits or Medicare Secondary Payer).
Started on: 07/01/2008
N480Incomplete/invalid Explanation of Benefits (Coordination of Benefits or Medicare Secondary Payer).
Started on: 07/01/2008
N481Missing Models.
Started on: 07/01/2008
N482Incomplete/invalid Models.
Started on: 07/01/2008 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N485Missing Physical Therapy Certification.
Started on: 07/01/2008
N486Incomplete/invalid Physical Therapy Certification.
Started on: 07/01/2008
N487Missing Prosthetics or Orthotics Certification.
Started on: 07/01/2008
N488Incomplete/invalid Prosthetics or Orthotics Certification.
Started on: 07/01/2008 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N489Missing referral form.
Started on: 07/01/2008
N490Incomplete/invalid referral form.
Started on: 07/01/2008 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N491Missing/Incomplete/Invalid Exclusionary Rider Condition.
Started on: 07/01/2008
N492Alert: A network provider may bill the member for this service if the member requested the service and agreed in writing, prior to receiving the service, to be financially responsible for the billed charge.
Started on: 07/01/2008
N493Missing Doctor First Report of Injury.
Started on: 07/01/2008
N494Incomplete/invalid Doctor First Report of Injury.
Started on: 07/01/2008
N495Missing Supplemental Medical Report.
Started on: 07/01/2008
N496Incomplete/invalid Supplemental Medical Report.
Started on: 07/01/2008
N497Missing Medical Permanent Impairment or Disability Report.
Started on: 07/01/2008
N498Incomplete/invalid Medical Permanent Impairment or Disability Report.
Started on: 07/01/2008
N499Missing Medical Legal Report.
Started on: 07/01/2008
N500Incomplete/invalid Medical Legal Report.
Started on: 07/01/2008
N501Missing Vocational Report.
Started on: 07/01/2008
N502Incomplete/invalid Vocational Report.
Started on: 07/01/2008
N503Missing Work Status Report.
Started on: 07/01/2008
N504Incomplete/invalid Work Status Report.
Started on: 07/01/2008
N505Alert: This response includes only services that could be estimated in real-time. No estimate will be provided for the services that could not be estimated in real-time.
Started on: 11/01/2008 | Previous Modified: 03/01/2017
Notes: (Modified 3/1/2017)
N506Alert: This is an estimate of the member’s liability based on the information available at the time the estimate was processed. Actual coverage and member liability amounts will be determined when the claim is processed. This is not a pre-authorization or a guarantee of payment.
Started on: 11/01/2008
N507Plan distance requirements have not been met.
Started on: 11/01/2008
N508Alert: This real-time claim adjudication response represents the member responsibility to the provider for services reported. The member will receive an Explanation of Benefits electronically or in the mail. Contact the insurer if there are any questions.
Started on: 11/01/2008 | Previous Modified: 03/01/2017
Notes: (Modified 3/1/2017)
N509Alert: A current inquiry shows the member’s Consumer Spending Account contains sufficient funds to cover the member liability for this claim/service. Actual payment from the Consumer Spending Account will depend on the availability of funds and determination of eligible services at the time of payment processing.
Started on: 11/01/2008
N510Alert: A current inquiry shows the member’s Consumer Spending Account does not contain sufficient funds to cover the member’s liability for this claim/service. Actual payment from the Consumer Spending Account will depend on the availability of funds and determination of eligible services at the time of payment processing.
Started on: 11/01/2008
N511Alert: Information on the availability of Consumer Spending Account funds to cover the member liability on this claim/service is not available at this time.
Started on: 11/01/2008
N512Alert: This is the initial remit of a non-NCPDP claim originally submitted real-time without change to the adjudication.
Started on: 11/01/2008
N513Alert: This is the initial remit of a non-NCPDP claim originally submitted real-time with a change to the adjudication.
Started on: 11/01/2008
N516Records indicate a mismatch between the submitted NPI and EIN.
Started on: 03/01/2009
N517Resubmit a new claim with the requested information.
Started on: 03/01/2009
N518No separate payment for accessories when furnished for use with oxygen equipment.
Started on: 03/01/2009
N519Invalid combination of HCPCS modifiers.
Started on: 07/01/2009
N520Alert: Payment made from a Consumer Spending Account.
Started on: 07/01/2009
N521Mismatch between the submitted provider information and the provider information stored in our system.
Started on: 11/01/2009
N522Duplicate of a claim processed, or to be processed, as a crossover claim.
Started on: 11/01/2009 | Previous Modified: 03/01/2010
N523The limitation on outlier payments defined by this payer for this service period has been met. The outlier payment otherwise applicable to this claim has not been paid.
Started on: 03/01/2010
N524Based on policy this payment constitutes payment in full.
Started on: 03/01/2010
N525These services are not covered when performed within the global period of another service.
Started on: 03/01/2010
N526Not qualified for recovery based on employer size.
Started on: 03/01/2010
N527We processed this claim as the primary payer prior to receiving the recovery demand.
Started on: 03/01/2010
N528Patient is entitled to benefits for Institutional Services only.
Started on: 03/01/2010 | Previous Modified: 07/01/2010
Notes: (Modified 7/1/10)
N529Patient is entitled to benefits for Professional Services only.
Started on: 03/01/2010 | Previous Modified: 07/01/2010
Notes: (Modified 7/1/10)
N530Not Qualified for Recovery based on enrollment information.
Started on: 03/01/2010 | Previous Modified: 07/01/2010
Notes: (Modified 7/1/10)
N531Not qualified for recovery based on direct payment of premium.
Started on: 03/01/2010
N532Not qualified for recovery based on disability and working status.
Started on: 03/01/2010
N533Services performed in an Indian Health Services facility under a self-insured tribal Group Health Plan.
Started on: 07/01/2010
N534This is an individual policy, the employer does not participate in plan sponsorship.
Started on: 07/01/2010
N535Payment is adjusted when procedure is performed in this place of service based on the submitted procedure code and place of service.
Started on: 07/01/2010
N536We are not changing the prior payer’s determination of patient responsibility, which you may collect, as this service is not covered by us.
Started on: 07/01/2010
N537We have examined claims history and no records of the services have been found.
Started on: 07/01/2010
N538A facility is responsible for payment to outside providers who furnish these services/supplies/drugs to its patients/residents.
Started on: 07/01/2010
N539Alert: We processed appeals/waiver requests on your behalf and that request has been denied.
Started on: 07/01/2010
N540Payment adjusted based on the interrupted stay policy.
Started on: 11/01/2010
N541Mismatch between the submitted insurance type code and the information stored in our system.
Started on: 11/01/2010
N542Missing income verification.
Started on: 03/08/2011
N543Incomplete/invalid income verification.
Started on: 03/08/2011 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N544Alert: Although this was paid, you have billed with a referring/ordering provider that does not match our system record. Unless corrected this will not be paid in the future.
Started on: 07/01/2011 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N545Payment reduced based on status as an unsuccessful eprescriber per the Electronic Prescribing (eRx) Incentive Program.
Started on: 07/01/2011
N546Payment represents a previous reduction based on the Electronic Prescribing (eRx) Incentive Program.
Started on: 07/01/2011
N547A refund request (Frequency Type Code 8) was processed previously.
Started on: 03/06/2012
N548Alert: Patient’s calendar year deductible has been met.
Started on: 03/06/2012
N549Alert: Patient’s calendar year out-of-pocket maximum has been met.
Started on: 03/06/2012
N550Alert: You have not responded to requests to revalidate your provider/supplier enrollment information. Your failure to revalidate your enrollment information will result in a payment hold in the near future.
Started on: 03/06/2012
N551Payment adjusted based on the Ambulatory Surgical Center (ASC) Quality Reporting Program.
Started on: 03/06/2012
N552Payment adjusted to reverse a previous withhold/bonus amount.
Started on: 03/06/2012
N554Missing/Incomplete/Invalid Family Planning Indicator.
Started on: 07/01/2012 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N555Missing medication list.
Started on: 07/01/2012
N556Incomplete/invalid medication list.
Started on: 07/01/2012
N557This claim/service is not payable under our service area. The claim must be filed to the Payer/Plan in whose service area the specimen was collected.
Started on: 07/01/2012
N558This claim/service is not payable under our service area. The claim must be filed to the Payer/Plan in whose service area the equipment was received.
Started on: 07/01/2012
N559This claim/service is not payable under our service area. The claim must be filed to the Payer/Plan in whose service area the Ordering Physician is located.
Started on: 07/01/2012
N560The pilot program requires an interim or final claim within 60 days of the Notice of Admission. A claim was not received.
Started on: 11/01/2012
N561The bundled claim originally submitted for this episode of care includes related readmissions. You may resubmit the original claim to receive a corrected payment based on this readmission.
Started on: 11/01/2012
N562The provider number of your incoming claim does not match the provider number on the processed Notice of Admission (NOA) for this bundled payment.
Started on: 11/01/2012
N563Alert: Missing required provider/supplier issuance of advance patient notice of non-coverage. The patient is not liable for payment for this service.
Started on: 11/01/2012 | Previous Modified: 11/01/2015
Notes: Related to M39 (Modified 11/1/2015)
N564Patient did not meet the inclusion criteria for the demonstration project or pilot program.
Started on: 11/01/2012
N565Alert: This non-payable reporting code requires a modifier. Future claims containing this non-payable reporting code must include an appropriate modifier for the claim to be processed.
Started on: 11/01/2012 | Previous Modified: 03/01/2013
Notes: (Modified 3/1/13)
N566Alert: This procedure code requires functional reporting. Future claims containing this procedure code must include an applicable non-payable code and appropriate modifiers for the claim to be processed.
Started on: 11/01/2012
N567Not covered when considered preventative.
Started on: 03/01/2013
N568Alert: Initial payment based on the Notice of Admission (NOA) under the Bundled Payment Model IV initiative.
Started on: 03/01/2013
N569Not covered when performed for the reported diagnosis.
Started on: 03/01/2013
N570Missing/incomplete/invalid credentialing data.
Started on: 03/01/2013 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N571Alert: Payment will be issued quarterly by another payer/contractor.
Started on: 03/01/2013
N572This procedure is not payable unless appropriate non-payable reporting codes and associated modifiers are submitted.
Started on: 03/01/2013 | Previous Modified: 07/01/2014
N573Alert: You have been overpaid and must refund the overpayment. The refund will be requested separately by another payer/contractor.
Started on: 03/01/2013
N574Our records indicate the ordering/referring provider is of a type/specialty that cannot order or refer. Please verify that the claim ordering/referring provider information is accurate or contact the ordering/referring provider.
Started on: 07/15/2013
N575Mismatch between the submitted ordering/referring provider name and the ordering/referring provider name stored in our records.
Started on: 07/15/2013
N576Services not related to the specific incident/claim/accident/loss being reported.
Started on: 07/15/2013
N577Personal Injury Protection (PIP) Coverage.
Started on: 07/15/2013
N578Coverages do not apply to this loss.
Started on: 07/15/2013
N579Medical Payments Coverage (MPC).
Started on: 07/15/2013
N580Determination based on the provisions of the insurance policy.
Started on: 07/15/2013
N581Investigation of coverage eligibility is pending.
Started on: 07/15/2013
N582Benefits suspended pending the patient’s cooperation.
Started on: 07/15/2013
N583Patient was not an occupant of our insured vehicle and therefore, is not an eligible injured person.
Started on: 07/15/2013
N584Not covered based on the insured’s noncompliance with policy or statutory conditions.
Started on: 07/15/2013
N585Benefits are no longer available based on a final injury settlement.
Started on: 07/15/2013
N586The injured party does not qualify for benefits.
Started on: 07/15/2013
N587Policy benefits have been exhausted.
Started on: 07/15/2013
N588The patient has instructed that medical claims/bills are not to be paid.
Started on: 07/15/2013
N589Coverage is excluded to any person injured as a result of operating a motor vehicle while in an intoxicated condition or while the ability to operate such a vehicle is impaired by the use of a drug.
Started on: 07/15/2013
N590Missing independent medical exam detailing the cause of injuries sustained and medical necessity of services rendered.
Started on: 07/15/2013
N591Payment based on an Independent Medical Examination (IME) or Utilization Review (UR).
Started on: 07/15/2013
N592Adjusted because this is not the initial prescription or exceeds the amount allowed for the initial prescription.
Started on: 07/15/2013
N593Not covered based on failure to attend a scheduled Independent Medical Exam (IME).
Started on: 07/15/2013
N594Records reflect the injured party did not complete an Application for Benefits for this loss.
Started on: 07/15/2013
N595Records reflect the injured party did not complete an Assignment of Benefits for this loss.
Started on: 07/15/2013
N596Records reflect the injured party did not complete a Medical Authorization for this loss.
Started on: 07/15/2013
N597Adjusted based on a medical/dental provider’s apportionment of care between related injuries and other unrelated medical/dental conditions/injuries.
Started on: 07/15/2013 | Previous Modified: 11/01/2013
N598Health care policy coverage is primary.
Started on: 07/15/2013
N599Our payment for this service is based upon a reasonable amount pursuant to both the terms and conditions of the policy of insurance under which the subject claim is being made as well as the Florida No-Fault Statute, which permits, when determining a reasonable charge for a service, an insurer to consider usual and customary charges and payments accepted by the provider, reimbursement levels in the community and various federal and state fee schedules applicable to automobile and other insurance coverages, and other information relevant to the reasonableness of the reimbursement for the service. The payment for this service is based upon 200% of the Participating Level of Medicare Part B fee schedule for the locale in which the services were rendered.
Started on: 07/15/2013
N600Adjusted based on the applicable fee schedule for the region in which the service was rendered.
Started on: 07/15/2013
N601In accordance with Hawaii Administrative Rules, Title 16, Chapter 23 Motor Vehicle Insurance Law payment is recommended based on Medicare Resource Based Relative Value Scale System applicable to Hawaii.
Started on: 07/15/2013
N602Adjusted based on the Redbook maximum allowance.
Started on: 07/15/2013
N603This fee is calculated according to the New Jersey medical fee schedules for Automobile Personal Injury Protection and Motor Bus Medical Expense Insurance Coverage.
Started on: 07/15/2013
N604In accordance with New York No-Fault Law, Regulation 68, this base fee was calculated according to the New York Workers’ Compensation Board Schedule of Medical Fees, pursuant to Regulation 83 and / or Appendix 17-C of 11 NYCRR.
Started on: 07/15/2013
N605This fee was calculated based upon New York All Patients Refined Diagnosis Related Groups (APR-DRG), pursuant to Regulation 68.
Started on: 07/15/2013
N606The Oregon allowed amount for this procedure is based upon the Workers Compensation Fee Schedule (OAR 436-009). The allowed amount has been calculated in accordance with Section 4 of ORS 742.524.
Started on: 07/15/2013
N607Service provided for non-compensable condition(s).
Started on: 07/15/2013
N608The fee schedule amount allowed is calculated at 110% of the Medicare Fee Schedule for this region, specialty and type of service. This fee is calculated in compliance with Act 6.
Started on: 07/15/2013
N60980% of the provider’s billed amount is being recommended for payment according to Act 6.
Started on: 07/15/2013 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N610Alert: Payment based on an appropriate level of care.
Started on: 07/15/2013
N611Claim in litigation. Contact insurer for more information.
Started on: 07/15/2013
N612Medical provider not authorized/certified to provide treatment to injured workers in this jurisdiction.
Started on: 07/15/2013
N613Alert: Although this was paid, you have billed with an ordering provider that needs to update their enrollment record. Please verify that the ordering provider information you submitted on the claim is accurate and if it is, contact the ordering provider instructing them to update their enrollment record. Unless corrected, a claim with this ordering provider will not be paid in the future.
Started on: 07/15/2013
N614Alert: Additional information is included in the 835 Healthcare Policy Identification Segment (loop 2110 Service Payment Information).
Started on: 07/15/2013
N615Alert: This enrollee receiving advance payments of the premium tax credit is in the grace period of three consecutive months for non-payment of premium. Under 45 CFR 156.270, a Qualified Health Plan issuer must pay all appropriate claims for services rendered to the enrollee during the first month of the grace period and may pend claims for services rendered to the enrollee in the second and third months of the grace period.
Started on: 07/15/2013 | Previous Modified: 03/01/2017
Notes: (Modified 3/1/2017)
N616Alert: This enrollee is in the first month of the advance premium tax credit grace period.
Started on: 07/15/2013
N617This enrollee is in the second or third month of the advance premium tax credit grace period.
Started on: 07/15/2013
N618Alert: This claim will automatically be reprocessed if the enrollee pays their premiums.
Started on: 07/15/2013
N619Coverage terminated for non-payment of premium.
Started on: 07/15/2013
N620Alert: This procedure code is for quality reporting/informational purposes only.
Started on: 07/15/2013
N621Charges for Jurisdiction required forms, reports, or chart notes are not payable.
Started on: 07/15/2013
N622Not covered based on the date of injury/accident.
Started on: 07/15/2013
N623Not covered when deemed unscientific/unproven/outmoded/experimental/excessive/inappropriate.
Started on: 07/15/2013
N624The associated Workers’ Compensation claim has been withdrawn.
Started on: 07/15/2013
N625Missing/Incomplete/Invalid Workers’ Compensation Claim Number.
Started on: 07/15/2013
N626New or established patient E/M codes are not payable with chiropractic care codes.
Started on: 07/15/2013
N628Out-patient follow up visits on the same date of service as a scheduled test or treatment is disallowed.
Started on: 07/15/2013
N629Reviews/documentation/notes/summaries/reports/charts not requested.
Started on: 07/15/2013
N630Referral not authorized by attending physician.
Started on: 07/15/2013
N631Medical Fee Schedule does not list this code. An allowance was made for a comparable service.
Started on: 07/15/2013
N633Additional anesthesia time units are not allowed.
Started on: 07/15/2013
N634The allowance is calculated based on anesthesia time units.
Started on: 07/15/2013
N635The Allowance is calculated based on the anesthesia base units plus time.
Started on: 07/15/2013
N636Adjusted because this is reimbursable only once per injury.
Started on: 07/15/2013
N637Consultations are not allowed once treatment has been rendered by the same provider.
Started on: 07/15/2013
N638Reimbursement has been made according to the home health fee schedule.
Started on: 07/15/2013
N639Reimbursement has been made according to the inpatient rehabilitation facilities fee schedule.
Started on: 07/15/2013
N640Exceeds number/frequency approved/allowed within time period.
Started on: 07/15/2013
N641Reimbursement has been based on the number of body areas rated.
Started on: 07/15/2013
N642Adjusted when billed as individual tests instead of as a panel.
Started on: 07/15/2013
N643The services billed are considered Not Covered or Non-Covered (NC) in the applicable state fee schedule.
Started on: 07/15/2013
N644Reimbursement has been made according to the bilateral procedure rule.
Started on: 07/15/2013
N645Mark-up allowance.
Started on: 07/15/2013 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N646Reimbursement has been adjusted based on the guidelines for an assistant.
Started on: 07/15/2013
N647Adjusted based on diagnosis-related group (DRG).
Started on: 07/15/2013
N648Adjusted based on Stop Loss.
Started on: 07/15/2013
N649Payment based on invoice.
Started on: 07/15/2013
N650This policy was not in effect for this date of loss. No coverage is available.
Started on: 07/15/2013
N651No Personal Injury Protection/Medical Payments Coverage on the policy at the time of the loss.
Started on: 07/15/2013
N652The date of service is before the date of loss.
Started on: 07/15/2013
N653The date of injury does not match the reported date of loss.
Started on: 07/15/2013
N654Adjusted based on achievement of maximum medical improvement (MMI).
Started on: 07/15/2013
N655Payment based on provider’s geographic region.
Started on: 07/15/2013
N656An interest payment is being made because benefits are being paid outside the statutory requirement.
Started on: 07/15/2013
N657This should be billed with the appropriate code for these services.
Started on: 07/15/2013
N658The billed service(s) are not considered medical expenses.
Started on: 07/15/2013
N659This item is exempt from sales tax.
Started on: 07/15/2013
N660Sales tax has been included in the reimbursement.
Started on: 07/15/2013
N661Documentation does not support that the services rendered were medically necessary.
Started on: 07/15/2013
N662Alert: Consideration of payment will be made upon receipt of a final bill.
Started on: 07/15/2013
N663Adjusted based on an agreed amount.
Started on: 07/15/2013
N664Adjusted based on a legal settlement.
Started on: 07/15/2013
N665Services by an unlicensed provider are not reimbursable.
Started on: 07/15/2013
N666Only one evaluation and management code at this service level is covered during the course of care.
Started on: 07/15/2013
N667Missing prescription.
Started on: 07/15/2013 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N668Incomplete/invalid prescription.
Started on: 07/15/2013 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N669Adjusted based on the Medicare fee schedule.
Started on: 07/15/2013
N670This service code has been identified as the primary procedure code subject to the Medicare Multiple Procedure Payment Reduction (MPPR) rule.
Started on: 07/15/2013
N671Payment based on a jurisdiction cost-charge ratio.
Started on: 07/15/2013
N672Alert: Amount applied to Health Insurance Offset.
Started on: 07/15/2013
N673Reimbursement has been calculated based on an outpatient per diem or an outpatient factor and/or fee schedule amount.
Started on: 07/15/2013
N674Not covered unless a pre-requisite procedure/service has been provided.
Started on: 07/15/2013
N675Additional information is required from the injured party.
Started on: 07/15/2013
N676Service does not qualify for payment under the Outpatient Facility Fee Schedule.
Started on: 07/15/2013
N677Alert: Films/Images will not be returned.
Started on: 11/01/2013
N678Missing post-operative images/visual field results.
Started on: 11/01/2013
N679Incomplete/Invalid post-operative images/visual field results.
Started on: 11/01/2013
N680Missing/Incomplete/Invalid date of previous dental extractions.
Started on: 11/01/2013
N681Missing/Incomplete/Invalid full arch series.
Started on: 11/01/2013
N682Missing/Incomplete/Invalid history of prior periodontal therapy/maintenance.
Started on: 11/01/2013
N683Missing/Incomplete/Invalid prior treatment documentation.
Started on: 11/01/2013
N684Payment denied as this is a specialty claim submitted as a general claim.
Started on: 11/01/2013
N685Missing/Incomplete/Invalid Prosthesis, Crown or Inlay Code.
Started on: 11/01/2013
N686Missing/incomplete/Invalid questionnaire needed to complete payment determination.
Started on: 11/01/2013
N687Alert: This reversal is due to a retroactive disenrollment.
Started on: 11/01/2013 | Previous Modified: 03/14/2014
Notes: To be used with claim/service reversal. (Modified 3/14/2014)
N688Alert: This reversal is due to a medical or utilization review decision.
Started on: 11/01/2013 | Previous Modified: 03/14/2014
Notes: To be used with claim/service reversal. (Modified 3/14/2014)
N689Alert: This reversal is due to a retroactive rate change.
Started on: 11/01/2013 | Previous Modified: 03/14/2014
Notes: To be used with claim/service reversal. (Modified 3/14/2014)
N690Alert: This reversal is due to a provider submitted appeal.
Started on: 11/01/2013 | Previous Modified: 03/14/2014
Notes: To be used with claim/service reversal. (Modified 3/14/2014)
N691Alert: This reversal is due to a patient submitted appeal.
Started on: 11/01/2013 | Previous Modified: 03/14/2014
Notes: To be used with claim/service reversal. (Modified 3/14/2014)
N692Alert: This reversal is due to an incorrect rate on the initial adjudication.
Started on: 11/01/2013 | Previous Modified: 03/14/2014
Notes: To be used with claim/service reversal. (Modified 3/14/2014)
N693Alert: This reversal is due to a cancellation of the claim by the provider.
Started on: 11/01/2013 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N694Alert: This reversal is due to a resubmission/change to the claim by the provider.
Started on: 11/01/2013
N695Alert: This reversal is due to incorrect patient financial responsibility information on the initial adjudication.
Started on: 11/01/2013
N696Alert: This reversal is due to a Coordination of Benefits or Third Party Liability Recovery retroactive adjustment.
Started on: 11/01/2013 | Previous Modified: 03/14/2014
Notes: To be used with claim/service reversal. (Modified 3/14/2014)
N697Alert: This reversal is due to a payer’s retroactive contract incentive program adjustment.
Started on: 11/01/2013 | Previous Modified: 03/14/2014
Notes: To be used with claim/service reversal. (Modified 3/14/2014)
N698Alert: This reversal is due to non-payment of the health insurance premiums (Health Insurance Exchange or other) by the end of the premium payment grace period, resulting in loss of coverage.
Started on: 11/01/2013 | Previous Modified: 11/01/2015
Notes: To be used with claim/service reversal. (Modified 3/14/2014, 11/1/2015)
N699Payment adjusted based on the Physician Quality Reporting System (PQRS) Incentive Program.
Started on: 03/01/2014
N700Payment adjusted based on the Electronic Health Records (EHR) Incentive Program.
Started on: 03/01/2014
N701Payment adjusted based on the Value-based Payment Modifier.
Started on: 03/01/2014
N702Decision based on review of previously adjudicated claims or for claims in process for the same/similar type of services.
Started on: 03/01/2014
N703This service is incompatible with previously adjudicated claims or claims in process.
Started on: 03/01/2014
N704Alert: You may not appeal this decision but can resubmit this claim/service with corrected information if warranted.
Started on: 03/01/2014 | Previous Modified: 03/14/2014
Notes: (Modified 3/14/2014)
N705Incomplete/invalid documentation.
Started on: 03/01/2014
N706Missing documentation.
Started on: 03/01/2014
N707Incomplete/invalid orders.
Started on: 03/01/2014
N708Missing orders.
Started on: 03/01/2014
N709Incomplete/invalid notes.
Started on: 03/01/2014
N710Missing notes.
Started on: 03/01/2014
N711Incomplete/invalid summary.
Started on: 03/01/2014
N712Missing summary.
Started on: 03/01/2014
N713Incomplete/invalid report.
Started on: 03/01/2014
N714Missing report.
Started on: 03/01/2014
N715Incomplete/invalid chart.
Started on: 03/01/2014
N716Missing chart.
Started on: 03/01/2014
N717Incomplete/Invalid documentation of face-to-face examination.
Started on: 03/01/2014
N718Missing documentation of face-to-face examination.
Started on: 03/01/2014
N719Penalty applied based on plan requirements not being met.
Started on: 03/01/2014
N720Alert: The patient overpaid you. You may need to issue the patient a refund for the difference between the patient’s payment and the amount shown as patient responsibility on this notice.
Started on: 03/01/2014
N721This service is only covered when performed as part of a clinical trial.
Started on: 03/01/2014
N722Patient must use Workers’ Compensation Set-Aside (WCSA) funds to pay for the medical service or item.
Started on: 03/01/2014
N723Patient must use Liability set-aside (LSA) funds to pay for the medical service or item.
Started on: 03/01/2014
N724Patient must use No-Fault set-aside (NFSA) funds to pay for the medical service or item.
Started on: 03/01/2014
N725A liability insurer has reported having ongoing responsibility for medical services (ORM) for this diagnosis.
Started on: 03/01/2014
N726A conditional payment is not allowed.
Started on: 03/01/2014
N727A no-fault insurer has reported having ongoing responsibility for medical services (ORM) for this diagnosis.
Started on: 03/01/2014
N728A workers’ compensation insurer has reported having ongoing responsibility for medical services (ORM) for this diagnosis.
Started on: 03/01/2014
N729Missing patient medical/dental record for this service.
Started on: 11/01/2014
N730Incomplete/invalid patient medical/dental record for this service.
Started on: 11/01/2014
N731Incomplete/Invalid mental health assessment.
Started on: 11/01/2014
N732Services performed at an unlicensed facility are not reimbursable.
Started on: 11/01/2014
N733Regulatory surcharges are paid directly to the state.
Started on: 11/01/2014
N734The patient is eligible for these medical services only when unable to work or perform normal activities due to an illness or injury.
Started on: 11/01/2014
N736Incomplete/invalid Sleep Study Report.
Started on: 03/01/2015
N737Missing Sleep Study Report.
Started on: 03/01/2015
N738Incomplete/invalid Vein Study Report.
Started on: 03/01/2015
N739Missing Vein Study Report.
Started on: 03/01/2015
N740The member’s Consumer Spending Account does not contain sufficient funds to cover the member’s liability for this claim/service.
Started on: 03/01/2015
N741This is a site neutral payment.
Started on: 03/01/2015
N743Adjusted because the services may be related to an employment accident.
Started on: 03/01/2015
N744Adjusted because the services may be related to an auto/other accident.
Started on: 03/01/2015 | Previous Modified: 03/01/2017
Notes: (Modified 3/1/2017)
N745Missing Ambulance Report.
Started on: 03/01/2015
N746Incomplete/invalid Ambulance Report.
Started on: 03/01/2015
N747This is a misdirected claim/service. Submit the claim to the payer/plan where the patient resides.
Started on: 03/01/2015
N748Adjusted because the related hospital charges have not been received.
Started on: 03/01/2015
N749Missing Blood Gas Report.
Started on: 03/01/2015
N750Incomplete/invalid Blood Gas Report.
Started on: 03/01/2015
N751Adjusted because the patient is covered under a Medicare Part D plan.
Started on: 03/01/2015 | Previous Modified: 07/01/2017
Notes: (Modified 7/1/2017)
N752Missing/incomplete/invalid HIPPS Treatment Authorization Code (TAC).
Started on: 03/01/2015
N753Missing/incomplete/invalid Attachment Control Number.
Started on: 07/01/2015
N754Missing/incomplete/invalid Referring Provider or Other Source Qualifier on the 1500 Claim Form.
Started on: 07/01/2015
N755Missing/incomplete/invalid ICD Indicator.
Started on: 07/01/2015 | Previous Modified: 03/01/2016
Notes: (Modified 3/1/2016)
N756Missing/incomplete/invalid point of drop-off address.
Started on: 07/01/2015
N757Adjusted based on the Federal Indian Fees schedule (MLR).
Started on: 07/01/2015
N758Adjusted based on the prior authorization decision.
Started on: 07/01/2015
N759Payment adjusted based on the National Electrical Manufacturers Association (NEMA) Standard XR-29-2013.
Started on: 07/01/2015
N760This facility is not authorized to receive payment for the service(s).
Started on: 11/01/2015
N761This provider is not authorized to receive payment for the service(s).
Started on: 11/01/2015
N762This facility is not certified for Tomosynthesis (3-D) mammography.
Started on: 11/01/2015
N763The demonstration code is not appropriate for this claim; resubmit without a demonstration code.
Started on: 11/01/2015
N764Missing/incomplete/invalid Hematocrit (HCT) value.
Started on: 03/01/2016
N765This payer does not cover coinsurance assessed by a previous payer.
Started on: 03/01/2016 | Previous Modified: 03/01/2018
Notes: (Modified 3/1/2018)
N766This payer does not cover co-payment assessed by a previous payer.
Started on: 03/01/2016
N767The Medicaid state requires provider to be enrolled in the member’s Medicaid state program prior to any claim benefits being processed.
Started on: 03/01/2016
N768Incomplete/invalid initial evaluation report.
Started on: 03/01/2016
N769A lateral diagnosis is required.
Started on: 03/01/2016
N770The adjustment request received from the provider has been processed. Your original claim has been adjusted based on the information received.
Started on: 03/01/2016
N771Alert: Under Federal law you cannot charge more than the limiting charge amount.
Started on: 07/01/2016
N772Alert: Rebill urgent/emergent and ancillary services separately.
Started on: 07/01/2016
N773Drug supplied not obtained from specialty vendor.
Started on: 07/01/2016
N774Alert: Refer to your Third Party Processor Agreement for specific information on fees associated with this payment type.
Started on: 07/01/2016
N775Payment adjusted based on x-ray radiograph on film.
Started on: 11/01/2016
N776This service is not a covered Telehealth service.
Started on: 11/01/2016
N777Missing Assignment of Benefits Indicator.
Started on: 11/01/2016 | Previous Modified: 03/01/2017
Notes: (Modified 3/1/2017)
N778Missing Primary Care Physician Information.
Started on: 11/01/2016
N779Replacement/Void claims cannot be submitted until the original claim has finalized. Please resubmit once payment or denial is received.
Started on: 11/01/2016
N780Missing/incomplete/invalid end therapy date.
Started on: 11/01/2016
N781Alert: Patient is a Medicaid/ Qualified Medicare Beneficiary. Review your records for any wrongfully collected deductible. This amount may be billed to a subsequent payer.
Started on: 11/01/2016 | Previous Modified: 03/01/2018
Notes: (Modified 3/1/2018)
N782Alert: Patient is a Medicaid/ Qualified Medicare Beneficiary. Review your records for any wrongfully collected coinsurance. This amount may be billed to a subsequent payer.
Started on: 11/01/2016 | Previous Modified: 03/01/2018
Notes: (Modified 3/1/2018)
N783Alert: Patient is a Medicaid/ Qualified Medicare Beneficiary. Review your records for any wrongfully collected copayment. This amount may be billed to a subsequent payer.
Started on: 11/01/2016 | Previous Modified: 03/01/2018
Notes: (Modified 3/1/2018)
N784Missing comprehensive procedure code.
Started on: 11/01/2016
N785Missing current radiology film/images.
Started on: 11/01/2016
N786Benefit limitation for the orthodontic active and/or retention phase of treatment.
Started on: 11/01/2016
N787Alert: Under 42 CFR 410.43, an eligible Partial Hospitalization Program (PHP) patient/beneficiary requires a minimum of 20 hours of PHP services per week, as evidenced in the plan of care. PHP services must be furnished in accordance with the plan of care.
Started on: 03/01/2017
N788Alert: The third-party administrator/review organization did not receive the required information.
Started on: 03/01/2017 | Previous Modified: 07/01/2018
Notes: (Modified 11/1/2017, 7/1/2018)
N789Clinical Trial is not a covered benefit.
Started on: 07/01/2017
N790Provider/supplier not accredited for product/service.
Started on: 07/01/2017
N791Missing history & physical report.
Started on: 07/01/2017
N792Incomplete/invalid history & physical report.
Started on: 07/01/2017
N794Payment adjusted based on type of technology used.
Started on: 07/01/2017
N795Item must be resubmitted as a purchase.
Started on: 11/01/2017
N796Missing/incomplete/invalid Hemoglobin (Hb or Hgb) value.
Started on: 11/01/2017
N797Missing/incomplete/invalid date qualifier.
Started on: 11/01/2017
N798Submit a void request for the original claim and resubmit a new claim.
Started on: 11/01/2017
N799Submitted identifier must be an individual identifier, not group identifier.
Started on: 11/01/2017 | Previous Modified: 03/01/2018
Notes: (Modified 3/1/2018)
N800Only one service date is allowed per claim.
Started on: 03/01/2018
N801Services performed in a Medicare participating or CAH facility under a self-insured tribal Group Health Plan, in accordance with Federal Regulation 42 CFR 136.
Started on: 03/01/2018
N802This claim/service is not payable under our service area. The claim must be filed to the Payer/Plan in whose service area the Rendering Physician is located.
Started on: 03/01/2018
N803Submission of the claim for the service rendered is the responsibility of the Contracted Medical Group or Hospital.
Started on: 03/01/2018
N804Alert: The claim/service was processed through the Outpatient Code Editor (OCE).
Started on: 07/01/2018
N805Alert: The claim/service was processed through the Correct Code Editor (CCE).
Started on: 07/01/2018
N806Payment is included in the Global transplant allowance.
Started on: 07/01/2018
N807Payment adjustment based on the Merit-based Incentive Payment System (MIPS).
Started on: 07/01/2018
N808Not covered for this provider type / provider specialty.
Started on: 07/01/2018
N809Alert: The fee schedule amount for this service was adjusted based on prior competitive bidding rates. For more information, contact your local contractor.
Started on: 11/01/2018
N810Alert: Due to federal, state or local disaster declaration, this claim has been processed at the in-network level of benefit. At the conclusion or expiration of the disaster declaration, network payment rules will be reinstated.
Started on: 11/01/2018 | Previous Modified: 03/01/2019
N811Missing Federal Sequestration Reduction from Prior Payer.
Started on: 11/01/2018
N812The Started on service date through end service date cannot span greater than 18 months.
Started on: 11/01/2018
N815Missing/Incomplete/Invalid NDC Unit Count
Started on: 07/01/2019
N816Missing/Incomplete/Invalid NDC Unit of Measure
Started on: 07/01/2019
N817Alert: Applicable laboratories are required to collect and report private payor data and report that data to CMS between January 1, 2020 – March 31, 2020.
Started on: 07/01/2019
N818Claims Dates of Service do not match Electronic Visit Verification System.
Started on: 07/01/2019
N819Patient not enrolled in Electronic Visit Verification System.
Started on: 07/01/2019
N820Electronic Visit Verification System units do not meet requirements of visit.
Started on: 07/01/2019
N821Electronic Visit Verification System visit not found.
Started on: 07/01/2019
N822Missing procedure modifier(s).
Started on: 07/01/2019 | Previous Modified: 11/01/2019
N823Incomplete/Invalid procedure modifier(s).
Started on: 07/01/2019 | Previous Modified: 11/01/2019
N824Electronic Visit Verification (EVV) data must be submitted through EVV Vendor.
Started on: 11/01/2019
N825Early intervention guidelines were not met.
Started on: 11/01/2019
N826Patient did not meet the inclusion criteria for the Medicare Shared Savings Program.
Started on: 11/01/2019
N827Missing/Incomplete/Invalid Federal Information Processing Standard (FIPS) Code.
Started on: 11/01/2019
N828Alert: Payment is suppressed due to a contracted funding.
Started on: 03/01/2020
N829Missing/incomplete/invalid Diagnostics Exchange Z-Code Identifier.
Started on: 03/01/2020
N830Alert: The charge[s] for this service was processed in accordance with Federal/ State, Balance Billing/ No Surprise Billing regulations. As such, any amount identified with OA, CO, or PI cannot be collected from the member and may be considered provider liability or be billable to a subsequent payer. Any amount the provider collected over the identified PR amount must be refunded to the patient within applicable Federal/State timeframes. Payment amounts are eligible for dispute pursuant to any Federal/State documented appeal/grievance process(es).
Started on: 03/01/2020 | Previous Modified: 03/01/2022
Notes: (Modified 3/1/2022)
N831You have not responded to requests to revalidate your provider/supplier enrollment information.
Started on: 03/01/2020
N832Duplicate occurrence code/occurrence span code.
Started on: 07/01/2020
N833Patient share of cost waived.
Started on: 07/01/2020
N834Jurisdiction exempt from sales and health tax charges.
Started on: 11/01/2020
N835Unrelated Service/procedure/treatment is reduced. The balance of this charge is the patient’s responsibility.
Started on: 11/01/2020
N836Provider W9 or Payee Registration not on file.
Started on: 11/01/2020
N837Alert: Missing modifier was added.
Started on: 11/01/2020
N838Alert: Service/procedure postponed due to a federal, state, or local mandate/disaster declaration. Any amounts applied to deductible or member liability will be applied to the prior plan year from which the procedure was cancelled.
Started on: 11/01/2020
N839The procedure code was added/changed because the level of service exceeds the compensable condition(s).
Started on: 03/01/2021
N840Worker’s compensation claim filed with a different state.
Started on: 03/01/2021
N841Alert: North Dakota Administrative Rule 92-01-02-50.3.
Started on: 03/01/2021
N842Alert: Patient cannot be billed for charges.
Started on: 03/01/2021
N843Missing/incomplete/invalid Core-Based Statistical Area (CBSA) code.
Started on: 03/01/2021
N844This claim, or a portion of this claim, was processed in accordance with the Nebraska Legislative LB997 July 24, 2020 – Out of Network Emergency Medical Care Act.
Started on: 03/01/2021
N845Alert: Nebraska Legislative LB997 July 24, 2020 – Out of Network Emergency Medical Care Act.
Started on: 03/01/2021
N846National Drug Code (NDC) supplied does not correspond to the HCPCs/CPT billed.
Started on: 03/01/2021
N847National Drug Code (NDC) billed is obsolete.
Started on: 03/01/2021
N848National Drug Code (NDC) billed cannot be associated with a product.
Started on: 03/01/2021
N849Missing Tooth Clause: Tooth missing prior to the member effective date.
Started on: 03/01/2021
N850Missing/incomplete/invalid narrative explaining/describing this service/treatment.
Started on: 03/01/2021
N851Payment reduced because services were furnished by a therapy assistant.
Started on: 07/01/2021
N852The pay-to and rendering provider tax identification numbers (TINs) do not match
Started on: 07/01/2021
N853The number of modalities performed per session exceeds our acceptable maximum.
Started on: 07/01/2021
N854Alert: If you have primary other health insurance (OHI) coverage that has denied services, you must exhaust all appeal levels with your primary OHI before we can consider your claim for reimbursement.
Started on: 07/01/2021
N855This coverage is subject to the exclusive jurisdiction of ERISA (1974), U.S.C. SEC 1001.
Started on: 07/01/2021
N856This coverage is not subject to the exclusive jurisdiction of ERISA (1974), U.S.C. SEC 1001.
Started on: 07/01/2021
N857This claim has been adjusted/reversed. Refund any collected copayment to the member.
Started on: 11/01/2021
N858Alert: State regulations relating to an Out of Network Medical Emergency Care Act were applied to the processing of this claim. Payment amounts are eligible for dispute following the state’s documented appeal/ grievance/ arbitration process.
Started on: 11/01/2021
N859Alert: The Federal No Surprise Billing Act was applied to the processing of this claim. Payment amounts are eligible for dispute pursuant to any Federal documented appeal/ grievance/ dispute resolution process(es).
Started on: 11/01/2021 | Modified: 03/01/2022
N860Alert: The Federal No Surprise Billing Act Qualified Payment Amount (QPA) was used to calculate the member cost share(s).
N861Alert: Mismatch between the submitted Patient Liability/Share of Cost and the amount on record for this recipient.
N862Alert: Member cost share is in compliance with the No Surprises Act, and is calculated using the lesser of the QPA or billed charge.
N863Alert: This claim is subject to the No Surprises Act (NSA). The amount paid is the final out-of-network rate and was calculated based on an All Payer Model Agreement, in accordance with the NSA.
N864Alert: This claim is subject to the No Surprises Act provisions that apply to emergency services.
N865Alert: This claim is subject to the No Surprises Act provisions that apply to nonemergency services furnished by nonparticipating providers during a patient visit to a participating facility.
N866Alert: This claim is subject to the No Surprises Act provisions that apply to services furnished by nonparticipating providers of air ambulance services.
N867Alert: Cost sharing was calculated based on a specified state law, in accordance with the No Surprises Act.
N868Alert: Cost sharing was calculated based on an All-Payer Model Agreement, in accordance with the No Surprises Act.
N869Alert: Cost sharing was calculated based on the qualifying payment amount, in accordance with the No Surprises Act.
N870Alert: In accordance with the No Surprises Act, cost sharing was based on the billed amount because the billed amount was lower than the qualifying payment amount.
N871Alert: This initial payment was calculated based on a specified state law, in accordance with the No Surprises Act.
N872Alert: This final payment was calculated based on a specified state law, in accordance with the No Surprises Act.
N873Alert: This final payment was calculated based on an All-Payer Model Agreement, in accordance with the No Surprises Act.
N874Alert: This final payment was determined through open negotiation, in accordance with the No Surprises Act.
N875Alert: This final payment equals the amount selected as the out-of-network rate by a Federal Independent Dispute Resolution Entity, in accordance with the No Surprises Act.
N876Alert: This item or service is covered under the plan. This is a notice of denial of payment provided in accordance with the No Surprises Act. The provider or facility may initiate open negotiation if they desire to negotiate a higher out-of-network rate than the amount paid by the patient in cost sharing.
N877Alert: This initial payment is provided in accordance with the No Surprises Act. The provider or facility may initiate open negotiation if they desire to negotiate a higher out-of-network rate.
N878Alert: The provider or facility specified that notice was provided and consent to balance bill obtained, but notice and consent was not provided and obtained in a manner consistent with applicable Federal law. Thus, cost sharing and the total amount paid have been calculated based on the requirements under the No Surprises Act, and balance billing is prohibited.
N879Alert: The notice and consent to balance bill, and to be charged out-of-network cost sharing, that was obtained from the patient with regard to the billed services, is not permitted for these services. Thus, cost sharing and the total amount paid have been calculated based on the requirements under the No Surprises Act, and balance billing is prohibited.
N880Original claim closed due to changes in submitted data. Adjustment claim will be processed under a new claim number.
N881Client Obligation, patient responsibility for Home & Community Based Services (HCBS)
N882Alert: The out-of-network payment and cost sharing amounts were based on the plan’s allowance because the provider or facility obtained the patient’s consent to waive the balance billing protections under the No Surprises Act.
N883Alert: Processed according to state law
N884Alert: The No Surprises Act may apply to this claim. Please contact payer for instructions on how to submit information regarding whether or not the item or service was furnished during a patient visit to a participating facility.
N885Alert: This claim was not processed in accordance with the No Surprises Act cost-sharing or out-of-network payment requirements. The payer disagrees with your determination that those requirements apply. You may contact the payer to find out why it disagrees. You may appeal this adverse determination on behalf of the patient through the payer’s internal appeals and external review processes.
N886Alert: A Health Care Claim Request for Additional Information (277 RFAI) has been sent.
N887Providers not participating in the Medicare Advantage Plan have the right to appeal if the plan has partially or fully denied payment or if the provider believes the plan has not paid the services at the expected Medicare reimbursable rate or type of level/service. Providers may file their appeal in writing within 60 calendar days after the date of the remittance advice. For the plan to review the appeal, the plan will need a completed signed Waiver of Liability Statement. To obtain a Waiver of Liability form, please contact your Medicare Advantage Plan.

Once we receive the completed forms, we will give you a decision on your appeal within 60 calendar days.
N888Alert: An electronic request for additional information has been sent for this claim.

In conclusion, Claim Adjustment Reason Codes (CARC Codes) play a pivotal role in the healthcare industry by offering a standardized and clear method for explaining the adjustments made to medical claims. These three-digit codes provide crucial insights into why a claim has been paid differently than billed, facilitating effective communication between healthcare providers and insurance payers. By utilizing CARCs, healthcare professionals can navigate the complexities of claims processing, identify discrepancies, and take appropriate actions to rectify issues.

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